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Added by Jopie, at 17 January 2017
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 12:59 PM
- Sunday Closed
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10 Reviews
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22 August 2020
I had a great experience with Northlite Glass and Mirror. I called them just to get an estimate for the dimensions I wanted for a custom mirror in my bathroom. The owner Fred said he could get it done the next day if I got back to him soon. I contacted other companies who either didn’t answer their phones/return my calls or had only slightly lower pricing and were at least 5 weeks out on installation. I called Fred back and he ended up doing even better than his original promise and had my mirror custom cut, polished, and installed within 3 hours of my placing the order with him. Fred and his assistant were very friendly and respectful and I would absolutely use them again. It looks beautiful and is exactly what I pictured when describing it to him.
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05 August 2020
Poor follow-up, poor communication, ignores calls -
In response to your comments - I understood why you didn’t follow up from COVID - in March you came to our our house and was going to follow up with estimates. I waited until August to reach back out to you. You were going to come to measure again and send estimates. You did not show, no follow up, no estimate came. I called and left a message with the office asking you to call me back and no follow up. I left this review and you found the time to immediately call me back and stated you were going to pass on the job based on my review, which I understand because of my negative comments. My comments are not related to supply, competence, or abilities, only to the issues I spoke of above. We have waited 6 months because we respected your business and the current environment and would have waited longer for product etc, so not sure why you went that route in opposing this post.response / report this review -
01 July 2020
I was building a memorial flag case for my Dad’s burial flag and needed a piece of glass cut for it. I took the case with me and after 10 minutes of very pleasant conversation, Fred had cut a perfect piece of glass for my case. Great customer service and nice down to earth people there. I’ll be headed back there for my glass needs in the future. Thank you Fred!
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29 May 2020
Apparently there are jobs too small for them. Went to get a single pane of glass in a window replaced. Said the won’t do it. They’ll only replace both sides. I then asked for a quote on that. Was Then told $292 And it was that much because the internal grid between the two panes grid is perfectly fine and there would be zero reason to replace the grid. On top of all that, the man working was cranky as all hell, wasn’t wearing a mask and there was zero signage about doing any business on their porch. Demanding six feet of personal distance fine but when that demand is coming from someone that isn’t wearing a mask is just being rude. Would not recommend to anyone. Will never go back.
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23 December 2019
I have a custom built fireplace and one of the glass windows had shattered. I went to Northlite and they walked me through the process of making a template. This turned out to be essential as the custom nature of the fireplace meant that the measurements were quite a bit odd and not straight. They cut the glass while I was there and also installed a gasket on it. It fit perfectly! Now my family and I can enjoy our fireplace again
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14 November 2017
I went there with the hopes have having my car window fixed,since it's getting really cold and my window wouldn't go up and my daughter has to sit in the back.when I went they never mentioned a flat rate fee or any payment arrangements before starting.I took my door apart a week before, to fix it myself but unfortunately there was so much glue on the window I needed a professional (even though its only the clips that are broken) I went there,they took my door apart (in ten mins) and came in and told me that I needed a whole new regulator and it was really expensive. They told me the cheapest way was to get it at a junk yard because it was cheaper,which is fine. My problem was when they told me I owed them $70 and they wouldnt even put my window temporarily up so my daughter wouldn't freeze. Then they proceeded to tell me that they would keep the door apart cause if they put it back together it would cost extra!! I paid $70 for nothing!! For them to take me door apart and leave me with a mess. I brought my car somewhere else and I was correct,it was just the clips! They fixed my window,and PUT MY DOOR BACK TOGETHER for less then $70! Shame on you for taking advantage of people.
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22 October 2017
Had my the screen in my patio door replaced. Very professional and very friendly. Screen came out great and was ready in 1 day. Will do business again.
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20 October 2017
Quick, quality work.
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26 July 2017
Terrible customer service. I would never do business with this company again, very unprofessional.
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24 January 2017
Friendly,fast and affordable windshield chip repair
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