About
Location :
Added by Jopie, at 26 March 2015
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
12 Reviews
-
04 May 2021
We are just in the beginnings of the fabrication process, so we do not know
how things will turn out. Will update when we see our products installed. Office help were very good so far. Thank you.
Best Regards,
Aresponse / report this review -
07 April 2021
Quick, efficient, affordable. The staff were very nice also.
response / report this review -
03 December 2020
Awesome service from start to finish! I am from the area and know how hard it is to have a company show up. This company did! The ladies in the office were great and courteous, the salesman was knowledgeable and gave me options, and the techs were spot on professional. I recommend them above any other in the area! Thanks for the great service Go Glass! You’ve earned a lifetime customer!
response / report this review -
30 November 2020
Last year they installed a new window in my room. About a year later, the piece that holds up the window stopped working so I called them. A guy was immediately sent the next day. He told me that the piece had slipped and he needed a certain part and only a certain guy could do the job. That guy was supposed to call me to schedule an appointment. But he didn't call so I called them. That guy apparently had wisdom teeth surgery and was out until Monday but he'd definitely call me then. By Wednesday I called and left a message to find out why he hadn't called. Today I hear back only to find that that couldn't be bothered to call me but not only that, they don't have the part and now, without anyone else coming to look at my window, they've decided it's not the window that's faulty, it's the exterior of the window, which isn't on them.
I then called back again and the woman who answered decided my being their customer was worth the effort so two guys came in and did fix the window. They then showed me what was wrong and what I needed to do when it breaks. While I'm happy with the result, that was a lot of effort.response / report this review -
17 November 2020
No communication and miscommunication. Was told a schedule and no one showed during that 2 hour window and I had to constantly call to find out where someone was. Didn't even show me on the schedule then all the sudden after I called 3 separate times I had an appointment reminder saying I was scheduled for the following day. It seemed a little too convenient given the timing of the reminder considering I wrote the appointment down on my calendar as I was on the phone with the person that gave me that day. I was then told they would send a tech out at a designated time and someone would call. Half hour past the time and no one still showed or called. Meanwhile, homeowner and contractor(myself) waited around wasting our time when I had several other places to be instead I made 2 trips to a job I wasn't even working at that day. After being on hold back and forth 4 different times, I complained to the manager and asked for the techs number, she refused and said she couldn't give it out, but yet they were going to call me on their way in which their number would have showed up anyway!? It made no sense and I'm not playing the back and forth games. I've used go glass numerous times in my 20 years of business, from mirrors to shower glass and doors to window replacements. This situation alone has my business going else where. The problem is when businesses start doing good and getting bigger they don't care about losing business they already had. My time was wasted, unpaid for and cost me money in time and scheduling without a care in the world. It was an oh well, thank you and off the phone they went. Well thank YOU, you've lost a business's business!
response / report this review -
14 September 2017
I had cracks in my windows at home due to a recent storm. On one call, they not only repaired the window with a new glass but also gave me suggestions for my bath enclosures, and door replacements. I am thankful to them in every way!!
response / report this review -
29 August 2017
Stopped in today to see if they could squeeze me it. My rear view mirror came off Not only did they fix it quickly but were extremely accommodating Will be back for all my glass needs and will recommend you all to everyone!! Thank you!
response / report this review -
27 June 2016
Excellent glass installers very quick, clean and pleasant. You guys always do a wonderful job. Thanks.
response / report this review -
21 June 2016
Very pleased.Installers Chris and Greg did a lot of problem-solving to get the window in! Great did excellent job very professional.
response / report this review -
11 April 2016
Just had my shower doors installed on Wednesday, March 30th. The gentlemen did a fantastic job. I opted to not use the builder supplied shower doors as I wanted a more upscale look, and these doors look great. I received excellent service from your team, from the scheduling, measuring, and installation. Will enjoy them for many years.
response / report this review -
29 March 2016
I had a car windshield replaced here. When I called for a quote and made the appointment the woman on the phone was very friendly and accommodating. They were there at 8 am when I dropped the car and was called to pick it up in a reasonable amount of time. I would highly recommend this Lewes location to anyone.
response / report this review -
02 April 2015
These guys are great, second time using them. They were over $100 less then the one advertised on TV and also no extra fees that could pop up with the other guys, So I decided to get the lifetime replacement for a few extra bucks more of which I never buy those types of protection plans. Also got to buy local which was nice. Mike M.
response / report this review
