Name: Okaloosa County Water Department
Address: 1804 Lewis Turner Blvd # 300, Fort Walton Beach, FL 32547, USA, US
Telephone: +1 850-651-7171

Okaloosa County Water Department is a local government office, located at 1804 Lewis Turner Blvd # 300, Fort Walton Beach, FL 32547, USA. They can be contacted via phone at +1 850-651-7171, visit their website www.co.okaloosa.fl.us for more detailed information.

Location :

1804 Lewis Turner Blvd # 300, Fort Walton Beach, FL 32547, USA

Contacts :

Added by Jopie, at 23 October 2016

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Anonymous

13 December 2017

For years their website wouldn't let us use our apple computers so we mailed checks , now the site is always down and for the last six months we wait for the automated call to tell us were delinquent in order to know when to pay the bill as we get no bills physical or email.
Anonymous

31 October 2017

They got me in and out under 10 minutes and solved my problem that I had with my bill. And got me some savings on my bill. Think they have some new people because my experience was great.
Anonymous

19 September 2017

Was on hold for 48 minutes. Had enough and hung up. If you can get by with bottled water do it.
Anonymous

07 September 2017

BOOOOOOO! Service is almost bad as the taste of the water! BOOO!
Anonymous

08 June 2017

There was a large water line break near our parking lot and the whole parking lot is flooded in Shalimar. I called the water company and was put on hold and could not reach a real person for an emergency. I called the fire department who gave me the water company's emergency line. Our whole parking lot is flooded. Poor phone service especially in an emergency.
Anonymous

27 May 2017

Terribleyou would think a company would make it easy for you to give them your money. Instead you have to work for it. Website is terrible and the customer service is worse. Also, why do they have to leave at noon on every Friday? It doesn't help those who work Monday to Friday. This water company isn't worth the penny I used to scrape the gum off my shoes.
Anonymous

23 May 2017

Can't even use the website to pay my bill anymore. Everytime I deal with these people it's a headache. Might be time to privatize the water system in this town and get all new employees
Anonymous

02 February 2017

It's too bad you can't give this place a ZERO rating! How many times do you have to call for a bill to be sent? This is the third month. This month, I called for the bill. They said they'd sent it a week ago and I should have received it days ago. They said they'd send another. This morning they shut my water off. I called and freaked out. They said the guy had just left and they'd send him back right away. Here it is 1:00pm and he never came back. The woman was as rude as they come. This place needs to get their act together. My bill has always been paid. They didn't send a bill nor did they call to inform me my bill was late. So unprofessional and ridiculously unorganized.
Anonymous

05 January 2017

They didn't send out our bill for the month of december. They didn't call to tell us that we missed a payment. I came home from work today to no water. My husband called them and they insisted that they srntvout a bill and a shut off notice and left a voicemail on my husbands phone. We did not receive any of those things. He called at 2 and took care of the payment and they told him someone would be out shortly to turn the water back in. It's not after 5, they are closed now and our water was never turned back on. Considering this was a mistake on their part, they should have sent someone immediately to turn our water back on. We've never missed a payment. We've never made a payment late, never had a payment returned, nothing. We've always been in good standings with them and this is what happens when THEY make an error. Thank god we won't be in okaloosa county too much longer. This place is unreal
Anonymous

09 December 2016

This is by far the worst utility company I have ever been forced use. Their customer service is rude as it gets. Even includes the representative talking back to you and acting like they are genuinely better then you. They don't have a clue what's going on in their service department. They switched billing systems about a year ago and it is worst then the old one. In fact, my account has been "locked out" since they switched systems and I can no longer pay my bill online. They require you to enter your complete account number over the phone to pay your bill, so if you are going to pay it while out of town (which I do alot) you better have the bill with you or your going to be shut off!
Anonymous

05 December 2016

If I could I would give you a ZERO Star rating. Okaloosa Water Department is the worst Water was turned off without notice, lied saying notice was placed on our door and they mentioned maybe the wind blew it away; mind blowing We complained and the next day there was a notice on our door suddenly and still charged us activation and deactivation fees.
Anonymous

30 October 2016

The three photos I posted were to demonstrate the ignorance and incompetence of the people representing your department in the field. It would seem that one of your employees took took it upon himself to destroy a beautiful hedge that I had been nurturing for ten years. Perhaps he was too lazy, or to fat, to push the hedge to the side and take the meter reading. Instead, he elected to destroy the hedge by cutting out the entire center of the bush.and then simply toss the destroyed branches into the road. It is beyond my comprehension that my tax money goes to pay some simple fool of this caliber.