I had already test drove 3 cars from Honda, Hyundai and Ford. I knew the Ford Fusion was what we wanted because of the ECO Boost. My internet search for information on the Fusion prompted several calls from local dealers. Claude was courteous, and ask a lot of questions about what I was looking for. He would always call me back within a few hours and tell me what his search had uncovered. I wanted a SE ECO, cloth seats and as few electronics as possible. Blue tooth was my only request. I really liked the Fusion as it still has a CD player. When I told him our price range he stayed with us and worked until we could come to an agreement for both of us. When we picked up the car, he went out of his way to show us how to navigate all the new features, synced our phones, gave us a full tank of gas, took off our license plate from the old car and cleaned it! We felt we could trust him. Claude knows what it means to serve others. We even met the owner Paul Heuring in the hall one day. He seemed like the kind of guy you would want to sit down and have a cup of coffee with. The building is clean, well lighted, we had a separate office to complete our sales paperwork. This is impressive on how they take pride in their building, and give their employees good working conditions. When we had a tour of the building, people smiled and acknowledged us like we were friends. I would certainly go back if we ever needed another vehicle..
Bad selection at very bad deals, trust me, Webb Ford even worse. I own Ford's for 40 years, Avoid them!
Once again, the man we trust the most with our car needs, Claude A. worked hard with my mother, Mary, to get into a new 2017 Ford Escape. From the moment we got there, Claude was outside waiting for us and ready to assist in the new purchase. The whole experience, from the credit application to the picking of the right vehicle for my mother, was beyond exceptional. People like Claude, with is years and years of experience and expertise, make getting and purchasing a vehicle so comforting. Some dealerships they harp on you and push you to make a decision right then, however, here at Heuring Ford, in Hobart, Claude was a pleasure once again to work with. I would highly recommend anyone looking to get a quality and safe vehicle come and visit Heuring Ford in Hobard and ask for Claude. I guarantee you will not regret your experience. Thanks, Claude!!
They gave me special attention from start to finish
I went in to Paul Heuring Ford last year to purchase my own first car. I was fresh out of college and had no prior knowledge or experience with such things, and I had no idea what to expect. Everyone at the dealership (ESPECIALLY Joe) was incredibly kind, understanding, and helpful. Joe stayed hours later than he needed to, ensuring I got the best deal, making sure that I understood everything that was going on, and cracking jokes and making me laugh when I was getting overwhelmed. He helped make my first car buying experience the best it possibly could have been. Thank you, Joe, and Paul Heuring Ford!
Honestly the biggest bunch of nonsense I have ever been through in my life. They tried to use old and outdated bait and switch tactics on me, and were truly greedy people with no conscience. I would rather be set on fire than buy a car from these people. I warn you now to stay away from this place, no jokes people. You are nothing but a dollar amount to these fools. Buy a car from a larger dealer that has some values. This place needs to be shut down. Not a place to buy a car.
This is the best dealership in Indiana , awesomely great people and even better deals , check them out you won't be disappointed
Quality of repair is good but the service manager lacks customer service. I was 2.5 hours from home when I had a major transmission break down. Being a warranty repair, Ford Roadside towed my vehicle to Heuring because it was the closest dealership. Sean McKean reluctantly provided me with a loaner car. My transmission repair was completed 2 weeks later, at which time Mr. McKean informed me I was required to pay for the loaner car. I was never informed when I took the car I would be charged for it. When I called Ford I was told the dealership should not have charged me for the loaner car, at which time I was promptly refunded. The transmission seems to be repaired well, and the customer service experience was poor only because of the mishandling of the loaner car.
The people at Paul - everything Ford were very helpful and made truck -
buying fun again. Our new truck is beautiful.
Brian was a very good salesman. He took his time with us. 5 stars. He explained everything to us. 5 stars.
I came into Paul Heuring in January and bought a Ford Explorer. The people at Paul Heuring worked with me until they got me into a Expedition with a payment I could afford. Paul Heuring is the only place to go when you want to buy a new vehicle. They possess great attitudes awesome patience and extreme honesty. Ask for Darko. He's awesome.
Alex and Joe were amazing. Very accommodating and friendly. Everyone was extremely friendly too. Will definitely be back and recommending friends and family too.
Cheryl is amazing! Helped me get in a car and great guarantee. I would never get my cars from anyone else. Cheryl is hands down the best finance manager in the northwest.