I had stupidly swerved at an animal crossing the road, late at night, and ended up hitting a median. My tire blew out Nextow's T.J. arrived initially. He put in a lot of effort trying to get my stubborn spare from under my vehicle, but the safety locks werent being agreeable. All of a sudden, two more guys from Nextow showed up..Logan and another gentleman who's name I didn't catchthey worked for 45 minutes to get my second safety lock to open up. I would have totally been frustrated with the situation if I was them, but they never once made me feel like this was a waste of their time. I truly appreciated their team effort in making sure I was able to get home safely. To the three of you thank you sooo much! Nextow is lucky to have these three gentlemen as a part of their team. As much as I never want to have to use towing/roadside assistance services ever again, I know Nextow will be my go-to choice.
Charged 350 for towing because of a state contract they can charge whatever they like.
fast service for tow calls
If I could give this 0 stars, I would. I have never had worse service in my life. Every time I called to check on my car they were so rude and then lied to me about the price to hold my car there. Worse of all, personal items were stolen out of my car while being held at their company.
Great price. Great Guys. Steve ROCKS
Today, while traveling from PA back to NC, our alternator went out on our truck just 9 miles inside of MD. After contacting AAA, Jared with NexTow arrived. He was extremely professional, friendly and polite and went above and beyond to remedy our dilemma. I would highly recommend this towing company and Jared, THANK YOU for a job well done.
First off. If i could rate this with zero stars i would. My rear end went out in my truck so they replaced it for me. Instead of a new rear end,they gave me a pick and pull from a junk yard. All rusted up. 4x4 does not ingage and the rear end shakes all over the place.. Then he tells me it should be ok to drive. What a joke. So he took a look and told me the axles were bent and he didnt have another rear end to give me. So now i have to pay someone else to fix it right. And p.s. While my truck was there someone broke my door handle off and stole my wiper blades off the front and back window. Crapy service. Over promise and under delivering customers. Dont bring ur car to that place
I have used AAA for some time. Usually Blue and Gray responds. Most of the time they are alright, but none of them were as wonderful as this gentleman from NexTow. By the time all was finished I was smiling and gave him a huge hug. Then I called his boss to let them know I wad delighted with how Robert handled my dilemma. The driver was courteous, patient, and went over and above what was required. Kudos to Robert at NexTow!!!