Name: Moosejaw
Address: 1901 N Clybourn Ave, Chicago, IL 60614, USA, US
Telephone: +1 773-529-1111

Moosejaw is a clothing store, located at 1901 N Clybourn Ave, Chicago, IL 60614, USA. They can be contacted via phone at +1 773-529-1111, visit their website www.moosejaw.com for more detailed information.

Location :

1901 N Clybourn Ave, Chicago, IL 60614, USA

Contacts :

Added by Jopie, at 20 October 2015

Monday 10:00 AM – 10:00 PM
Tuesday 10:00 AM – 10:00 PM
Wednesday 10:00 AM – 10:00 PM
Thursday 10:00 AM – 10:00 PM
Friday 10:00 AM – 10:00 PM
Saturday 10:00 AM – 10:00 PM
Sunday 9:00 AM – 5:00 PM

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Matt Moy

16 December 2017

Great customer service. Knowledgeable. Good events.
Marc Cover

09 December 2017

Not a huge selection but good customer service and the only shop to sell Arcteryx
Austin L. Wright

26 November 2017

UPDATE, 11/2017: my absolute favorite store in Chicago now. I still by at least once a month to pick up an odd item here and there. Always helpful service and great deals. The Black Friday 2017 promo was excellent (Nalgenes and Gift Cards). I hope they keep that one for 2018!

Bought a couple Yeti products here and will definitely return. The staff are helpful and they have a surprisingly wide selection of Arc'teryx.
Shel Rysner

12 November 2017

Great company and service that is jaw (moose) dropping!
Love 'em!!
Chris Bench

23 October 2017

Great resource. Knowledgeable staff. A tad pricey.
Austin L. Wright

16 June 2017

Bought a couple Yeti products here and will definitely return. The staff are helpful and they have a surprisingly wide selection of Arc'teryx.
Charles Stahmer

08 June 2017

Awesome selection, helpful and friendly staff. Great shop for all your outdoor needs
Lauren Kirk

31 May 2017

Awesome staff, new shop looks great
Ian McGhee

05 January 2017

Had a pleasant experience when we visited. Wide selection of sale items, entertaining staff, and all of them were knowledgeable. The store itself was about as fun as you can find in this area.
Jason M

11 December 2016

A bit pricey, but they have a great selection of shoes, clothing, and other items for folks who like to spend a lot of time outdoors.
First Last

06 December 2016

They have a good selection of outdoor gear. Helpful staff.
Jerry Fountain

12 April 2016

I went to the Chicago store over the weekend to look at backpacking packs. I had one in mind but wanted to get sized and compare with other models. After look around for 10 minutes in the area (it's not a big store) I went to the front desk to ask for help sizing a pack (no one approached me earlier despite the store having more employees gabbing than customers. One guy came over, asked what I was looking for and firmly stated "oh, I have that one". He then proceeded to pull one down the the rack, handed it to me and then went mute. No comments on features, how to adjust that model (remember, he owned that model), or helped with sizing (the sizing measure was right next to him on the floor). After a few minutes of trying to adjust it, I asked about one with a larger belt. He just looked around and couldn't find one. He said he'd check with his manager and wandered off. Five minutes later I walked over to the counter and spoke with the manager as the guy was just standing there. He mentioned to the manager that I was looking for a larger belt and then walked away. The manager tried to look up the info on the Moosejaw retail website, couldn't find anything and suggested calling the manufacturer on Monday. Heck, I knew more about their products than they did. I continued to look around the store but again was never approached. You'd think someone expressing interest in a $300 backpack would elicit some attention for up sell on more items at least.
Do yourself a favor, if you want to look for outdoor equipment, go to REI. I did and they were a LOT more helpful (without being intrusive). Asking for sizing on a pack resulted in getting measured, choices shown, a pack prepped (with sandbags so you'd know how it would actually sit on your hips) and suggestions on how to properly adjust the myriad of straps (my how equipment has improved since my old boy scout days). Pricing is the same and they put far more customers service into it.
Brandon Yates

27 October 2015

Lemme tell you; these guys are AWESOME! I've never experienced such phenomenal customer service. Initially I went in thinking I'd browse their climbing shoes. Immediately a store rep helped me try on their selection to find the right fit. Unfortunately none of them worked, but he offered to special order some into the store so I had a larger selection to try. Within a couple days I had 3 more pairs to try & found the perfect ones! Since then, it's just been 1 good experience after another. I actually just got off the phone again over a very long, stressful situation involving a new Go Pro I purchased which was only functional for 2 days. Basically I've been dealing with GoPro on it for ~2 months. It's been so long at this point I was worried they would no longer honor the return (especially with the loss of packaging), but they were extremely flexible & helpful; honoring my full return. I truly can't recommend a company more. They do things right & place customer service as #1!