Name: Quality Inn & Suites Charleston
Address: 1010 Washington St E, Charleston, WV 25301, USA, US
Telephone: +1 304-345-9779

Quality Inn & Suites Charleston is a lodging, located at 1010 Washington St E, Charleston, WV 25301, USA. They can be contacted via phone at +1 304-345-9779, visit their website www.choicehotels.com for more detailed information.

Location :

1010 Washington St E, Charleston, WV 25301, USA

Contacts :

Added by Jopie, at 19 October 2015

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Add email
Add business description
Add Social Media
Add Products and Services

Eric Piech

15 December 2017

Great friendly staff! The building is a but older and shows some wear. Very clean otherwise.
Jennifer Rollins

14 December 2017

Love the newer look. Clean rooms great staff. Enjoy my stays here more and more. Also added breakfast to make it even better!
Timothy Stewart

13 December 2017

This is my go-to hotel every time I visit Charleston West Virginia. Very nice, clean and convenient. Stayed there in November and December of 2016, then again in April, May, September and coming up again at the end of December all in 2017, then first night in January of 2018. Absolutely love it there.
Tiffany J

15 November 2017

The location of this hotel is perfect for getting anywhere downtown quickly. The interior could use an update, but was clean and free of odors. There was no complimentary breakfast, only coffee (big disappointment). They allow pets, which is nice. They are currently undergoing a transition, so that's why some things were just not right. The staff was the best part of my stay here. The friendliest and helpful bunch I've ever met!
Kasey Nunley

10 November 2017

The quality of stay wasn't worth the price. No clear sign of the hotel was available at night time. The parking lot and lobby is sketchy. The room was a small improvement but one bed didn't even have a comforter. Only a sheet was on the bed. Room service nor the front desk brought us one. The toilet we thought was gonna break. Will not be returning.
Christina Ott

25 September 2017

Me and my husband stayed here for the Alan Jackson concert we smelled weed in the elevator the tv only picked up local channels, no shampoo in the bathroom toilet didn't flush right and teenagers running in the hallway half the night and we had to go to another floor to get ice ! Would never stay here again , we didn't even feel safe .But I will say the staff was friendly !
Martec Washington

16 September 2017

Where to be a cheap motel is actually quite nice better than some of the hundred dollar hotels in town the staff goes above and beyond for everyone and it's actually clean
Dmitry Smalyuk

04 September 2017

Good hotel, very close to Historic Downtown, nice and clean, the staff is helpful and attentive. Pool is working. No microwave in the room, but there's one in the lobby that you can use.
Jordan Apodaca

03 August 2017

Don't be deceived, this is a Motel 6, and a bad one at that. No breakfast, awful WiFi, our fridge didn't work, couldn't access the pool, and pretty dirty.
Kelli Hively-Jett

24 July 2017

Large room. They are doing renovations. No microwave or coffee in rooms. Remote does not change tv channels properly
Jesse Morgan

31 May 2016

Hotel was acceptable. Close to Pizza and Pints restaurant. Quiet. The stairs on one side are fire escape only and we had to backtrack to the second floor.
Jesse Merrill

08 May 2016

A fresh coat of paint on an old run down place. Stains on the walls, difficult to flush the toilet, broken curtain rod. The free breakfast is middling at best, with terrible coffee. The bed was clean and comfortable. The staff was friendly. Spent $80 for a night here, would hate to see the more inexpensive places.
Jonathan Pittman

25 March 2016

Not very often am I compelled to write a review.. However the poor attitude, and general rudeness I experienced at this facility has motivated me to do so. While attempting to check in at about 7:45a.m. ,after working a midnight shift,I discussed arrangements that I had made the day prior by telephone(I had arranged a rate for 5 nights with early check in). At this point front desk staff stated " We can't give those rates, and I don't even know if we have any room available for check in" At this point I explained that I had called again at 4a.m. to verify that there were vacant rooms and that previous arrangements were still set. The manager was then contacted and she came out and very rudely stated that they would not honor the rates previously arranged and that staff that I previously spoke to were not authorized to approve the rate. When I prompted a conversation about a resolution she quoted me a rate nearly 33% higher than previously arranged. Needless to say I did not take her offer. I've stayed at this hotel several times with positive experiences,however I am quite disappointed with Best Western for this poor performance and rude interactions with customers.
Herbert Weinblatt

08 March 2016

A poorly trained new employee had inadvertently deleted all reservations for the night -- slightly complicating the check-in process. Since the elevator was being rebuilt, they were trying to put everyone on the second floor. The first room that I was given was already occupied. I required help to turn on the lights in the second room -- the bed lamp (which is supposed to go on when one throw the switch at the door) had been unplugged and I apparently didn't try hard enough to turn the second lamp on. The clock was set for some time in the middle of the night. (I presume because it may have been unplugged along with the lamp.) Aside from the (adequate) free breakfast, there is no food available, even from a vending machine. And hard-to-vacuum areas appeared not to have been vacuumed in several months.
Molly Daniel

26 October 2015

Do not stay here. Very sketchy area, hardly any parking and dimly lit lot. Traveling with a dog and my teenage son so I booked 2 double beds. Upon checking in, they let me know I was moved to 1 king bed since nothing else was available on the pet floor. Breakfast is awful. Huge drink fridge on the 1st floor but only had 2 rows filled. Beds are horrible. This place is disgusting. We were afraid to leave our room at night. Avoid at all costs.