Walked in with my daughter to pick up lenses, woman at the desk didn't even acknowledge our presence. Another woman helping someone else also didn't even spare a glance. I'm in service, I understand if you're helping someone else, but that's not how you act in a reception area. Patients should be greeted and if they have to wait, they should be acknowledged and given a timeline. Since I don't enjoy feeling unwelcome, and since they aren't the only game in town, I won't be back. Maybe hire a staff that will pay attention when a customer walks in the door before you lose more business.
I was diagnose wrong for years. Will never go back. They never helped me with my back pain
Also my son was diagnose wrong and almost died. Never again