Staff is never well informed
I used to come here all the time with a friend just to read and they didn't seem to mind that we never really purchased. The ambiance is great and there is a skylight (what do ya know) which provides wonderful natural light. They have great music playing in the background, always something different. The staff is polite and helpful. I would be here for an hour or more at time, anyone will tell you if you sit somewhere long enough in Hollywood you're bound to see a few celebrities. Just have to keep your eyes peeled. ;)