I absolutely enjoyed my experience with this dealership. Ramsey and Roman at the dealership took care of me. The price was right and the service was exceptional. I drove over 6 hours just to purchase my vehicle from these guys, so you know that speaks volumes. Stop by and let these guys give you a good deal on a vehicle and great service.
John Nicholson and Panama City Toyota are simply the absolute best car dealership anywhere. I have had the privilege of working with John on numerous car deals and he is so accommodating and easy to conduct business with every time you interact with him. He has put myself and my kids all in cars and trucks for the last 15 years. You will never go wrong with John Nicholson and Panama City Toyota. Trust me, they are the benchmark for all automobile dealerships.
I began using Panama City Toyota last year to service my 2016 Highlander. They provided great service. It was easy to make appointments and quick service. In August 2017 I talked to their Salesman Mike Corliss about trading my 2016 Highlander for a 2017. He told me about the new safety features now available that were not on the 2016 model. After Mike understood what I wanted, he found exactly the Highlander I wanted, got it on site quickly and made me a great deal for a better vehicle. When you decide to look for a new vehicle, Mike Corliss at Panama City Toyota is the man to see!
I’ve been a customer here for 6 years and they always treat me and my wife with the utmost in customer service. When I have had an issue (a minor service issue) I always have the opportunity to voice any concerns or praise through an online/emailed survey. I had a concern followed up immediately by the service manager along with making my it right they have since delivered impeccable service. The sales team has also always been courteous and helpful. I’m big on customer service and as long as they deliver, they have my loyalty.
Customer Service is something to be desired. I am unsure of the man's position, I assume a general sales manager. Not the friendliest person.
We went to Panama City Toyota to look at a car advertised on their website unknown to us they had already had sold that car and did not update their website and so that was okay but our sales man wanted to show us another car which was a nice car and we gave him all our information but that it just wasn't in our price range and we accepted that. We did like the car he had shown us but the price wasn't for us, on our way out he stopped us to see if he could present them another price they could work with and we were like alright we can ask if they were willing to work with that price. These weren't even numbers we came up with but by the salesman but to us it seemed reasonable. When the manager came over he basically asked if we were serious about our asking price and did we really think they could accept that offer? He made it seem as though we shouldn't have even bothered that our offer was a joke. His words were did we honestly think he could take that much off? (In a very much condescending manner) I would like him to know that first of all we were leaving because the car that we were interested in wasn't even available and had been sold despite what their website stated but your salesman wanted to show us another car we may be interested in but we did explain to him that it wasn't in our price range in the beginning and we accepted that and were leaving, but that your salesman is the one who stopped us to see if Toyota would accept a lower offer and okay they did not, but it honestly really did not hurt to ask being as though your salesman made it seem like it could be possible. The salesman being the one pitching the whole price. What the manager should have said was I apologize but we just cant go that low and left it at that in a polite manner. I would have in kind accepted no big deal but if I have to actually leave a review than you know something went wrong. The sales manager did not make our first experience wanting to buy a car at a dealership a worth while moment. I have only given a 2 star rating because the salesman himself was a kind man and just like us did not know what kind of possible deal the dealership would actually consider and that he truly wanted to work with us and my young daughter liked their children's playroom which was one of their only positives.
Great customer service. They spent the time to get us the best deal on our new car and to make sure we were happy. John Nicholson was great to work with.
We went to another car dealership in town first and were less than impressed; however, here we had a great experience! Mike was knowledgeable, friendly and willing to find the car i wanted at the price i was comfortable with. I couldn't be happier!
Best car buying experience ever. Do your homework first. John Nicholson, salesman, was the best. Infinite patience with me, very knowledgeable. No BS, no back and forth, got me what I wanted at a price I wanted. I can't say enough good things about him. This is the second time we have purchased from PC Toyota. Was also working with Marianna Toyota, they jerked me around, wouldn't return text messages, emails. Wouldn't work with me at all. PC Toyota called and asked me to come in and they would get me what I wanted. Glad I did. Great people. One happy girl right here.
Daniel Price is a great salesman and very knowledgeable about the vehicle we were looking at. He answered all our questions and even though this was the first place we had looked, we decided this vehicle would be perfect for our needs! Thanks for employing such a nice guy! We will recommend him to our friends!😃
By far the most pleasant experience I've ever had at a dealership! Our salesman, James Wynn, was so helpful and really took his time helping us find the perfect car for our family! Super friendly and helpful. I highly recommend Panama City Toyota to anyone and everyone and DEFINITELY recommend asking for James Wynn to help you find your new car! Thanks for all the help!
We had a very pleasant and efficient buying experience. Our sales associate, Daniel Cook, was very knowledgeable and courteous. He helped our daughter and us find just the right car. She loves her new Corolla. We highly recommended Panama City Toyota and Daniel.
We were travelling to Panama City Beach for spring break from IL couple of days ago and noticed our Lexus SUV started consuming oil beyond normal, we were worried about health of the engine. When we described the situation to Anthony in the service department, he not only made sure the car got inspected thoroughly in time and reassured us we can start our 1000 mile journey back home. Their shuttle service (Robert was our driver) was was also very helpful and allowed us to keep enjoying our vacation as the car was looked at. We made the trip home safely and with confidence. Thanks Anthony!
My husband and I purchased two vehicles from Panama City Toyota in one day. Our salesman, James Wynn, was wonderful! He made our car buying experience easy and painless, from start to finish. He was friendly, knowledgeable and extremely thorough. Everyone at Panama City Toyota was great & the facility was awesome! I would definitely recommend James and Panama City Toyota to my friends and family.
When making a substantial decision such as the expense of buying a vehicle, it is reassuring to know that those with whom you are dealing are treating you with respect, professionally and with assurance of fairness. My experience with Panama City Toyota today was a great one. From my salesman James Wynn, to the manager Jacob I felt no pressure and well-informed. I look forward to a long relationship with both the dealership and my salesman James Wynn. I have already recommended and will continue to recommend both of them when I am made aware of friends and family looking for a safe place to buy cars and trucks.