Had exactly what I needed but took a while to get back to the car.
Helpful people and reasonable prices. It's nice that they have their inventory online
Service is quick and professional. They people at the counter have extensive knowledge on parts. Inventory tracking is good as the part was found in the system within a few minutes. Parts are in the condition you would expect moderately used parts in. Problem: used parts I was after were 75-85% the cost of a new part with a warranty. I will definitely exhaust my options before returning here.
If your in a jam these the people that may have what you need in Dubuque. Prices are not competitive so if you can wait just order ner online its about the same price of their old parts.Bought a Hub here once did not come with abs sensor and thats the reason why I needed it. Never a pleasant or even okay trip to this place.
The ladies here at the front desk are very helpful and knowledgeable in the guys that get your parts for you are very informative and friendly.
Always had good luck finding parts.
Good assortment of used parts at a reasonable price!
Went there for parts for my Traverse Had what I needed at a good priceThanks for the great parts and service.
Very helpful and has alot of parts for cars and trucks that u need
Junkyard business with junkyard customer service. I came in to ask about a rim. Not sure if the gentlemen at the front desk was on phone, so I quietly waited. After waiting politely, he finally said WHAT DO YOU NEED, then proceeded to rudely insult our intelligence. Their prices aren't worth interacting with them. Pass.
I searched on their website for a specific part. Called ahead and confirmed they had it in stock. Went in later that day and met a rather rude employee. After explaining what I needed I waited 15 minutes for her to bring me a part that wasn't at all what I asked for. She was even ruder after I pointed this out and I had to wait a good 25 minutes until they got me the part I asked for originally. The part works and it was reasonably priced but honestly I'm going eBay next time. Customer service here is awful. Honestly just go to the advance auto parts which is near by or go online.