Name: MINI of San Diego
Address: 5202 Kearny Mesa Rd, San Diego, CA 92111, USA, US
Telephone: +1 858-380-2800

MINI of San Diego is a car dealer, located at 5202 Kearny Mesa Rd, San Diego, CA 92111, USA. They can be contacted via phone at +1 858-380-2800, visit their website www.miniofsandiego.com for more detailed information.

Location :

5202 Kearny Mesa Rd, San Diego, CA 92111, USA

Contacts :

Added by Jopie, at 27 November 2016

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday 11:00 AM – 5:00 PM

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Athena Nava

16 December 2017

UPDATE 10/10/17: My MINI was making a weird cabin noise and I was getting frustrated. My service advisor, Anthony, did everything in his power to get the issue resolved for me. I had to visit the dealership several times and each time the issue would be fixed temporarily. On my last visit Anthony stood up for me as a customer and didn't take no for an answer. Together with the shop foreman they figured out what was wrong with my car and finally fixed it. Suffice it to say that if you own a MINI or are planning to purchase one come to MINI of SD. They care about the customer.

Original Review: Everyone here is very friendly and accommodating. Service is always quick and painless and my service advisor, Anthony, makes the process pleasant. Would definitely recommend this dealership to any and all MINI enthusiasts.
Rosa Pagala

11 December 2017

My service tech Anthony Palermo always makes my visits pleasant. All of the technicians are polite and complete work in a timely manner. And unlike other service dealers, they don't try to upsell services. They may suggest preventative work but they don't push. I really like that.
Veronica Jauregui

30 November 2017

I was always greeted by a friendly face, never felt pressured. Great follow up. Athena Nava is well informed, professional and friendly. I'm very happy with my new Countryman!
Sandra Alarcon

01 November 2017

Miss Ortiz was super great , excellent service . I never ever experience a better service. All the team help me very much with my new Mini cooper .They made me feel like at home and the best thing I was able to trust them.
Erin Reed

09 October 2017

Great experience, awesome service. Stacy was my sales person and she was fantastic. Everything was quick, easy and pleasant. They had the best selection of cars to choose from of all the Mini dealerships I looked at online before hand. I will definitely go back and will also recommend to anyone! The best part is I LOVE my car!! I finally have my dream car!
Paul Fricovsky

27 September 2017

I am sitting at the mini lounge as I write this review . Back in May 2016 i bought a brand new Mini Countryman from this location . The service was awesome , I had all my questions answered . Hey I even got a bow and a pic with my brand new car. At the time of contract I bought 3 additional features for my car .
1. Gap insurance $600
2. Extended warranty service $3945
3. Extended warranty maintenance $2495

Well over 7k .. On Agust 8th 2017 I was involved in a total car loss accident . (Happy to be alive)
When reaching out to get help on my gap and a refund on the 2 extend warranties I have reached guess .. no one . Absolutely no one has been able to help me . I have send at least 10 emails 10 voicemails . Finally Moe from finance (whom I signed my contract ) reached out via email letting me know the steps and the leyera or request . I send those letters I have followed all protocol and I still have no anwser . It's very disappointing because my views on mini have for ever changed . The great experience I had is no longer great. I have been waiting here on the lounge for over 1 hour . Still no MOE. Hopefully I get this fixed today.
Raymond Brooks

02 September 2017

Took car for service. Friendly service rep Autym. She provided sevice needed for the next.
Chris Young

21 May 2017

Pricing is fair. They don't really negotiate but they will let you stack rebate and discount programs such as USAA and Costco on top of each other and they will inform you if ones you might have missed.

Service department is top notch. Very liberal policy with loaner cars.
Raul Stancov

10 May 2017

This review is solely based on this dealership sales practices of extended warranty. Please don't make the same mistake I made in purchasing an extended warranty from Mini. After buying my 2011 Mini Cooper S on September of 2014 with around 20,000 my car has been taken in for service around 11 times. Some issues were : Thermostat, Fuel Pump, Oil Leaks, Fuel Pump, Multiple Coils, Gasket Ring, Clutch and the list goes on I was approached and offered to buy a " Preferred Extended" for around $ 2300. I thought with the high probability of my car breaking down I thought it would be a good idea. My Oil Pan Gasket is leaking and they say its not covered. The financial advisor doesn't even reply to my request anymore or returns my phone calls. I don't even care if they cover it anymore I just want my warranty money back since it doesn't cover anything. And it the language of the contract can be used for their benefit however they see fit. This is the estimate they sent to me below. Be cautious of used car salesmen. When I deal is too good to be true it usually is FYI the car only has 60,000

Inspection Recommendations Status Cost Deferred Approved
Change engine oil and filter (Found engine oil level excessively
low) Fail $79.95 See AI-3
Replace front brake pads (3 mm or less) Fail $250.00 See AI-12
Replace clutch assembly and flywheel (Found clutch
worn/slipping) Fail $3,922.55 See AI-33
Subtotal $4,252.50
Replace oil pan gasket (Found engine oil seep) Caution $548.52 See AI-9
Replace rear brake pads (4 mm) Caution $250.00 See AI-12
Subtotal $798.52
Totals, Taxes and Fees Cost Deferred Approved
Estimate Subtotal $5,051.02 $0.00 $0.00
Tax $168.52
Estimate Total $5,219.54
Joshua Velazquez

29 April 2017

Hi Guys,
I just want to give Stacy and her manager 100% excellent service. I drove from LA just to see an use car that they had on sale. When I got there Stacy approached me and treat me like I was her friend for long time. She gave me an excellent costumer service , she was patient with me. I even tested like 4 cars before buying, every time she was very understanding and end it up buying a beautiful Mini Countryman S 2017. I never thought i was going to buy a brand new car with an excellent warranty and a great interest rate. I was amazed of the great service. I recommend this dealership 100%. It was worth the commute from LA to San Diego. They give me the car extremely clean and with full tank, also she took her time to explain everything of the car. Btw it was a Sunday so they closes at 5pm and I left the dealer around 6pm and never rushed me. Also they give me credit to get some accessories.
David Cummings

25 April 2017

Recently bought a car here and had a great experience! We worked with Stacy and Jay and they were both awesome. No sales pressure and they did a fantastic job explaining pricing and details. We'll be back!
Athena Nava

14 April 2017

Everyone here is very friendly and accommodating. Service is always quick and painless and my service advisor, Anthony, makes the process pleasant. Would definitely recommend this dealership to any and all MINI enthusiasts.
Mary Yama

01 February 2017

I took my 2010 MINI to this dealership for service since it opened and have had nothing but great experiences. I consistently go back to work with Ian Perry after he's been such a great person to work with. A year and a half ago I started looking into getting a new car and spent time talking to Jay Puno, who was incredibly helpful. I held on to my car for a while longer and sold my MINI about a month ago. After exploring other options and cars, I ended up back where I started at MINI of San Diego. Ben Maypole was an absolute pleasure to work with in making a big purchase decision. He was considerate of my time and extremely responsive to my questions without ever making me feel pressured. I ended up leasing a Countryman and absolutely love it. I am very intimidated by the process of buying or leasing a car, but Ben made the experience enjoyable rather than nerve racking. I know that my future experiences with service and maintenance on my new car will also be great because I plan to continue going to MINI of San Diego as long as I live in the area. I would recommend this dealership to anyone looking for a MINI. Thank you to Ben, Ian, and Jay for all of your help!
Claudia Hetzer

04 January 2017

Best car-buying-experience ever! David was professional, experienced and very friendly. We went on three test-drives and are super happy to have done business with this dealership. Absolutely LOVE our new 2016 Cooper Convertible and are glad to know where to have it serviced. If you are thinking of getting a Mini do not look any further.
Matthew Lutack

04 December 2016

My experience was very pleasant. I found everyone to be very helpful and quick to resolving any questions or issues. My sales agent Wes was very informative, nice and easy to work with as well as financing. I work third shift and had not slept in a while and their patience and attentiveness to my needs was very much appreciated. I am a musician and carry a lot of equipment and the 4 door Mini Cooper is exactly what I needed to fit everything I carry. So l am very pleased with the extra space and all the other great features of the car as well.