Andrew showed up on time, was very pleasant and professional worked very hard outside for hours to repair a broken underground pipe on a cold rainy muddy day. I would highly recommend them.
Work and service 10 stars. Tech was great and my issue was quickly resolved. HOWEVER!!! Mr. Rooters "up front pricing but of a joke. -5 stars for that lie. I call for a quote on a standard drain cleanout. Im told that they dont have that information only the tech has that. The service call is $60. Soooo that means it costs $60 just to get a price quote Absolute Joke!!!
They came out twice. They don't charge a fee to come look at the issues. Once they found the root of the problem they tell you how much it is and exactly whats wrong. Then they give you the option to go ahead to get the service completed that day or later when your able to afford it. They also take card at time of payment. :)
Zack cleaned out my sister's port on the outside of her house because it had tree roots and it was making her toilet flood in her bathroom. Zack is very professional, courteous, all around very nice young man! He also took care of our plumbing issues at our house and he was the same way. He deserves a recognition or raise!
Had a clog in the main and I was very lucky to have the most professional and knowledgeable young man to come into my home and fix my problem. Andrew knew exactly what to do and did it well. He did a fantastic job cleaning up after himself and it is like he wasn’t even there. Job well done. 5 stars all day long for him and the service he provided.