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About

Mall of Georgia Chrysler Dodge Jeep is a car dealer, located at 4345 Buford Dr, Buford, GA 30518, USA. They can be contacted via phone at +1 770-945-0839, visit their website www.mallofgacdj.com for more detailed information.

Location :
4345 Buford Dr, Buford, GA 30518, USA
Added by Jopie, at 04 February 2017

Opening Hours

  • Monday 9:00 AM – 8:00 PM
  • Tuesday 9:00 AM – 8:00 PM
  • Wednesday 9:00 AM – 8:00 PM
  • Thursday 9:00 AM – 8:00 PM
  • Friday 9:00 AM – 8:00 PM
  • Saturday 9:00 AM – 7:00 PM
  • Sunday Closed

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15 Reviews

  • Kyle Jarrard
    12 December 2017

    Went to several different branded dealerships and ended up driving away with a Jeep from this location. Jeffery and Ryan were stellar! Incredible salesmen approach, no pressure, just answered questions and let the car sell itself. Utmost respect and appreciation for those two. My experience there made me not only want to buy a car from them, but also refer others there as well. I’m extremely happy with my purchase and experience

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  • Jackie Wells
    10 December 2017

    I called service for low tire pressure I spoke with Eric Chavez he told me to come in and he would get me taken care of. I have a 2017 Jeep Cherokee with less than 2000 miles, which was purchased at Hayes Chrysler Jeep and Dodge, Eric got me in and out with no hassle I will make it a point to Always have my service taken care of at this location. Customer service is a must in my book and Eric went above and beyond. Thank you!

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  • Patrick Paluska
    23 November 2017

    Recently serviced my Jeep Grand Cherokee for several issues as well as some routine maintenance and Eric Chavez did a superb job. He really cares and is very polite and listens which is something I find to be lost at these dealerships. I’ve been to Hayes and Landmark and I will never take my car back to them.

    Save yourself the time and energy and go to Mall of Georgia and ask for Eric, you will not be disappointed I promise.

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  • Andrew G
    03 November 2017

    You've been warned!! They sold us a car that had several issues surface immediately and then refused to fix it even though we came back that same week. They quoted us $450 last, even though we just bought it from them!

    This place will do everything they can to screw you out of your money. Other than one or two sales reps the people are extremely rude and uncaring. I forget his name but be very wary of the bald dude who finalizes deals, he is as cliche car sales man as it gets.

    Do your research before buying from here or, better yet don't go at all. Most of these reviews have to be fake (way more common than you think) because our experience was easily no more than 1 star. We were friendly, agreeable, even somewhat knowledgeable, yet they still did a great job in cheating us out of thousands.

    Like I said you've been warned.

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  • Randy Kapalko
    26 October 2017

    They discontinued their shuttle service. Will never go back there again for service. Mall of Ga. Ford will take you wherever you want to go within a five mile radius. Even to work. Totally a waste of time. Took my wife's car in for service and had to wait. Wanted to go to the gym a mile down the road. Glad I bought at mall of Ga. Ford. Never again.

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  • Jasmine Jasmine
    25 September 2017

    Awesome experience. Seen a Dodge Charger online and instantly contacted the dealership. I spoke with Jeff there , and the process was smooth as butter . All of my questions were answered and Jeff was very polite and not over aggressive in trying to make a sale. Loved the customer service at the dealership . Also, they have free ice creams! Woop! Thanks Jeff for all your help.. Enjoying the ride..

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  • Laurie Long
    10 September 2017

    We visited Mall of Georgia Chrysler Dodge Jeep Ram to choose a new truck. We were greeted by Rod Ward, who was VERY helpful, upbeat and genuine. Rod showed us several trucks, including the one we came back a week later to buy! I think he was just as excited about us getting this truck as we were! I will recommend him to anyone looking to purchase a new or used vehicle!!

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  • Jasmine Johnson
    29 August 2017

    I can't say enough about my experience here at Mall of GA Chrysler Dodge Jeep. My family and I were looking for a minivan to accommodate our growing family. OSCAR FERRARI was the best! As the parents of a special needs child, we have to make sure that when we make any purchase it fits the needs of all our family. Oscar made sure we didn't buy anything we didn't need and he helped us get a great deal. He never pressured us one bit and made the sale an easy one. I would recommend him to ANYONE. If you are parents and need someone who will be patient. kind and give you the best customer service, ask for Oscar!!!

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  • Erika Ward
    28 August 2017

    A coworker referred me to Mall of Georgia Chrysler , I was interested in purchasing a new car and I got the chance to meet Rod Ward (which was interesting because we have the same last name). He was very helpful,great customer service and gave me several options to choose from. I will definitely be back to purchase soon.

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  • August Lynch
    15 August 2017

    Our salesman at the mall of Georgia dodge dealership name was Jeffrey Patrick and he was very efficient and narrowed down our search a ton! I was here with my mom, and together we happen to be a little hard to please, but Jeff let us test drive two nice cars One of them we ended up buying!! It didn't hurt that Jeff looks like a James Bond Daniel Craig stunt double, but he was fun and easygoing. I love when a salesman doesn't press too hard for the customer to make a decision. Jeff let me and my mom discuss and go back and forth until we knew what the right car for me was. If you go with Jeff, you'll have a lovely car buying experience:)

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  • Paper Daisies
    18 April 2017

    I couldn't be happier with Mall of Georgia Chrysler Dodge Jeep. We had bought our Jeep from this dealership over 5 years ago and have always been very happy with the service we receive. We actually have a Jeep dealership just around the corner from us, but we drive 45 minutes to go to Mall of Georgia Chrysler Dodge Jeep. Eric Chavez is the BEST! Super professional, helpful and knowledgeable. I also spoke with Antwone while I was waiting and he was super nice. Overall, just a great experience. My kids LOVE the free ice cream and I LOVE the Jeep hats!

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  • Lauren Kirby
    02 April 2017

    I had the best experience buying my first new car and Jeffrey Patrick was awesome. He was very knowledgeable about the vehicles and made me feel comfortable throughout the whole process. I definitely recommend this dealership and their wonderful staff.

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  • Jamie Cunningham
    29 March 2017

    I went to this dealership in hopes of being put into a vehicle. Because that's what I heard they were good at. Jeff was my salesman. And I have nothing but good things to say about him. They out me in a car and I had this car for 2 weeks. Purchased insurance on it and everything. Then come to find out they said I "lied about my income" and "lied about my start date" at my job. I brought in 6 pay check stubs and even my tax paperwork. Even brought In my offer letter for work to prove where I work and when I started. They failed to tell me till the very end of everything that they do not take overtime into consideration for income until you have been at your job for 1 year. I even put 3500 down and they put me into a vehicle leading me to believe I have a new car then tell me I need to return the car. Talk about misleading!!!! And on top of it Bobby was as rude as can be. Never returned my calls and I had to come into the dealership to get his attention. Basically made it seem like it was my fault the reason I had to return the car. I guess I feel like they shouldn't make someone get insurance on a car and make them believe it's their car then make them return it.
    If I could leave negative stars I would but I have to leave 1 and that will be because of Jeff I guess. I hope people read my review and it steers you away from this dealership. Bc there are better dealerships in the area. I drive by this dealership everyday to and from work and everytime I see it, it just leaves a bad taste in my mouth. Do yourself a favor and drive right past this dealership.

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  • Birthday Treat
    21 March 2017

    Extremely unprofessional and a big disconnect in communication throughout departments. Today I spoke with one of the salesman over the phone who sold us our new car. He told us that we can bring it in for a detail clean because they were unable to clean it when we purchased the vehicle. I then told him that their was a mess from my dog near the front seat and that I cleaned it all up but was just needing a steam clean to completely get rid of the stain. He replied to me that their might be a charge for the steam clean but he would get back to me if their was a charge. We then had a verbal agreement over the phone that my wife would bring it in a couple hours later. I never received a phone call again after our conversation ended. My wife then shows up later and we were met by rude and very sarcastic service department personnel telling us that they can't clean anything except for a outside wash and that they have not received any word about there department receiving a vehicle to get a full detail. After a long period of departments conversing back and forth, my wife left because they were closing very soon. Lack of communication and having no priority to put the customer first will result in very dissatisfied customers. I hope this was a one time occurrence for them because I don't see myself purchasing anymore vehicles or doing business with them in the near and distant future.

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  • Michelle C.
    11 February 2017

    I was looking for cars online. I knew what I wanted and I'm not a fan of salespeople who forces us to buy what they want..
    Anyways, i started looking/talking online with this Dealership and they were great, very attentive and they showed me by email many options.
    Mr Marcus McWhorter was very receptive and friendly treating me and my father (who doesn't speak English, yet) very nicely.
    After couple months i came ready to buy and Salesman Mr Joe Henderson took his time to show me many cars available, showed all the features in the car, very friendly and patient.
    The financial department was also great, Mr Jay.
    I would definitely recommend this Jeep/Dodge/Ram Dealership.
    Excellent dealership.

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