This company tried to significantly overcharge me for parts I didn't need. I called this company to my house this week when the fan on my furnace stopped working. I was told I needed a new motor, motor control board and furnace control board for a total of $1,480. Then they proceeded to tell me I might be better off just buying a new furnace. I was suspicious all three of these parts failed at once so I called another company out to look. This other company spent a great deal more time diagnosing the problem. All I needed was a motor controller for a total of $600. I emailed OP Heating & Coolihg asking for my $70 "diagnosis" charge back. But, of course, since they are disreputable I've not received a response.
Doug,Derek and Jimmy did an awesome job installing my new furnace and a/c ! Very friendly and professional.Very pleased with there work true craftsman!!Thank you O.P. Heating and Cooling! This job is why i have used you for over 20 yrs!
James called to let me know he was on his way. He was very professional, courteous and explained everything he was doing. He cleaned the air conditioner, checked the system and filter. Everything was working fine and is ready for summer. The receipt was emailed to me shortly after he left. I'm very pleased with my service I received today.
Have used OPHC for many years both at home and several rental properties. Service has always been done at the highest level. Have had new units installed and older units routinely maintained with no issues.
Absolutely excellent service, I recommend OPH&C to anyone needing furnace and A/C service. I have been using this company for over 20 years, never had a problem with their service or with any of their techs..
This was the first time we've used OPHC and we were very pleased. They originally gave us a 2 hour window to do a maintenance check on our 2 furnaces. I was called and told they were running early and was asked if that would work, which worked out great. Derek was our technician and he was very professional, friendly and knowledgeable. Our furnaces are both 14 years old, and he said they were in great shape and didn't try and sell us new units. He did give me a couple of quotes on some things we might consider, but not pushy at all. I would highly recommend them and will be using them again.
Didn't follow maintenance agreement. Only provided one of two maintenance visits and insisted upon another $94 charge. FALSELY CLAIMED they did routine maintenance at one service visit I was present for the entire time. At this service visit I only agreed to the maintenance agreement at the very end of that visit and the service man left one minute later. Insanely rude and condescending on the phone. Treated me as if I was delusional. Its amazing they know exactly what happened without being present. They didn't like my response to their behavior and HUNG UP THE PHONE ON ME REPEATEDLY. YELLED AND CURSED AT MY WIFE (COMPLETELY UNPROVOKED BY HER) WHO ONLY CALLED THEM BECAUSE THEY BLOCKED MY PHONE NUMBER. Yes, they also hung up on her repeatedly.
Thank you for your quick response to my request for help with our thermostat. The service worker was great! I asked his name, and he said Ryan. He said he works with industrial accounts, but was helping out today. He inspected everything after the installation and everything is working fine! What a relief! I trust your company and their great service to us during the years.