Pulled in to one of 3 empty express bays, 46 minutes before closing on Friday evening, to get a fuel filter changed on the Cummins. I was told they couldn't do it until Saturday. All three bays were empty, on the doors it says to pull in, so I did. Apparently the highly trained professionals need more than 46 to write a work order and swap a filter. I can do it 10. It is a cake job if you have long arms. It only takes one wrench. They really must want to ripoff a guy on tech time for this easy service. Not impressed. Going back--fat chance.
Recently leased my 2017 Ford F-150 from them. The last 2 leases have come from 70+ miles from my home & I can safely say it's because of my sales associate, Randy & his sales manager, Bill Kegley, I can foresee a future dealing with this facility. Very professional & thorough when it comes to dealing & explaining what features are available on vehicles. Keep up the good work!
Great facility, had an oil change service done one my f350, staff was a little disorganized.
Very polite and helpful and we.finally got it all done, hopefully things get better and more organized in customer and work flow processes in near future. I will go back to this location again. ABSOLUTELY AMAZING FACILITY !!!!
Our car purchase experience at Parkway was quite pleasant. Since we are "out of town" buyers (40 miles away) we didn't know much about Parkway or how they may be to deal with. Randy's friendly, capable and professional attitude convinced us we didn't need to be concerned. He was helpful and responsive to our questions. The clincher was loaning the car to us overnight. How often does that happen with someone you just met? The new building has a contemporary, comfortable and spacious showroom with customer amenities, and convenience individual sales offices. With all these things, sales and support people, inventory and facilities, add up to a great car buying experience.
Friendly,warm and helpful.Greg went the extra mile to make this happen for us. We let him know our
companies situation and he created a deal to fit our budget.
This is a wonderful place to buy a car / SUV / truck terrific peoplevery helpful and Kind..the whole transaction went very smooth.I highly recommend Parkway Ford and Jordan Freymade SUV buying enjoyable ..thank you
I have purchased 2 vehicles and now just began a new lease with Parkway Ford. They are always such a pleasure to deal with. They staff is very professional and kind. When I leave the lot I do not feel like I am just another customer, but more like I have friends there. If you have any questions or concerns they will contact you immediately with no hesitation and will take care of whatever it is in a quick timely manner. I will return to them for all of my future purchases and I would recommend them to anyone looking to purchase or lease a vehicle. I am thankful that I have met Ron Farver he understands what I am looking for and makes it happen!
Alot of options
Bought a car from Parkway 2 years ago. I was told the air conditioning worked but it was a cold day so it was not possible to test it. 2 days later it warmed up and the ac did not work. I took it back and was told I bought the car as is. To date I have put just over 5500 miles on it and have had nothing but problems with it. The salesmen are slime balls and will take your last dollar to line their pockets. I wouldn't recommend this dealership to anyone
I would never recommend anybody ever buy a vehicle from this place. If you have problems with the vehicle, they could care less if it gets repaired properly. They lie about what is going on with the vehicle and will not give straight answers. I have had problems with my brand new 2016 Ford Escape for the last 9 1/2 months. I keep being told that a Ford Field Technician is coming in but according to Ford they are not sending one until the dealership does their job first.
Tony in the Parts department is wonderful! He is extremely knowledgeable and helpful.
Dropped my 06 Jeep liberty off Saturday morning for a Brand new Hitch, ( which was a faulty in the rear end causing gas tank explosion) , they hooked me up and I'm totally happy. Great jobs, great service, happy customer.