Name: Mercedes-Benz of Ann Arbor
Address: 570 Auto Mall Dr, Ann Arbor, MI 48103, USA, US
Telephone: +1 734-663-3300

Mercedes-Benz of Ann Arbor is a car dealer, located at 570 Auto Mall Dr, Ann Arbor, MI 48103, USA. They can be contacted via phone at +1 734-663-3300, visit their website www.mercedesofannarbor.com for more detailed information.

Location :

570 Auto Mall Dr, Ann Arbor, MI 48103, USA

Contacts :

Added by Jopie, at 13 January 2017

Monday 7:30 AM – 8:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 8:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 8:00 AM – 5:00 PM
Sunday Closed

Add email
Add business description
Add Social Media
Add Products and Services

Richard Brown

13 December 2017

Usually very efficient and timely service for my smart car. Sean today and Matt last visit were very good customer service reps.
Peter Trifan

30 November 2017

I purchased my ML350 in 2011 and have had many service appointments at a few different dealerships since then. This Tuesday, I had an appointment for what I believed would be a more serious problem and I was expecting to have my vehicle out for a while. When I drove my car in, Shawn Durham greeted me and he was awesome! He explained the problem and instead of me having to leave my vehicle overnight, he was able to handle it in 30 minutes. In the 7 years that I have owned my vehicle, this was the best service job. I appreciate it and I'll be back if needed.

Thanks and Merry Christmas,

Peter Trifan
Joseph Zuver

21 November 2017

Prompt and professional. Shawn was great helping me in service. Explained everything, let me know what was important and why. Didn't try to up-sell me on any unnecessary work.

Jelani who provided me with the loaner car was also very professional and friendly. The loaner was spotless inside and they were good about not rushing me to get it back.

The dealership is kind of far away from me, but fortunately for me it is a great experience when I get there.
Joe G

17 October 2017

This was my first time ever buying a brand new car and it was great! Christi Armstrong was amazing. She explained all the options available and made me and my wife feel comfortable. Thanks again!
Nirmal Sabu

11 October 2017

Had a great experience leasing a c300. Mickey's a great guy to talk to. Made the whole process as streamlined as possible - would definitely consider them for my next lease too.
Mary Lipuma

05 October 2017

This is my first experience with Mercedes-Benz, and I will have to say, it was wonderful. I was referred to Christi Armstrong through Dane Taylor. It was a pleasure dealing with Christi. She is very professional and knowledgeable about Mercedes-Benz. I originally came in to look at a 2017 GLA demo and walked out with a new 2018 GLA, which I love! Christi sat with me and explained all the features of the vehicle upon delivery, which was very helpful. I'm enjoying the car immensely and look forward to doing business with Christi in the future!
Garylle Smith

16 September 2017

Best customer service I have ever experienced in my life hands down at a dealership! Ryan my salesman was awesome he listened to my needs and no hassling me on the price! He gave me the best deal he could on a brand new 2017 from the beginning. I will recommend everyone I can to this dealership. The finance manager Briett was also sensitive to my budget and at not one time did I feel uncomfortable while signing my paperwork. He went through everything and answered every single question without hesitation! You Guys Rock 😘! Thank you for welcoming me to Mercedes Benz Ann Arbor!
Jennifer Maynard

26 August 2017

We had such a wonderful experience working with Christi and we absolutely LOVE our purchase! Christi is easy to work with, knowledgeable about the Mercedes-Benz brand, specific Mercedes cars, and special financing options.

Mercedes-Benz of Ann Arbor is a beautiful dealership with beautiful cars. A complete VIP experience! I simply filled out the online request for more information and within minutes, and with my approval, I received a text from Jelani to let me know that the car I was interested in was available and their hours of operation. My next text came from Christi and everything I needed to ask and all questions were answered through text - my favorite, easy form of communication!

When we arrived at the dealership, we were greeted at the front desk by Jelani and handed over to Christi, who had the car we were interested in all set and ready to test drive. We fell in love with the car and immediately started discussing the financing deals and options.

The next day, we pick up our our gorgeous, clean (inside and out) car with a full tank of gas. We are so happy with our purchase and experience with Christi and this dealership. We highly recommend!
Anne Levy

15 June 2017

I am very impressed with the customer service I received both in the service department and in the showroom. I was treated with respect and there was no "upsell." Evan Gerhardt, my sales rep, has gone out of his way to make my buying my new car a wonderful experience. I highly recommend him and the dealership.
William Quinn

07 June 2017

I don't understand any negative review of Mercedes Benz of Ann Arbor. My experience in leasing a new Mercedes C250 coupe was excellent. Christi Armstrong and the staff I worked with were terrific. They were knowledgeable, friendly and most efficient, and I got a great deal. I would recommend this dealership without reservation. Thank you MBAA.
Reg L.

17 May 2017

I recently bought a used car at the Ann Arbor Mercedes-Benz. I was treated with the best customer service by Dan Wilson and Nick Feroce. Nick was so helpful prior to the sale by answering all of my questions and paying attention to a few details after the sale that needed to be taken care of by the service department.

Dan in the service department went above and beyond. He made sure that the issue I came in for was taken care of and that by the time I was on the road, my car used car was rolling down the highway with no issues at all. Basically, Dan and his team treated me like I had just bought a brand new $100, 000 car. I couldn't have asked for better service and attention. Thank you Nick and Dan!!!!
Karl Supal

11 May 2017

Mercedes-Benz of Ann Arbor has been great. They offered me significantly lower prices when compared to other Mercedes dealerships around southeastern Michigan and a hassle free buying experience. They do not waste your time-they simply give u low prices and great options to choose from.
Viktoriya Lazarova

20 January 2017

They were nice enough. Didn't go out of their way to really help me find a car.. did most of my research on their website and when a car I was interested in came in - I went, test drove it, and put a down-payment that day. I bought a 2014 certified model.. it hadn't been detailed yet, which they warned me about (no problem), but assured me they will detail it before I come back the next day. It was still kind of dirty, but I was too excited to care. A couple of days later I discovered kids toys and trash from the previous owner in a few places in the car. Oh and a penny was/is lodged in the lighter/phone charger port. I haven't figured out how to get that out yet. I haven't contacted them to bring this to their attention, but it just goes to show their attention to detail. The sales person I dealt with no longer works there. I had ongoing communication with him about a small dent they agreed to fix. He invited me in to get it fixed with their "dent" guy, who I was sent to find in the BMW parking lot next door. This is the most humorous part of it all - he actually looked at me like I was crazy, because the dent is on the bumper, which is plastic, and he was confused as to why I was sent to him, when they know he only works on metal dents. I couldn't help but laugh. I had to go back across the street and was told "oops.. where is the dent again?" They took a photo and told me they'll schedule a time with the body shop but they're backed up a bit.. again, fine. I'm not in a rush. No one has followed up with me about that since. It's been a few months. I still have to go in and get that figured out.. but like with most people, life gets in the way and since they wasted half my day off last time.. I'm not exactly looking forward to it. Mostly because I don't think it can be fixed anyway. Again, they are not terrible. Just a bunch of little things that add up and not what I expected from a luxury car dealership.