Mid-Illini Credit Union

Location :

1811 Eastland Dr, Bloomington, IL 61704, USA
Added by Jopie, at 14 March 2017

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• Robert McBeath

  08 November 2017

  I've worked with several banking institutes for personal and business banking through the years. Most have been the huge, multi-branch banks run by corporations with a rotating door of impersonal employees. Everyone knows the culture and there's a reason for the distrust.
  Mid-Illini Credit Union's motto is "Where Different is Better". And they live it. Most will encounter this culture even before they enter the lobby for the first time. Mid-Illini is committed to serving the community they are a part of. So, you'll often see the organization and employees outside of the banks walls, serving and making a difference as they reach out. When you do enter the lobby, you'll notice how various employees warmly greet you and make every effort to make you feel at home. Beyond that, in the event that you need a loan or have a business need, they are the most attentive and treat you like an honored guest.
  I know so many employees that stand out, but among them are Julie Workman for her community outreach and Robin Juhlers, who is one of the most professional loan officers I've ever had the opportunity to work with. And the owner's are the best of all, because all of the 'customers' are actually considered the member owners! I'm a huge fan and I'd suggest others looking for something 'different' to come as see the advantages of membership with MICU.

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• JoElla Kay Saines

  06 September 2017

  I've never in my life had such unprofessional dealings with a bank such as this bank. Literally I was talked down to like trash when I went to get a loan from the bank from a loan officer named Robin to the point of tears when I hung up the phone (last year). Recently (last week) they told me I had to close my credit card which has been paid on time every month in order to get an emergency loan with them (my dog ran away while I was out of town, and she was found deceased and I unexpectedly the expenses of cremating her and purchasing an urn, and going back out of town to get her dipped into my funds for bills) when the last loan I received was paid on time every month and was paid in full. I'm very sad to know that my church is affiliated with such a bank such as Mid Illini because from the way I've been talked to and the unprofessionalism I CANNOT TELL that they care about helping the community and their members. I literally got in an argument with a lady named Sue in collections about how she'd seen me before and I kept telling her she had me mixed up with someone else because I'd never seen her in my LIFE and none of my accounts---AGAIN NONE OF MY ACCOUNTS HAVE A PAST DUE HISTORY---WHY WAS I EVEN SPEAKING TO COLLECTIONS?! Then she realized she had me mixed up with someone else. The only good thing about this bank is Grace who has shown me compassion to work with me on my credit while I'm prepping to get a house, and the tellers who are sooooo sweet and funny. They are the only reason the bank is getting any type of positive review from me. I'm not for sure what it is and why every single financial dealing I've had with the bank (besides Grace) has been at such an unprofessional level. I DO NOT RECOMMEND THIS BANK TO ANYONE. I used to because of Grace, but honestly even though Grace is awesome---the bank is the biggest headache.

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• Tabitha Hayes

  21 March 2017

  Great interest rates, horrible service

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