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About

Nordstrom Montgomery Mall is a clothing store, located at 7111 Democracy Blvd, Bethesda, MD 20817, USA. They can be contacted via phone at +1 301-365-4111, visit their website shop.nordstrom.com for more detailed information.

Location :
7111 Democracy Blvd, Bethesda, MD 20817, USA
Added by Jopie, at 03 December 2016

Opening Hours

  • Monday 10:00 AM – 9:30 PM
  • Tuesday 10:00 AM – 9:30 PM
  • Wednesday 10:00 AM – 9:30 PM
  • Thursday 10:00 AM – 9:30 PM
  • Friday 10:00 AM – 9:30 PM
  • Saturday 10:00 AM – 9:30 PM
  • Sunday 11:00 AM – 7:00 PM

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13 Reviews

  • Charlette Springs
    04 December 2017

    Great customer service, they actually have AA cups if you're looking for them.

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  • Robert Rye
    19 November 2017

    I brought a suit to be tailored for a future job interview I had. Throughout the whole experience, the staff was unfriendly. I felt like I was inconveniencing them any time I sought them out. When I finally was helped on my initial visit, I was told because I didn't purchase the suit from Nordstrom, there was a 50% upcharge on my alterations( which the staff was very upfront about and I was fine with). They took my measurements and told me to come back the following Saturday after 12pm to pick up my suit. Fastforward to that following Saturday at 130pm, staff told me "They were just starting on my suit alterations now, and they would be done in about 2 hours". Like I said, the staff seemed irritated that I was seeking their assistance. If you are looking for a punctual and reasonably priced tailor, I would definitely not recommend Nordstrom. The cost of alterations (even without the upcharge) compared to the customer service and timeliness received is not worth the price or time. In the future, I will definitely be going to a small, locally owned tailor where I will get reasonable customer service and who will actually have the suit done when they say they will ( probably going to save $$$ too)

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  • Faisal Lodhi
    29 October 2017

    Nice mall, needs more things for kids and a bigger play area. Has v nice stores w quality items.

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  • Cris Cris
    07 October 2017

    I love it Roseanne of the cosmetics counter was awesome and she so ROCKS

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  • Latoya Jackson
    08 September 2017

    It wasn't a good visit!!! I wasn't greeted or asked if i needed any assistance while I browsed even sat down for a while. I was excited about my bonus from work therefore I ordered on line

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  • Jamie Tang Chang
    08 September 2017

    Good food but usually pretty slow service even when it doesn't seem that busy. Food is consistent. I love the nicoise salad. Reasonable prices, usually staff is friendly. We come bank for the salad.

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  • Daisy Espinoza
    03 September 2017

    Terrible customer service. Waited and watched an assistant manager juggle a customer on the phone and me while two employees bullshitted around. RIGHT NEXT TO US. She even asked one of them to tend to me and the ignored her. Smh. Got a gift card- will do my shopping either online or somewhere else

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  • Nicalena Neary
    03 August 2017

    Mall is spacious and bright. Lots of nice stores including Nordstrom's. Good place to eat.

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  • Martin Del Valle
    22 March 2017

    Nordstrom has the best shoe shine, best days to go there is Wednesday, Thursday, Saturday and Sunday, from 10am to 7pm, they have a great shoe shine person, and he welcomes drop offs !

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  • Amber Palmer-Halmag6
    14 March 2017

    Always outstanding customer service and high quality clothes. I especially appreciate Emma in the ladies department.

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  • Sam R
    22 December 2016

    I love this Nordstrom storecustomer service is courteous and usually on point, the store is clean, has a good variety of items, and easy to navigate around. Sometimes, it is a little bit of a challenge to find someone to help out in departments like beauty/cosmetics/accessories and juniors shoes. You can never go wrong at Nordstrom because no matter your concern, they have the quality professionalism to address it and learn about what they can do to make your next shopping experience better.

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  • Clive L
    13 December 2016

    Wowed by their service last time I went and thus come here to give them the credits they deserve.

    My wife took 7 boxes of stuff she ordered online back there for returned. Received attention immediately, got helped moving the boxes, staff she got help from was so patient and careful in going thru all the steps, asked in detailed what she wanted to do (as she was trying to reorder and change sizes and stuff), and then proceed carefully, also explained some of the things to pay attention to, like some defects make still happen because of the amount of things they have in the inventory and its understandable how hard it is to keep track especially during high seasons. But overall just here to comment about their excellent service they have been trying to demonstrate and it's felt!

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  • Jjayguy23
    10 December 2016

    I have been harassed for my sexual orientation by employees at this store. As I recall, they were two black girls. But, you get 2 stars for the barista at the café. He is white and bald. I don't know his name. He made whip cream for me near closing, when most would just tell me they were out.

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