Purchasing a vehicle can be an all day affair. Not at Oracle Ford! This is the second vehicle i have purchased here. They are efficient, courteous, and professional.
Once again Oracle Ford shows how a Dealership should operate . Having previously had numerous great experiences with Jeff and the service department at Oracle Ford and being involved in a accident in a 2015 F150 I decided to have the work done by Oracles body shop. The truck had quite extensive damage to the front center and drivers fender area. the truck was in great shape so I was worried that it would not be as good as before the wreck . Luckily I picked Oracle Fords body shop and they made all my worries go away. Chester was great to work with and the work was preformed by Richard and was FLAWLESS. Paint work matches perfect all lines on door and fenders are great. Oracle is the best dealership in Tucson area and this being my 14th Ford I have worked with the others. Thanks once again. Scott Baker
The service on my vehicle has always been done very efficiently and timely. Staff is easy to work with and very knowledgeable. I have and continue to be a very satisfied customer.
I bought a 2018 F-150 from Oracle Ford.
The vehicle was low miles and in excellent condition.
Carrisa was great to work with and communicated well.
I would defiantly do business with then again.
Nonetheless, nevertheless I own a Ford.. and the service is great , only took 4 hour's to get the job done..
Very efficient and timely. Took in our vehicle earlier than appointment time.
Don't waste your time driving there. The salesman we had new very little about the vehicle we were looking at. I had to correct him more than once. Before valuing our trade the same salesman told us a story about a guy with a really bad trade and that they had only offered him $400 for it. 20 minutes later he came back and I quote "We don't want your car on trade but we will give you $200 for it." It was like a slap in the face. The car in question is a daily driver and reliable. Probably worth more than $200. The owner also was not much help and seemed indifferent like she didn't really care about our business, almost like I was bothering her. They also refused to work on pricing. When I asked if they could come down a little I was told "Since you drove all the way up here, we'll take $200 off (a $32,000 vehicle) and give you an extra $200 for your trade and if your thinking something like $1000 there's no way." The entire experience was a bad one. I most certainly would not recommend Oracle Ford to anyone.
I called service manager Jason to schedule work on my Ford. I explained that my wife was in a dementia care facility and that I visited daily to check on her welfare. The exception is Friday when a trusted friend will visit. I am flexible as to any Friday for the service. Jason told me that due to a heavy workload my vehicle would be kept over the weekend. This I cannot do. Jason's suggestion was that I rent a vehicle for $30. per day. I subsequently called the dealership manager, left a message and have not gotten a response. DRIVE A LOT, SAVE A LITTLE AND GET POOR CUSTOMER SERVICE.
Oracle Ford always gives the consumer great service. They had me in and out for my oil change in probably less than 40 minutes and did the 40 point safety check on the car. Everyone there is always helpful, the salespeople are friendly and not pushy, and the owner is likely to stop by and see how you are doing while you are waiting
Drive a little - save a lot - - - great service - -
Have to reach way back in time for a worse car shopping experience. Don't waste your time.
Every one very helpful, friendly, professional, Even the owner is a wonderful, humble person. excellent workmanship
Always helpful and friendly. I live in Tucson and have closer Ford dealers but I am happy to make the drive.
It works very well. Each area is staffed by thoughtful employees. And, they sell Fords!
We won't be servicing or purchasing through Oracle Ford anymore. Patrice Ross needs to learn a thing or two about customer service and business relationships. Thanks to Patrice, Steamy Concepts has purchased three brand new Ford transit XL vans from Jim Click in the last six months and we have three more on order. Jim Click had no problem ordering my vehicles and didn't even require a single dollar deposit. You could have had a customer for life.
As usual, Oracle Ford did a great job taking care of my 2014 Ford Taurus in a recent service. Great People, Still the down home feeling dealership, not like these big city dealerships. I would recommend anyone to Oracle Ford over any Phoenix or Tucson Ford Dealership for Service, Parts, or Sales. Been doing business with them for about 15 years now.
I had an issue with my vehicle that need close to immediate attention. What makes the issue worst is that I live alone and I only have this vehicle to get me to work and back, a daily 140 miles commute per work day. Oracle Ford was able to arrange a loaner car to let me use on the day they could start repair. They have always done this too in my past vehicle issues. Their care and service is ALWAYS outstanding, and the fact that they would give me a car (new to late model) and allow me to return it a few days after repair was completed when I could afford to pay without questionis AMAZING. I am a loyal Oracle Ford customer..that will never change A+++
HI ORACLE FORD. YES WE ARE ALWAYS %100 SATISFIED WITH THE PRODUCT AND OUR SERVICE WE RECEIVE. THAT IS WHY WE LIKE OUR FORD PRDUCTS. JEFF IN SERVICE IS GREAT. WE ALWAYS DRIVE AWAY A %100 SATISFIED. WHY WE TELL EVERYONE "ORACLE FORD IS THE ONLY RESPECTED FORD DEALERSHIP IN THE TUCSON AREA. THANK YOU SO MUCH FOR CARING Duwayne