About
Location :
Added by Jopie, at 20 March 2017
Opening Hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Gallery
Add missing information
14 Reviews
-
11 December 2017
Benjamin was helpful and friendly but not pushy at all. He is kind of the antithesis of the stereotypical used car salesman.
The dealership does an inspection and fixed all the typical wear items (tires, batteries, alignments, and even tie-rods). They say and I believe that if a car doesn't pass their inspection, it will be sold at auction and not on their lot.
On the other hand, when I test drove the car, I could hear a slight clunking noise from the front end. Benjamin worked with the maintenance staff and had the problem corrected with a complete brake job all the way around. They added $200 to the car which I felt was fair. I was happy to know that I had all new brake pads all the way around the vehicle but I guess the moral of the story is that even though I trust that it is their intent to sell a safe car, make sure that you look and listen carefully when checking out the car.
One thing that did bother me is that after we agreed to buy the car, it took nearly two hours before the finance manager was able to close the deal. Benjamin was very apologetic and I guess this is just the way dealerships do business but it was a little irritating.
All in all though, we were very pleased with the product, the price was fair enough, and Benjamin was a pleasure to deal with. I would not hesitate to buy another car from this dealer or Benjamin based on this one experience.response / report this review -
10 December 2017
This is the second vehicle we have purchased from Oxmoor Dodge. We have also used Huda both times. She is the best sales associate ever, hands down. She is so personable, she listens to your needs and finds a vehicle that fits those needs. They try their hardest to stay in your price range and have a guy in the finance department who works out your payment plan with you so it works in your favor. His name escapes me but if you ask for “the marine guy”, they’ll know exactly who you are referring to. Everyone is so friendly at Oxmoor, we will never go anywhere else.
response / report this review -
02 December 2017
When purchasing a 2016 Jeep Wrangler about a year ago, my salesman was initially polite but as we progressed further into our conversation he came off as a little disrespectful by making snarky remarks after or while answering a question. As we negotiated for him for the price, the salesman was very stern about his sales price, which is okay. However, the problem lies in the fact that he seemed chuckle or smirk as if to imply we weren't able to comprehend what he was saying even though we were able to repeat his main points. No matter what we said he would just repeat the exact same thing again and then nod his head as he chuckled or smirked. Overall, my experience wasn't great. I wouldn't go as far as to blame the entire dealership but he definitely ruined my overall experience and memory of the place. The other services provided were typical, nothing phenomenal. Other associates I have briefly met seemed nice and cool. In the end, my experience wasn't great but I can't say the same will be terrible for you too since you may get someone else.
response / report this review -
26 November 2017
We have bought two cars from Oxmoor Dodge and have had a great experience both times. The salesman that helped us the first time moved away so we had to find a new one. We were introduced to Paul Miller. He was great to work with. Paul was very low pressure and let us take our time making a decision. Paul and the rest of the staff were great.
response / report this review -
08 October 2017
I could not have asked for a better experience than what I did at Oxmoor Chrysler. Paul Miller went above and beyond to take care of me and I am so thankful! From start to finish he made the process easy and less stressful. He was honest, listened, paid attention to detail and found exactly what I was looking for. I will most certainly be coming back for future purchases. I also greatly enjoyed talking to USMC Duncan. You both made my weekend! Thank you!
response / report this review -
06 October 2017
I recommend Paul Miller to be your salesman to purchase your next vehicle. He was very friendly & helpful in finding me the Dodge Grand Caravan that we were looking for with all of the accessories that we wanted. He helped us work out a great deal at the monthly payment that we could afford. Great customer service from everyone at this dealership.
response / report this review -
03 October 2017
We have gone here in the past for servicing of our 2 older jeeps. This past weekend we bought a 2018 Cherokee and received EXCELLENT attention from 3 salespeople. Every possible question was answered and we got an excellent deal. Today, we went back and had an unhurried walk-through of all the mechanical and electronic goodies so that I left feeling fairly knowledgeable.
response / report this review -
01 October 2017
We purchased a 2017 Jeep Compass today and Paul Miller was our sales specialist. He was amazing from start to finish. He helped us for over a week and never once pressured us to make a decision. He is so patient and quick to answer any questions you have. I highly recommend Oxmoor Chrysler and especially, Paul Miller! Thanks, Paul!
Megan and Daryl Georgeresponse / report this review -
05 September 2017
From curiosity through the decision to purchase, Chris and the personnel at Oxmoor Chrysler Jeep were along for each step. From answering Jeep 101 questions to demonstrating various actions associated with vehicle option operations. The personnel operated in a environment of familiarity and went the extra step to ensure the buyer was understanding and comfortable during the process. I received a very fair price for my trade in and was provided the best financing options. No pressure at any point, just a positive sense to please and put the buyer in the proper jeep for the lifestyle they desire.
response / report this review -
27 May 2017
Love my truck!!!
I used TrueCar app and was overwhelmed by a lot of dealers. Oxmoor team was just outstanding. I was out of town on business and Morgan was great to work with initially - I think where she went way above other dealerships, it was the video message she sent me that was very personalized based on my request. Once she identified that I was serious about getting a truck, she sent my info to Larry who worked hard on earning my business. I know I had a lot of demands on what I was looking for and Larry was fantastic and very personable too. I love my new truck - thanks team Oxmoor!!!response / report this review -
20 May 2017
My wife and I had a great experience trading in my old jeep for a new Grand Cherokee. Paul Miller and the other associates at Oxmoor Jeep for kind and patient as we went through the trade-in and buying process. At no time did we feel pressured and we were able to feel great about our purchase decision. I highly recommend the team at Oxmoor for anyone interesting in purchasing a new Jeep.
response / report this review -
17 May 2017
I purchased a 2015 Chrysler Town and Country at Oxmoor Chrysler Dodge yesterday. My salesman was Benjamin Berry, and I enjoyed the entire experience. He is very sweet and pleasant. It seemed to me that being helpful to me was his highest priority. He was very patient with my questions, and wanted me to understand my options. The other staff that I met there seemed to have the same attitude. Helping me get what I wanted was their priority.
response / report this review -
23 April 2017
I had the pleasure of working with Gates on my new Overland purchase. I'm a difficult shopper and he put up with all of my twists and turns. The General Manager was like no other I have worked with. Very laid back. He didn't try to pull me around or sell me on anything. He worked hard to get me a great interest rate. I came into this process dreading everything and that comes with a day of purchasing a new car. It's nice to know that good service still exists even at a car dealership. I would highly recommend Gates and the staff at Oxmoor Jeep.
response / report this review -
27 March 2017
We were pretty apprehensive when a family member recommended us to come here to look into buying a vehicle, especially because of location. We came in close to closing on a Saturday and you wouldn't have known it. Gates and Jessica helped us so much! They put all of our worries at ease. They were patient and helped us find the perfect vehicle to fit our family and our budget. The whole team at Oxmoor are pleasant to deal with and eager to assist. Gates had an awesome personality that made the experience so much better than we expected. Keep up the good work! We'll definitely be coming back.
response / report this review
