Name: Nordstrom Rack The Shops At Town and Country
Address: 2073 E Camelback Rd, Phoenix, AZ 85016, USA, US
Telephone: +1 602-345-6880

Nordstrom Rack The Shops At Town and Country is a clothing store, located at 2073 E Camelback Rd, Phoenix, AZ 85016, USA. They can be contacted via phone at +1 602-345-6880, visit their website shop.nordstrom.com for more detailed information.

Location :

2073 E Camelback Rd, Phoenix, AZ 85016, USA

Contacts :

Added by Jopie, at 03 June 2016

Monday 10:00 AM – 9:00 PM
Tuesday 10:00 AM – 9:00 PM
Wednesday 10:00 AM – 9:00 PM
Thursday 10:00 AM – 9:00 PM
Friday 10:00 AM – 9:00 PM
Saturday 10:00 AM – 9:00 PM
Sunday 11:00 AM – 7:00 PM

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Anonymous

16 October 2017

Went through their express checkout, the credit card machine locked up. Three staff tried to get the handheld machine functioning and could not. They assured us that the charge would not go through and told us it might show a temporary hold but would be released before fully charged. They used a second handheld to run the charge. They said if there were any problems to just call but assured us it would be fine. Both charges fully cleared the bank. When I called the store, they wanted me to come in to show them my bank statement and my receipt. When I asked if there was anything they could do via phone, he looked up our credit card number and assured me I was only charged once and there was nothing to be done. I now have to dispute the charge with my bank. I will not be shopping at Nordstrom Rack Phx/Arcadia again.
Anonymous

12 October 2017

Went through their express checkout, the credit card machine locked up. Three staff tried to get the handheld machine functioning and could not. They assured us that the charge would not go through and told us it might show a temporary hold but would be released before fully charged. They used a second handheld to run the charge. They said if there were any problems to just call but assured us it would be fine. Both charges fully cleared the bank. When I called the store, they wanted me to come in to show them my bank statement and my receipt. When I asked if there was anything they could do via phone, he looked up our credit card number and assured me I was only charged once and there was nothing to be done. I now have to disput the charge with my bank. I will not be shopping at Nordstrom Rack Phx/Arcadia again.
Anonymous

27 September 2017

Prices on products are either really good or confusingly high compared to Target or other big box shops. Took one star off because the associates at the fitting room lacked the ability to watch their language with customers around.
Anonymous

09 September 2017

The worst customer service with alterations. The alteration guy Lee was finding every possible way to get out of the job. The manager (female) supported him and refused to understand my situation. She just kept repeating the same exact thing over and over again. The item was an online order and was sent to me damaged with a rip by the collar. This was supposed to be a gift and I needed it asap. They did absolutely nothing to take the opportunity to fix their own wrong doing for sending me a damaged item in the first place. Disappointed in you Nordstrom Rack.
Anonymous

22 June 2017

I love going into this store because it has a great variety of clothes, shoes and accessories. The store is always clean and organized and the employees are really helpful.
Anonymous

19 June 2017

Great place to shop & good prices. i really like this place and continue to shop here. one of the managers, jamie, is why i gave this place 3 stars. i needed to return something and i had the receipt. it was past the 90 days on the receipt and she said she WOULD allow me to return it still. after 5 minutes of pushing buttons on the register, she changed her mind and told me she can NOT accept the return anymore. the district manager ended up approving my return.
Anonymous

01 April 2017

Wide range of categories, brand items, easy to find what your looking for
Anonymous

29 March 2017

Love the rack for modern styles at resonable prices
Anonymous

05 March 2017

Great shoe selection! Clothing selection is good as well and so are the accessories.
Anonymous

31 December 2016

Found a great dress for a great price. The store is clean but not easily marked.
Anonymous

10 June 2016

Horrendous store! Just goes to show you that just because a store is in a nice neighborhood does not equate that it will be a good shopping experience. Who could ever justify paying these prices for clothing that is not higher quality? You would have to have a suspension of belief in order to pay those prices. The employee's are horrible at customer service but what is really shocking is that the management at this location is ridiculous! Some of their items have obvious signs of being worn yet have a $60+ price tag, talk about scamming the consumer. You can get better quality items elsewhere, avoid this horrible store, bad customer service, prices, appeal.