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About

Mercury Grand Hotel is a lodging, located at 2170 South Rd, Poughkeepsie, NY 12601, USA. They can be contacted via phone at +1 845-462-4600, visit their website www.mercurygrandhotelny.us for more detailed information.

Location :
2170 South Rd, Poughkeepsie, NY 12601, USA
Added by Jopie, at 04 July 2016

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6 Reviews

  • A Google User
    02 January 2017

    No way this place is a 3 star hotel. This is literally the worst hotel that I have ever had the displeasure of staying in. Just a few of the charming features: There was dried vomit between the bed and nightstand, a dried booger on the wall, explosive diarrhea covering the toilet and wall in the men's public bathroom I could go on and on, but my favorite feature was the cable connecting the iron to the ironing board. Obviously this hotel attracts the quality of guest who like to steal irons! Worst hotel ever!

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  • A Google User
    23 December 2016

    What a dump. Our room hadn't been cleaned in weeks. Literally. We found the previous tenant's invoice (from 2 weeks before) on top of the dusty TV stand. There were gross drippings on the bathroom floor, lamps were missing bulbs, the heat was broken.

    Asked for another room, heat was broken in that room too. Ended up in a room with 2 double beds (booked a king) with a broken TV but considered it a win because the heat worked. Front desk clerk promised a $20 discount, but never got it.

    Red flag of the year: We went to the Bonefish Grill across the street. Told the waitress we were staying there. She responded "that place is OPEN? I had no idea!"

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  • Aaron Joba
    04 September 2016

    WOW THIS PLACE SHOULD BE CLOSED DOWN! I bet there are crack houses in Poughkeepsie that are cleaner than this place. The smell of urine is enough to make you puke. The sheets are no longer White. We actually called a cab to get to another hotel. This place looked and smelled like if you slept there, you would need a antibiotic shot and some bed bug killer. Instead of the free breakfast, you should get a free dose of Penicillin. The breakfast im sure is just as bad as the room.like i said we never made it to morning. YUK!!!!

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  • A Google User
    28 August 2016

    This is not what I expected. The hotel rate is par with 3-4 star , the hotel lobby has no AC working and it's under renovation, in my opinion this property should not operate until renovated. The restaurant is close too.
    The tV is 10 years old with 4 working mono channel
    I have nothing against such places if the price is not so steep.
    The front desk agent had the audacity to call me on my cell at 8:30 pm and ask if I paid dog fee. ??
    The whole darn reason for staying here is they advertise as pet friendly.,

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  • A Google User
    31 July 2016

    Matthew Wiggins, 5 stars? Wow, really? How long have you worked at this hotel? That's the ONLY reason I can think of anyone giving this place more than one star! I'm older than a millennial, so don't pull that crap on me. I've stayed in my share of sleazy disgusting hotels and this place is absolutely the worst I've stayed in! Everything said by others writing reviews is completely true, except your review Matthew Wiggins! Under renovation? My azz! I was there for several miserable days and saw no renovations going on. I only stayed there because my job booked that hotel for me. By the looks of the time stamps on these reviews, I'd say they've been doing their so called "renovations" for 6 years. The lobby is on the 2nd floor. I ventured down to the first floor only to see that it was totally vacant and smelled of mildew, as if it leaks each time it rains. Taking a shower was torture. The temperature wouldn't remain steady. It altered from freezing cold to scalding hot, back and forth every 5-10 seconds. I complained, got moved to another room and experienced the same issue. TV catches a whopping 15 channels or less, with a very poor signal/picture. Even though the stairwell smelled like someone vomited in it, that was the best smelling part of the building! And, I couldn't find an elevator. I do give credit when and where it's due, the staff was friendly. I NEVER write reviews, this place was so awful I just had to.

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  • Matthew Wiggins
    11 July 2016

    Victor Jimenez is a cry baby!!!!!!! All poor reviews are basically cry babies from the mellenial generation (those who think the world is owed to them) who don't understand this place is under renovation!!! Also the staff will do whatever they can in they're ability to please. I am part of this over privileged generation but I understand business and things aren't always perfect. Please check out my full review on trip advisor. Safe travels to everyone.

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