Very good service. Very nice and informative sales team, they can tell you everything you need to know about what you are looking for. The inventory is great and so are the prices!
The Service and Repair side is outstanding. I had a generator (Northstar) go bad and these guys did a great job fixing it. 10 out of 10! Great customer service.
Walked in just to look around, Tristan came over to answer some questions, my wife saw some new cruisers and loved the color said why not get it? I asked to see preowned since again had no intention of buying. Tristan took a LOT of time listening to me and my wife going back and forth and at times just shooting the sh.., Not once did a manger come to "help make a sale" not once did I feel any pressure, not once did Tristan steer me to a bike, ISN'T THIS HOW YOU WANT TO BUY A BIKE? make your own decision? Every pre owned was prepped, detailed, and ready to go. Bought a beautiful one and feel I made the deal of the century, everyone was friendly, helpful, and very nice. Buying a bike GO TO NAULTS!
I've always been pleased with the service received when having maintenance work done, always done in a timely manner or when I stop by to make a purchase ,staff there are always very helpful & pleasant. They always come highly recommended. Russ
I've purchased three motorcycles from Nault's and my experience has always been excellent. Cliff Augst in sales listens carefully and consistently gives great advice. I also use their service department for all my maintenance and repairs even though there are many places closer to my home. My only complaint is that they don't carry Yamaha so I may need to go elsewhere for my next bike.
I CALL to make sure THEY HAVE Kawasaki full synthetic oil and motul chain spray. . THE ANSWER WAS YES, WE DO HAVE !!! we ride extra miles as we are on a world tour. We arrive and THE DID NOT HAVE THE KAWASAKI OIL AND THE MOTUL SPRAY. THAT IS NOT THE WAY TO TREAT COSTUMER you looser
I just picked up a CRF50 for my son, and it was hassle free as usual. I have been going there for 16 years now, and a lot of the same knowledgeable, freindly staff is still there. Have no reason to go anywhere else.
I am becoming a motorcyclist at age 63having taken a safety course and enjoying that it was time to select a motorcycle. ROB at Nault's in Windham, NH understood my situationI decided that a Honda CTX DCT which has automatic transmission was the way to go for me to get out and practice my new riding skills without being hampered with potential issues shifting and clutching. ROB had the cycle for meHe took time with me so I could spend time checking out the bike. Rob made sure that I fit the bike with my feet firmly planted on the ground. There was NO PRESSURE to take the bike from the dealership until I had my gear and plan. Check out Nault's and be sure to ask for Rob. There is a great selection of bikes and riding gear.
I have been buying motorcycles here since 1997. Always a good deal. Ask for Cliff in sales.
In the Parts dept, see Glenn. Most parts are in stock and special orders come in quickly.
It's no problem getting an appointment for service. State inspection needs no appointment. They give a cost estimate for specific repairs/maintenance.
The staff is great! From sales to finance and the mechanics, they're all helpful. I never like salesmen when I go into a place looking to buy but they did it right and it was a smooth transaction.
Purchased expensive generator 6 years ago to support my local business, and to have them service it. Now they say they won't service it due to a "business decision" they made on this product. Left me out to dry. Nice. Now I'll make my own "business decision". I'll no longer be a customer.
George, Mike and the rest of the team at Naults are great! My wife and I made a purchase of 2 brand new Arctic Cat ATVs in August, and a couple months later, when we decided we wanted a UTV, George figured out the best way to trade in one ATV and purchase our new Wildcat! We'll be back for all our parts and accessories too!
Very impressed with the staff at Naults in Windham. Their knowledge of the product combined with knowing what you need and want made the experience even better. I was prepared to settle on a bike that wouldn't have worked for me in the long run, and they weren't event comfortable selling it because they knew it too. Not there to make a sale, they want to make sure that what you buy is truly right for you. Thanks again guys
Customer satisfaction is a rare commodity it seems. People are more prone to complain about an experience, even if it wasn't that bad. I'm the opposite. When service and my satisfaction with it more than meet expectations, I tell the company in person and in a review. Nault's Windham Motorcycles has been helping me with my motorcycle decisions for many years. Retired now, but new 5+ years to motorcycles, I had many questions after buying years ago an Insta Trike to put on a '96 Goldwing, in that order, from two private parties, at 1/3 the cost of a brand new trike. When I thought I would move on to other biking experiences, this dealership inspected and evaluated my bike, in writing, for a trade or outright purchase. That was reassuring to me. They spent time showing me options as my riding interests grew. Ultimately, I have as yet not made a purchase from them of another ride, simply because I grew to like the '96 very much. My wife became a fan as well. So, after 4 years with the '96, it was time to do necessary preventive maintenance for the long haul. In 2015, I had them replace the front tire and rebuild the struts, and check out cooling and brake systems. In 2016, I asked them to replace the rear tire, replace two timing belts due to years in service, and to replace the windshield. These improvements would make an old bike new. Estimates were provided in all cases, my ride was picked up at my door, service was scheduled, parts were ordered, prices confirmed, and 9 days later the bike was delivered back to me. I have spent serious dollars with them in service, and feel my interests and this bike were well served. If something wasn't quite right, they re-checked, re-serviced, even drove out to help me on the road one time. How can you beat that? There is a cost for good service; Nault's Windham has provided me great service, for the same price. Very satisfied.