I recently bought a 2018 Toyota Highlander from Mossy Toyota. Harley was the sales person who worked with me on the purchase. He was very helpful and even delivered my new vehicle to my residence. Finance & Insurance process was also very smooth since I had secured my financing before hand. I did quite a bit of homework in talking with other dealerships and getting online quotes. I knew the numbers and so, I was in and out of Mossy in a couple of hours with my new vehicle.
Great experience! Gio, my salesman was very patient, helpful, pleasant and transparent. Best car buying negotiation experience I’ve ever had. Also shout out to Chris, the sales manager who did my paperwork. He explained everything clearly and quickly and I was out the door with my new car in no time. Would definitely come here again if I want to buy another Toyota!
Today Jose Ponce gave me exceptional customer service. I was a bit confused on how to lease/ trade in a car. I had several questions. Jose was very patient with me and yet answered all my questions in a professional matter. Jose was also able to show me all the new details on the new Camry, overall honest about other cars I had in mind. My experience with Jose was just WOW!!! You’ll be seeing me soon when I come get the Camry. Thank you.
I like this place a lot. Everyone is really helpful and their customer service is really good. I been around looking for a good dealership, clean and with some good varieties in cars, and this place is the best.. Thank you Jose P for your attention. I would definitely come back
Great dealership with friendly and knowledgeable employees. Test drove the new 2018 Camry and was convinced it’s a must have! Sales guy Jose Ponce was extremely helpful and made sure I was aware of all the great features the Camry has to offer. After taking it out for the test drive, I was convinced I wanted it. Overall great experience and would definitely recommend this dealership and their amazing staff.
Had a good time speaking with James C, wasn't planning on buying a new Tacoma until New year's. He was knowledgeable and friendly, did not try to sell me the truck just let me explore my options that were presented. I bought a 2017 TRD SPORT TACO 4X4 and am confident I got a great deal. Definitely going to buy from James again in the future.
What I liked about James, he's not a car salesman. He's your friend helping you get what you want and making sure you can afford it and won't have any regrets later. Highly recommend mossy Toyota if your looking for a good deal.
I recently leased a 2017 Toyota Corolla from Mossy Toyota with Uriel Olmos as my sales associate. I was so grateful to have encountered him on my journey of getting a new car. I found him to be helpful, honest, and knowledgeable. He didn't pressure me into anything & was clear and transparent as to what vehicles would make more sense to lease versus purchasing. He worked with me to make my monthly payment affordable & my down payment reasonable. I would certainly recommend Mossy Toyota to friends & family and Uriel as a sales associate specifically. I plan on making all further car purchases through him directly! From start to finish, an incredibly positive experience.
What a wonderful experience! I was working with salesman Terrence Kay and he was such a gentleman. I'm always worried about going to car dealerships as a woman for fear of being taken advantage of. Terrence was so kind and so patient and answered all of my questions. I would highly recommend asking for him for the best car buying experience! Thank you Terrence!
Best Regards,
Jessica Arnold
Walking into Mossy Toyota I wasn't sure what I was looking for yet. I was greeted by a man with a great attitude and a willingness to answer any and all of my questions, Terrence Kay. He was informative and professional. He showed me a series of cars that he thought I would be interested without being too pushy which can be hard to come by at dealerships. Though I didn't walk out with a car, I left with a couple options in mind thanks to a great salesman. Once I decide what I wan,t I'm coming back to see Terrence knowing that he will take care of my needs with confidence and professionalism. Thank you for the help!!!
If you are looking for a quick, thorough and fair experience, Alan and Uriel are your guys. We had no intention of purchasing a car when we stopped in, but they were fair with their deal and knew we couldn't pass it up. Alan and Uriel worked as a team to find a truck that fit our criteria and price range. Once we agreed on a deal, Cyrus took great care of us in finance. He was able to get us Gap and the Alarm system for at a minimal cost. From beginning to end, this has been our best and easiest car buying experience to date. We have a ton of choices when it comes to purchasing a vehicle and we chose this dealership, 1 hour away from home, for their quick and thorough service!!!!
I have had nothing but great experiences since purchasing my Highlander here! Demetrio the sales guy was awesome he knew what I wanted and I walked out of there with nothing less👍🏼☺️ I get my car serviced here all the time as well. People have this mindset that getting your cars maintanence at a dealership is expensive, it's not it will cost you more in the long run if you go elsewhere and it's not done right. They have a great complimentary shuttle that will drive you within a 10 mile radius. And the waiting area is very modern TVs and charger docks. Coffee and water, popcorn.Bryan in the service department is always very helpful! He listens to your concerns and always gets you in right away Very professional! Thanks guys!
I have never had a reason review anything.
I am not a fan of car dealerships. I don't like car salesmen and avoid the whole process at all costs. I was in a car accident and had no other option but to buy a vehicle. It was a terrible day made better by everyone at Mossy Toyota who helped me out. The team there, led by Val Andrada in Finance, spent a lot of time with me going over my options, showing me cars, and finding me the right loan. I didn't feel pressured or coerced, was treated with respect, and found a great car.
I am so grateful to Val - she went out of her way and made it a positive experience.
Had a great experience purchasing a car here. Third car purchased from this dealership and all of them were quick and easy. Val Andrada, Finance Director, helped us with our financing needs. She got us a great deal and was a pleasure to work with. She listened to all of our wants and price point and delivered above our expectations. We were in and out in a short amount of time with exactly what we wanted. We will always buy our cars from her.
It's tough to find a straight forward person in this world let alone the car business but Val is OUT OF THIS WORLD
I took my truck into the dealer for a simple oil change. The worker Shad was helping me out. He found my oil pan needed replacing and the technicians were nice enough to show me the problem. When he checked the pricing it was going to be around $900.00. I could see that even he was shocked about the pricing. One of the other workers said to grab the manager to talk to me and possibly lower the price. I was about to leave but that was a nice gesture, however, apparently i wasn't important enough for the manager to even say a word to me. I took my business elsewhere and got the same service for $600 and that dealer even threw in a free oil change. The techs and Shad were awesome and I could tell they cared, unfortunately, their boss didn't care as much as they did. I will never go back to this location in the future.
This place goes above and beyond to help. After I bought my car they called me a few weeks later to resign my contract for less than original price! Also gave me a free tank of gas. Low pressure environment that wants to make long term hospitality relations. Thanks all!