Disappointed with the cashiers ringing customers out. They looked like they did not want to be there at all and i had some returns to process, and the girl returning my items actually made me feel my returns was the biggest inconvenience in the whole world and kept making sly but rude side comments the whole time regarding how "this is crazy" and "oh my god". I understand they were busy but its my right as a customer to be able to return items from online that is the return policy and i did have everything organized. I returned maybe 11 items also. I drove two hours all the way to columbus because i love the legacy and crocker park nordstrom rack, but i will never visit this one again. That being said, there was a manager or assistant manager with a pixie cut and she was so sweet and when i got in the line again for my purchase my other cashier was so sweet, which is why i gave 2 stars. Two were deducted because i got rude treatment from 2 employees, i added 2 because 2 employees stood out to me and were really nice, and i deducted one more because i honestly didnt think the selection at columbus beat the legacy or crocker park selection in any way.
I worked here for a year. All of the managers are extreamly racist and bigoted. The managers tell racial slurs at the retail workers the entire environment is disgusting. I've let everyone I know how disgusting this store is. Worst experience I've ever had in my life.
Shop shop shop. I love the rack. The down town Chi town locale had a more diverse selection. However this store still delivers Champaign tastes on a high life budget
I went here for the first time on Sunday, and there are amazing deals on everything. I just wished there was a tall section for jeans and pants
Great selection in clothes and shoes but it would be nice if employees were not so rude and followed me around the whole time. I was planning to buy a suit there but decided otherwise because employees were racially profiling me. It's 2017. Time to grow up. I won't be shopping here anymore.
Store has some good clothes but the people that work there are so RUDE! Dont even feel like coming back because of the people that take care of me when I have to pay are real jerks!
Love Nordo Rack! Nice selection of plus-sized clothes.
Good discounts on some items but you will have to look for them. Some items are not actual items from the Nordstrom stores that didn't sell.
Very clean higher end shopping experience for a discount store. Normally there are good options for what you want not just the leftovers no one wants. I always find shoes i like there for sometimes a really good price! Practically always a long line on the weekends with all registers going.
I was excited about this store, when I went to exchange my online purchases. When I got to the counter I told the guy that I wanted to exchange my purchases. He promptly added the money back to the card that wasn't in my possession. I told him that I wanted to exchange and he said that I could only get a gift card since my original purchase was online. I told him that that was what I wanted because I was going to give the money back to them anyway. He couldn't fix his mistake and when he called his manager, after taking my returned items, she told me that the only return that they offered was to the original form of payment. I had called the store the day before and confirmed that I could get an in- store credit, but what store would have that rule, anyway. Waited forever for the problem to be resolved. Was not happy with the service and won't be shopping at that location again.