Name: Extended Stay America Hotel Fishkill - Westage Center
Address: 55 W Merritt Blvd, Fishkill, NY 12524, USA, US
Telephone: +1 845-896-0592

Extended Stay America Hotel Fishkill - Westage Center is a lodging, located at 55 W Merritt Blvd, Fishkill, NY 12524, USA. They can be contacted via phone at +1 845-896-0592, visit their website www.extendedstayamerica.com for more detailed information.

Location :

55 W Merritt Blvd, Fishkill, NY 12524, USA

Contacts :

Added by Jopie, at 21 August 2016

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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Mike Gillies

23 December 2017

Front desk gentleman was good. Problem was no hot water and zero water pressure in shower. After driving most of the day then driving the next, you want to get rest and a hot shower to get going on your journey. If your located near a major highway have your stuff together make sure everything works.
Then if there are issues offer something to the people who were inconvenienced. Maybe a discount on a future stay or discount on last night's stay. Not an enjoyable stay.
James Oflanagan

11 November 2017

Nice rooms. Paid for internet but it didn't work. Staff was nice though.
Lee Lee

12 September 2017

Staff are nice and the room was decent but dirty. The kitchen appliances given were extremely filthy. The staircase had chips spilled that stayed for like a week. I slept soundly and it was more or less homey and well priced so decent spot.
Allen Jones

25 August 2017

If you like extended stay this is where you want to be. It's a very clean room with a very courteous staff
Greg Toback

21 August 2017

Absolutely nothing positive to say about this hotel. Rooms are dingy and smell. Everything was dirty. I will never stay at this hotel again
Calvin Jamison

01 August 2017

The Manager Chris has worked with me to reduce the cost of my unexpected stay. Due to my being displaced after an SUV ran into Resident I resided at. He locked in a room rate, and is looking into providing me with a lower room rate.
Jules

25 July 2017

We arrived at the hotel on Saturday, July 22, 2017 at 7:12 pm from a long day at the waterpark for check in, check in wasn't completed until 7:48 pm only one person working Amanda and the lobby was already filled with guests trying to check in. In speaking with Amanda she stated that she was the only one working since earlier in the day, the other lady who was asked by the manager to stay and help out "Nicole" just left. There was no Manager onsite.

At 8:30 pm I go to the front desk to get plates, utensils, cups there was a gentlemen already being helped by Amanda and 2 other guests came in behind me; in the interim of me waiting more guests came in asked for and received their key as I'm still waiting, finally at 9:03 the gentlemen that Amanda was working with gets his key and it's finally my turn to be helped, mind you in all that time I was standing there Amanda never acknowledged me with any communication of "I'll be right with you, is there anything I can do for you or do you need a room key?". I inform Amanda that our rooms (2) didn't have kitchenware (see above) and I needed 7 of each, they only thing I received 7 of was plates, cups (5), bowl (1), forks (5), knives (6) and spoons (5); I also informed Amanda that there was only 1 washcloth, she provided me with 2 additional washcloths. To be fair Amanda was doing the best she could by herself, I hold the hotel and the hotel manager for these deplorable conditions and services; no hotel should be this poorly understaffed at anytime but to be this way in the summer when kids are out of school, it's the weekend and the hotel is near a waterpark is ludicrous. The fact that our room reservations were messed up and we weren't in rooms next to one another but down the hall and around the corner (room 203 and 227) was bad enough but then to deal with the rest of the issues really took it over the top. I'm requesting a full refund of services not rendered as advertised and valuable time being wasted, after a long day in the waterpark, slow check in and even slower front desk service sadly the kids didn't get to eat until after 9 pm waiting for items that should have been in the room.

In regards to the hotel condition overall, some blame belongs to the guests and some to the hotel staff; the elevator smelled like a brewery and the 2nd floor in which we stayed on smelled like a tobacco factory, even the 3 year old commented on how "it stinks, yuck". At the rate in which things were going it made us wonder if the bedsheets were changed/clean, I didn't chance it and laid my sarong wrap to sleep on top of.

The rating and reviews will warrant 1 star and that star goes to Amanda for wearing many hats and doing the very best she could under these circumstances.

Again, we are requesting a full refund.
Travis Dacres

06 June 2017

They are extremely helpful and do whatever it takes to make guests happy
Ken Niebuhr

08 May 2017

Competent and prompt service. Room was clean. No complaints
Dayatra Emmanuel

12 April 2017

Described exactly as pictured.perfect for a quick stayonly issue is the smoke smell though my room was non-Smoking but the hallway still have the after smell of smoke for the rooms that have smoking allowed.
Lionel & Heather Patterson

29 January 2017

Great service. Issac provided excellent customer service. I am happy I was able to stay and enjoy the ammenities
Jeanne W

28 August 2016

This has been my home away from home. I have found it very clean, very quiet with friendly staff. My dog is staying with me and we are having absolutely NO problems, even with the other dogs in the hotel. It has beautiful grounds, I feel very safe walking my dog early in the morning and late at night. I have found it to be clean, pleasant, well maintained and am very comfortable. In fact, as a result of this visit, I will seek out Extended Stay America next time I am on assignment!