Incredible experience from start to finish. We visited all of the major jewelers around town and no one can compare to the experience/process that Mazzarese had/has. They worked with us on price and helped me design exactly what my wife was looking for. We get compliments almost daily about her ring and how unique it is. My wife goes in constantly to get her ring cleaned just to speak with the staff. Heidi has been nothing short of excellent in helping us with cleaning, sizing, design and anything else that goes into making one of the biggest decisions of an individuals life. We will be life time customers.
I have worked with Veronica several times and she always has a tremendous selection and recommendations that match the look I had in mind.
I am continually pleased with the high level of customer service and professionalism at mazzerese! My husband bought my gorgeous engagement ring here and we also bought his wedding band as well and have always been so well taken care of. Every time I visit to get my ring cleaned or make a new purchase the staff always warmly greats me at the door and makes me feel like a priority! I will be fulfilling all of my fine jewelry needs here for years to come because of the exceptional quality and service! I would recommend mazzerese to anyone looking to buy and quality piece of jewelry at competitive prices. You truly feel like a part of the family every time you walk in the door.
From the moment you walk through the door you are Well taken care of. Very clean and nice display of jewelry. They care about your wants and needs also with the vast knowledge of every piece of jewelry They are able to make very good suggestions. After the purchase they keep in contact and any problems they are there to help!!
Thank you for the outstanding service, lreliability and quality of product.
Matthew Six
Customer Service meets Unique Design
The team at Mazzarese makes us feel like family - with a special shout out to Angie Mareski . Angie continues to go above and beyond to make recommendations that match my style. We've been so pleased with our experiences with Angie, that we've turned to her for gifts for the entire family - graduation, special birthdays, Christmas, and "just because." Thanks, Angie and thanks Mazzarese. There's no jeweler in Kansas City that's as unique and special as you!
Heidi is amazing - Caters to her customers. Thanks for helping make more memorable moments.
I recently was shopping for engagement rings and checked out a hand full of places. I had narrowed it down to two different places and what made me decide to choose Mazzarese was the above and beyond customer experience. I knew the ring I wanted and both places offered it but I couldn't decide on the diamond. I felt like I had seen them all at both places and they even brought in some others for me to look at. In the end I couldn't decide on the diamond until they pulled out a set of earrings and asked if I liked the diamond in one of those and I did. They pulled the diamond out of an earring just to make sure I got exactly what I wanted. I highly recommend going in and talking with Angie and see what they can do for you!
Beautiful Jewelry & amazing service. Veronica always makes sure everything is perfect!
This is absolutely the best place I have ever dealt with. The product is exceptional. The service even better. Mark,Veronica, & Angie with the rest of the team always make me feel very comfortable. In my years I have bought a lot of jewelry this is the only place I have felt complete satisfaction on all fronts with my purchase. I will never go anyplace else. I can't say enough about the service I get and the product is always exceptional. I can't rate them any higher. I have sent anyone that I know who ask there.