I worked with a guy named Bill Fennel. Bill listened to me and made my wife and I feel comfortable that he knew what we were looking for. There was a good selection of cars and we test drove about three before making our final decision, at no time did I feel rushed even though there were other customers there. Bill asked good questions, then navigated me through the pricing process professionally and at my pace. I would recommend this dealership, and especially Bill.
Tyler is the only Service Advisor that I deal with. He is the epitome of professional and friendly. I can see him being a Service Manager in the near future. He does a great job setting up service appointments promptly and his communication is second to none.
Dan is a great Service Manager. He always shakes my hand when he sees me and will make sure I am completely satisfied with the work that is preformed. I recently had an issue with some work that didn't meet my expectations. He made sure the work redone to my liking. He does a great job of running his department.
Between Tyler and Dan you'll be taken care of Michigan City Chrysler Dodge Jeep Ram.
Ben was a pleasure to work with from the beginning very friendly and a delight to talk to. He did everything in his power to make a bad situation into a good one. Every step of the way he made sure we comfortable and kept the atmosphere light. Look forward to working with Ben in the future!
Burke helped me out a bunch! As well as Danny the finacial advisor. The whole staff is helpful and super friendly. They don't pressure you like the typical dealership does. If you are looking for something safe & reliable that will need to be on a budget, go on in and see the team and be on your way on the SAME day in something you won't regret
My father bought a mid-size SUV from Ben Flohr and had a stellar experience. His English (my dad's) is not so great, but Ben was patient and took the time to understand what he wanted. When he decided on the car, Ben was very knowledgeable and taught him how to use all the bells and whistles. We even went back another day for more "lessons" and Ben was more than accommodating. We never felt pressured at all! Overall, great experience and I recommend Ben to everyone I know.
I was very pleased with the communication between service desk personnel, technicians and myself. They responded immediately when I called for an update. There was an issue with the transmission which was quickly identified. Although a replacement part was not in stock, they had one delivered overnight. The part was installed the next morning and I was on my way.
This is a very cordial and receptive dealership. After a couple of glitches with ordering our part, everything worked out fine. Especially helpful were Ben, Jacob and Tyler. Thanks guys!
Having the stress of buying a vehicle can be overwhelming, but having such a great staff here made it so smooth. Wesley and Mike are great at helping with any concerns, and made sure I left happy and satisfied with my purchase! I will recommend anyone to come to this location always and look forward to doing buisness with you all in the future!!!
The dealership, specifically Blake and Danny, were wonderful to work with. Blake also assisted me in my previous purchase of a Dodge Dart, and was wonderful both times. Danny was very good to work with as well, he explained things well and assisted me in getting the papers signed properly. Thank you so very much for your wonderful assistance.
I was treated EXCELLENT at Michigan City Dodge Jeep Ram. My salesman Tarik went out of his way to make sure I got exactly what I was looking for in the price range I told him. He went out of his way to let me take a few different cars home for different days so I could really pinpoint which would be best for my family. With the help of Tarik, the manager, and the finance manager I was able to drive off the lot completely satisfied. They have invited me back as often as I would like to show me all the features of my new Pacifica since I am low Tech and it takes me awhile to learn😉
Just bought a Jeep. Chris and Ricky were great. Would definitely recommend getting a car from one of them, they really helped me out. Thanks guys!
My salesman James Parrett was awesome and very helpful and the reason I got the vehicle I have right now. I highly recommend him and all the staff are great.
I live an hour and a half from Michigan City, but it was well worth the drive to come get my car here from Ben Flohr! He was super helpful over the phone and found me my 2013 Ford Fusion. He was able to get me everything I wanted for the right payment and my old car was traded in at a good value too. He made me feel comfortable and happy with my purchase! I will definitely be coming back to Ben the next time I need a new car! Thank you so much!!!
Totaled my vehicle and was out looking for a new one. James at the Michigan City branch was awesome! Very personable and helped me find the car that fit everything I was looking for. Worked with me. Not a typical car dealership with the pressure of purchasing. Great experience. If I had family in the area I would certainly recommend them!