Everyone at the dealership is extremely friendly and welcoming. It was a pleasure to browse, at ease, and make a decision to purchase a new car without feeling pressured and bothered. A special thanks to Jan Suh and Neil Fogel for all their help.
MARINO DONAGGIO IS SUCH AN ASSET TO YOUR COMPANY HE MAKES YOU FEEL WELCOME AND KEEPS YOU ADVISED ON WHAT'S GOING ON WITH YOUR CAR. MARINO ALSO EXPLAINS WHAT YOU NEED AND EXPLAINS IF YOU DON'T UNDERSTAND WHAT IS WRONG WITH YOUR CAR. SERVICE DEPT. IS VERY COMFORTABLE ALSO EVERYONE IS VERY POLITE AND PROFESSIONAL
Kristina Fenech was excellent. She was knowledgeable and very personable. I loved the experience with her. Would definitely recommend North Bay Cadillac to a friend or family member.
horrible service. was misled and gave invalid information. will never get a gmc vehicle anymore because of them. Do not go here under any circumstances
We had my 18 month old son with us. We were going to get a loaner vehicle but they said we would be done quickly so we decided to just wait. They got us out in less time than they promised and even put cartoons on the TV to keep my son occupied when he started getting restless.
One word about the service at North Bay Cadillac Buick "Outstanding " everyone it's part of getting the services done promptly and right !! Keep the donuts away from Scott ,Cheers
My service adviser Mark was wonderful. He is courteous, friendly and very professional. He took care of all my car needs. Also there was a problem when i received my car back after the service and he made sure it was corrected.
I will definitely be back to this dealership for service!
This dealership is alway professional and helpful and quick with getting my car service. I would highly recommend this dealership.
Nice people, nice place, but didn't fix issue. I had a screeching brake, and went there 2 times, and still did not fix the same problem.
John Campanelli and North Bay provided me the best car buying experience I've had over 3 years of buying cars. I will go back when I need my next car!
I had the most pleasant car shopping experience here! Jan is so nice and professional. No pressure and truly work with customer. Everything that I was promised came through perfectly and smooth. Excellent service highly recommend!
They are very helpful and don't pressure their customers. The dealer I spoke with (Marcella) there was amazing. He kept finding ways for us to save money on our cars (Cadillac SRX, GMC Terrain). He was very patient and helped us find what we wanted. We checked out the other dealerships in the area and theirs was the best.
I went to this place about 2 weeks ago after having a bad experience at a different dealership. I am SO glad I came to them AMAZING people I felt like they actually wanted to help me (unlike the other place) very nice sales man made us feel welcomed and comfortable to be there. Thanks Peter Frankie, and the 2 other guys that were there. I am now recommending them to my brother who is also looking to buy a car . Thanks Guys keep up the good work and many blessings to you all!! 😃 👍
I just got a Buick Encore at this dealership and I can only say great things about the place and the people working there. Marcelo Nunez was my sales consultant and it was truly a pleasure to deal with him: professional, kind and respectful! Marcelo made sure I got the deal I wanted. I am happy to be a customer of this dealership and I look forward to dealing with them when it comes to maintenance or getting a new lease again!