We stayed at the resort across from this area. We wondered around a bit. Restaurants aren't that great, but they are close by if you can't drive out of your resort area.
Great room and everything, nice staff. Pool is shaded past noon which is not good
Lovely small resort with simple access to all of Harbor Town and a breathtaking view of the sound. Beautiful architectural design, and helpful staff. Elevator is a little slow, but I can't complain.
It's still a Marriott, but it feels old and outdated. Not the best for families with young ones. No indoor pool and not a lot of kid-related activities. Luckily it's walking distance from restaurants, shops, a nice playground, and other activities. No traditional tubs for bathing young ones, just whirlpool spa tubs.
My family has a Marriott timeshare and we've been fortunate to have many great family vacations. This year, we stayed at Marriott's Harbour Town in Hilton Headour first visit to Hilton Head. For our entire stay there was major construction from 9 to 6 all 7 days (sand blasting, power washing, painting, scaffolding and many workers in your window). There were many hazards including razor blades left by workers, cords every where, wet and messy kept walk ways. Even leaving access to the few amenities available only by stairs. You couldn't use to one elevator because it was always full of construction crew/equipment. All of this was known by the General Manager and Customer Service with no action. The resort agreed it was bad, loud and not a vacation they would want for their family and they were sorry…the work had to be done. This construction is a result of Hurricane Matthew that hit ground October 2016. Work was delayed because the resort was waiting for insurance money. This is not my family’s problem. The work has and needs to be done absolutelybut not at my family’s expense. The pool wasn’t open; we had to go to another facility just to use the pool. They should have done what was fair and ethical for their customers and close the facility or give guest fair consideration. We were advised 2 weeks ahead of our trip that there would be some minor inconvenience. It was difficult for young and old to relax with all of the noise; it was too loud for the kids to nap. This construction may still be going on so I would call before you make the trip.
As loyal Marriott customer (Resort and Hotels) I didn’t want to write this review after my terrible experience at the Harbour Club. But after taking with Customer Care, I have no choice. I need to start my review with a question…”Are all Marriott guest valued equally?” Unfortunately not! Like the other recent reviews, the resort staff’s concern for their guest’s safety and the quality of their vacation during this construction was non existent (although we did get a lot of lip service). The response from the Marriott Vacation Customer Care was no better. I spoke to other frustrated guests who were in disbelief that the resort was open and guest where paying full price to be there during this construction. Some were notified that there could be minor inconvenience; others were not warned at all. What really added salt to the wound though was that upon leaving the resort I was told by a guest (who was pretty verbal during our stay) that the Marriott Vacation Club gave them (as fair consideration) a free week to anywhere to be used within a year!! I would not go back to the Marriott Harbour Club for many reasons. But, my question to the Marriott Vacation Club is…What makes one guest more valuable than another? I am so glad other people a reviewing the Harbour Club as well because this has been a truly infuriating experience.
Staff was amazing. Stan and Brad were welcoming and available whenever we needed them. Great job Marriott
Fantastic location, rooms are clean and well appointed. Front desk staff and all other staff are helpful and friendly. Great experience and would do it again tomorrow.
Just cut through to go to the beach. Beautiful view of the ocean. Bar was very nice but a little over priced. Overall great experience.
I'm on an island in the Atlantic ocean. Great views and drinking a cold Corona, what else you need to know!!!!
Great location, and helpful staff.
Relaxing stay. The condo was nice and confortable. The staff was nice.
The harbour club has always been a great experience. The rooms are nice and clean. The bugs are out this year and they came and sprayed our room for us. Service is always great and we will continue to come back.