Name: Mercedes Benz of Pittsburgh
Address: 4709 Baum Blvd, Pittsburgh, PA 15213, USA, US
Telephone: +1 412-683-5000

Mercedes Benz of Pittsburgh is a car dealer, located at 4709 Baum Blvd, Pittsburgh, PA 15213, USA. They can be contacted via phone at +1 412-683-5000, visit their website mercedesbenzofpittsburgh.com for more detailed information.

Location :

4709 Baum Blvd, Pittsburgh, PA 15213, USA

Contacts :

Added by Jopie, at 12 February 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 6:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 6:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday Closed

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Brad Buchanan

25 December 2017

excellent service whether buying or in for service. service is prompt and staff are courteousyou won't feel like they're trying to push something on you.
Al Oddis

14 December 2017

Salesman was excellent and kept the deal on track. Dealer was trying to sell the vehicle but has not received the title from the state, so the potential to fall apart loomed large waiting 5 days for the title to arrive. Love the car, would use this dealer again to purchase a car.
Stephanie Stasko

09 December 2017

Phenomenal service from Ben Fish and the rest of the staff in the service department! I didn't have an appointment, but they were able to fit me in and take care of everything in a timely manner. What a pleasant experience. Thank you all!
Ubustoff

25 November 2017

We could not thank Tess, Sunil, Mark and Matt enough for the fantastic service we received when purchasing our Mercedes. We now know why so many people recommended us to visit Mercedes-Benz of Pittsburgh for the purchase of a new vehicle. Thank you again, we will now be the ones to do the recommending! Keep up the good work!
Jorge C

22 November 2017

"Worse customer service ever from Sales Department"
It took a week for the salesman to process my trade vehicle information. He claimed to have issues with emails then he claimed it was locked. Although he provided his personal email as well. He asked me to text the pictures instead, when I contact to confirm he received them, he claimed it was his day off he would handle it the next day (Saturday). By Tuesday he said someone had put a deposit on the vehicle I had tried to purchase for a full week of which I insisted to put a deposit from the beginning.
I was purchasing a "Mercedes Benz s550" not a cheap vehicle and supposed to be top of the line for the brand.
The lack of salesman training makes the dealer look like they can careless about "Customer service" and no "Ethic" at all.
Perhaps I should've gone to buy a Lexus or even a Hyundai Genesis I would probably be treated with more respect.
Corey Kelly

22 September 2017

My friend and I went to look at an SUV. When we walked in we were greeted by the woman at the desk, and she asked what we were interested in. We met with a sales man and he did not even ask my name. He showed us a few cars and I had to ask if I could test drive one. I think after he saw my age on my drivers license he either thought I couldn't afford the vehicle or thought I was there was a joke, maybe both? During the drive he did not explain much of the vehicle to me. He gave me a quote for a lease and then pushed us right out the door. I was willing to pay over 1k a month for a lease, but they didn't seem very interested in my business. My parents have leased 3 cars from this dealership but took their business to another because of a similar experience. If i could give a 0/5 for the stars, I would.
William Valenta

27 August 2017

Unbelievably positive experience. Yat Kun was responsive and just a pleasure to work with. No pressure, honest and objective. Best car buying experience I have ever had.
Natalie Coccia

03 August 2017

Sam was my sales person at Mercedes Benz of Pittsburgh and he portrayed extreme professionalism and accommodated my needs in getting my first Benz. I was highly impressed by Mercedes Benz of Pittsburgh and would recommend Sam and the dealership for purchasing your next case.
Michael

28 July 2017

My tech was awesome i think his name was Rashid? He is definitely one of the only reasons I'd consider coming back to have work done on my car. He really knows his stuff and made suggestions on things i should have looked at in the future. Awesome service!
Stephanie Churchel

06 July 2017

This is the luxury car dealership to go to in Pittsburgh. Over the years I have had many interactions with their staff, each one has exceeded my expectations. Thank you Roger, David, and Tess for the seamless transaction in getting into my new GLA last week.
Antonio Licon

28 January 2017

Great service, great selection, and the cars are actually a great value compared to the BMWs we were looking at. Much more refined. Lagging behind on Android Auto or Apple Car Play though. Since I'm trying the dealer, not the brand they get 5 stars anyway. The sales staff were friendly and knowledgeable, and helped us find exactly what we were looking for.
Timothy Michaels

15 January 2017

I previously posted a review regarding a used vehicle purchase I made 3 years ago at this location. I had nothing but problems with the vehicle all within 30,000 miles and I was extremely upset and frustrated. The review was harsh and detailed, as I listed everything that went wrong and the money I had to spend to make it right. I would like to add that I had no problem with the buying experience, just the vehicle itself.
I received a response to the review, along with a telephone call from the sales manager, Mark, within 24 hours of posting it. He said although I might be certain in my decision not to work with them again, he would like to try to help me with my situation. He, as well as another sales representative, Yat, came through with flying colors. They understood my frustration, and worked with me to resolve my situation completely.
I explained everything to Mark, who was empathetic and willing to work with me. He found a vehicle I might be interested in, and asked me to come into the dealership. I arrived somewhat skeptical, but was immediately comforted by Yat's hospitality and understanding. He showed me the vehicle that Mark recommended, as well as another I was interested in.
To make a long story short(er), they paid the remaining balance of the vehicle I had numerous problems with, and gave me a great deal on another.
I said I would never patronize this location again, but after the way they handled my problem professionally, cordially, and with empathy, I would definitely take what I said back. Bravo, Mercedes Benz of Pittsburgh!
Hirschbe

22 November 2016

Low pressure and honest sales people. My wife has a Mercedes and praises their service department.
Nonie Knaus

18 August 2016

We just purchased our new Mercedes at the Baum Blvd. location. I want you to know how pleased we are with our Sales Consultant ,Coury Miles. He was very aware of what we desired and worked to achieve that for us. Coury spent all the time with us we needed and never rushed us. That was very important to us. Everyone at the dealership was polite and helpful. This was such a positive experience and we ❤️ our car. Thank you.
N. Leigh

19 February 2016

We purchased a vehicle from Logan last week. He made us feel like we were purchasing a million dollar car! By far one of best experiences ever! He was very sweet and no matter how many questions I had, he was very sweet and kind! Everyone we met and walked by smiled and hello. They even said hello to my fur baby (my little Maltese) They made our buying experience wonderful. I don't usually write reviews but I had to write one for them because they were all nice. The reveal was one of the best and you couldn't tell us we weren't buying a million dollar car! Thank you guys and ladies for a wonderful experience! Thank you, Chris for being so nice while showing us the bells and whistles of our new edition! James and I is very pleased with our purchasing experience with you! *hugging you all* Five stars all the way!!!!

Nika L