Name: Harbor Buick GMC
Address: 6100 US-6, Portage, IN 46368, USA, US
Telephone: +1 219-841-5306

Harbor Buick GMC is a car dealer, located at 6100 US-6, Portage, IN 46368, USA. They can be contacted via phone at +1 219-841-5306, visit their website www.harborgmc.com for more detailed information.

Location :

6100 US-6, Portage, IN 46368, USA

Contacts :

Added by Jopie, at 05 September 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Jasmine Rowton

25 October 2017

I get my oil changed here. Monte is very helpful and very pleasant!
Melissa Anderson

22 September 2017

Completely Disgusted with this dealership!! DO NOT PURCHASE ANY VEHICLES FROM THEM!
On Sept 12, 2017, I drove from Fort Wayne, Indiana to purchase a 2014 Chevy Impala from them. Mike in sales is who I worked with. Upon test driving the vehicle, it drove and road smoothly however the radio kept turning on and off. The salesman then tried to convince me that the car was equipped with a shut off mechanism that "turns the radio off when it gets too hot." ReallyReally? I insisted that he have the radio serviced and he agreed he would. While it was being serviced, I took my mother to lunch. I come back and Mike the salesman assures me the radio has been serviced. I finalize the paperwork and we attempt to leave. I got less than 2 miles away and the radio went out again and now more radio issues begin. I called Mike and tell him I am bringing it back. He tells me to bring it around to service so I doWhen I am checking into service, the men in service have me explain to them the issue and I did. I explained to them that Mike told me it was already serviced before I left and the service men looked at me and state they haven't seen the car for any radio concerns but they will take a look at it. We waited around about an hour and service told us we would have to leave the car there to be fixedThey gave a me loaner and I went on my way disappointed 2 1/2 hours back to Fort Wayne. It took 6 days to fix the "minor radio" issue. The salesman made an agreement that he would bring me my car to Fort Wayne and pick up the loaner car.

The salesman met me at my work(9/18/2017) and took the loaner car back to the dealership. I got off work about 2 hours later and I got about 3 blocks from my job and my car begins to jerk and whine as if the transmission or engine were acting up(Like the car wasn't in the proper gear). It also wasn't accelerating or decelerating properly either. I immediately contact the salesman and he claims it was fine for him(of course you would say that). He then states he will have someone come pick it up the next day and have it fixed. The next day rolls around and he tells me they aren't going to help me and to take it to the nearest Chevy dealership.Waitwhat? So what happened to my car between having the radio serviced and the salesman driving it to me????? MY CAR RAN FINE BEFORE!!!! The salesman tried to insult my intelligence by asking me if I had my car in drive or manual. Really??? WHAT DID YOU DO TO MY CAR??? You mess up my car and then leave it on me to fix? PISS POOR CUSTOMER SERVICE AND JUST BAD BUSINESS ALL AROUND. Is this how you treat your hardworking customers and disabled Veterans? Yes, I am a disabled Veteran and the salesman even knew that. This is how you show your appreciation to the men and women that served our country?? Disgusting.
Rowdy Rejholec

08 September 2017

Was informed my tire monitor light was on due to having a low air in tire, due to a nail in tire. Asked how much to fix $30. Fixed tire. Sensor still on. Monty wanted to argue with me that I declined service. Not true. Complained to cashier who didn't appear to care. DO NOT USE SERVICE CENTER. MONTY WILL CON YOU OUT OF $$. Also tire barn will fix a nail in tire for free.
Laurie Ann

09 July 2017

Great service and put up with me acting like a spoiled brat while waiting on FedEx to arrive with the check for my new car
Sydney P

18 June 2017

Went in with little hopes of getting a car. No credit, no cosigner, and only a little money down but I walked out with a trusty little car and I couldn't be happier. Thank you Emery for helping me find such a great car for my first! I definitely got lucky but this place is great and so are the staff. Would definitely recommend checking online for car availability but this place is great and will help you (in my experience).
Casey Newcomb

28 April 2017

THEIFS!! Bullys girls!
Told my girlfriend to take car in for a scan (abs light)
took it in took the guy 5 minutes to scan and find the wire that was being rubbed by the tire. Said yea thats an easy fix no problem my girlfriend asked if he could order the part so she could install it and save some on the labor because he told her he costs 350 an hour, The tech immediately got upset and asked if she didn't trust his craftsmanship and why she came to insult him. Feeling pressured she agreed to have the work done i then later went to drop her off so she could pick up her car and I looked at the bill and saw "misc charges" i asked the guy and he told me its for rags and brakes cleaner and stuff.
I was confused but I didn't know where the part was at the time so i let it be. When we got home she showed me the old part and where he did the work. So i googled the part. $46.68 delivered to my doorAmazon
Its a 2 conductor wire that to install you have to turn the wheel all the way left and you can easily access it with out even putting it on a lift
one screw holds the wire and a wire clip.. she was charged $240
So i went to harbor buick gmc to talk to the service manager(Rich or Rick) After i told him everything he asked me what i wanted him to do about it. I said make it right you over charged her for the part(they charged $98) and the labor $118 for something that takes 15 minutes he replied thats what she agreed to. I said maybe your techs shouldn't bully customers. I will talk with my tech later he replied I don't know what you want man. Then i asked about the "Misc shop charge."
Well thats for shop towels brake cleaner lights you know.
No? I don't know! You didn't use any rags or brake cleaner on my car sounds like I'm paying for your overhead "well everyone pays that" why? I asked "how do you expect us the keep this place open?" Maybe all the parts you you sell for 200% of your cost?????
After that I walked away I could see this was going no where.
***Yes they gave me a diagnosis and i would have gladly paid for that but when some one asks "hey is this something maybe i can do?" and you get snotty with them and make them feel pressured to have the work done that any 6th grader could do In my eyes that aint right we still would have bought the part from them.. and she would have came home and installed in just as well if not better. For 49.99 diagnosis and 98.00 for the part $147.99 she could have put it on her self a learned something new.
So at the end of the day Ive learned a lesson and Harbor Buick gmc has lost a customer. I hope this helps everyone. do your research.
Andrew RAinville

04 April 2017

Place is a rip-off had my Pontiac gto worked on there, transmission issues (hydroclutch stuff) anyways they had my tranny apart and told me I need this that and the other I replace a couple thing and then the third time they call and say my clutch was completely destroyed and that I should replace it4 years later still the same clutch 22k miles later. Crooks! Needless to say I've never ever gone back
Melissa Wright

08 February 2017

The driver that took me home and picked me up was very nice and the service manager adjusted my bill very quickly after a reviewservice was quickly done just wish they would top off the fluids and check tire pressure with any services are done like back in the old days
Don Hill

27 January 2017

I recently purchased a 2014 GMC Sierra from Harbor. The sales rep (Dale Dodge) treated me well as did the entire staff. The entire approach was low pressure and just an all around pleasant experience. I didn't exactly steal the vehicle from the dealership but I think the price was fair. One area I think they can work on is offering some perks when you buy the vehicle such as oil changes or something.

Unfortunately a week after purchasing the vehicle I found a major issue with the steering. It's an intermittent problem making it difficult for the service guys to diagnose. That process has gone well too. My vehicle is under manufacturer's warranty. They offered me a loaner vehicle and began work on mine right away. The communication between the service writer and myself was better than expected as well. Although I had to take the vehicle back a second time (like I said, intermittent problems are tough to diagnose) I received the same level of service.

Overall, I'm pretty pleased. This is the second vehicle I've purchased from Harbor in Portage and I wouldn't hesitate to do it again.
Brian Michaels

12 September 2016

We bought a new Buick Encore. It's red and it's wonderful. It's luxurious, peppy, compact but it feels big. Yet, it is maneuverable and gets ridiculously great mileage. Most of all, I love the dealership. What great people and what a great deal! Harbor is awesome for sales and service!