Erik B is the best car salesman I have ever encountered in 35 years of shopping for cars.
One of the most professional experiences I have ever had. They made buying a car—dare I say: enjoyable? Jeremy, Rick and, Cory were all excellent, efficient and welcoming. Most importantly, at no point did they pressure me. They were sympathetic with what a big decision this was, and for that I am grateful.
An extremely professional and courteous experience. Jeremy helped me through the car buying process step by step, even going so far as to text me relevant information through the week leading up to the signing. Mr. Lovering himself lead me through the financial information. A beautiful, clean dealership where everything could not have been easier and more comfortable. If / when I buy another Volvo, Lovering will definitely be where I go.
My car buying experience with Lovering Volvo was very professional. They have a new showroom that is so beautiful to walk into. I was greeted immediately by my sales representative and spoke briefly with the general sales manager. A few emails were exchanged and always answered the same day. The purchase went smoothly and I'm enjoying my new car!
Excellent Customer Service and Sales. They were very accommodating and patient when it came to leasing my 2nd volvo from them. Their service department was excellent to deal with for the minor issues I had. I would definitely recommend to anyone interested in purchasing a Volvo you will be given exceptional customer service. Buying/Leasing new cars sometimes can be a painful experience. Lovering Volvo is an exception. Top Notch!!
Had a great experience with the dealership. I think it is the first time I had such a smooth experience in getting a car. It is alway stressful whether you are getting a good deal or are you getting ripped off. As of now I know that I received a great deal.
Special thanks to Stephen and Joseph Rhodes. They made the whole process easy and smooth.
Great experience leasing a car. Made it simple and stress free. No games just showed me the cars and helped me find the right car for my needs. I was in and out and just asked to let them know how they could help. I worked with Stephen Pladsen and Rick Lovering. They made the process easy and didn't waste my time going back and forth just helping me find the right vehicle. I would highly recommend Lovering Volvo.
This was the first time that I have had to purchase a car on my own. Not knowing what to expect was nerve wracking to say the least. Jesse went out of his way to make my car buying experience fun, pleasant and relaxing. Any questions that I had were answered in a timely manner. The service was top notch! I love my new (used) car. Thank you again Jesse. Cory in finance was equally as helpful. Thank you for taking your time and making this experience stress free.
Tom found just what I was looking for. He was very knowledgeable and a pleasure to do business with. He went over all of the MANY features and options of the car and was eager to answer all of my questions. The pricing was fair, the vehicle is fabulous! I was pleasantly surprised at how easy the buying experience was.
Fantastic in EVERY way!
Lovering got so many great reviews that we stopped there first on our quest for a new Volvo. What a great decision that was for our family. Although the dealership was fairly busy (it was late afternoon), we were greeted warmly by James Malone, took a car for a test drive (alone - felt good to be able to converse freely with my spouse without having a rep in the car with you), and ultimately purchased the best car ever! James even entertained the kids free of charge while we finished up the paperwork with the nicest Finance person I've ever dealt with.
Upon picking up a clean, shiny new car at the time we chose, Tom Coutu was professional, knew the vehicle well, helped with the complete setup of the car (including all the amazing techie features), and we were able to drive it home with all my preferences set and ready to go.
This dealership should be everyone's first stop if they are in the market for a Volvo.
Lovering Volvo has provided flawless service to our cars for years. When it came time to explore a new leasing arrangement, James Malone provided a thorough explanation of vehicle features, a fair and straightforward pricing proposal, and the kind of professional communication that is the hallmark of the Lovering family's business. We would recommend Lovering Volvo to all of our friends and family.
Just bought my first Volvo from Lovering and had a great experience. Tom C. in sales was great to work with! Unlike every other dealership I visited while buying a car, the sales staff at Lovering were down to earth and nice. Never felt like I was being fed a line of BS like at most other dealerships where they have over the top sales pitches. Love my new car, happy with the deal I got, and happy to have dealt with a family-owned dealership.
For the last decade, I've been a loyal Subaru driver, so to hand over the keys last week and officially move my loyalty to a new brand is a big deal. In this case, it was an easy decision. It's enough that the Volvo product is a fantastic and comfortable product, but add to that the passion and friendliness of the Lovering Family and this purchase was a no brainer. I'm so thrilled with my decision and I look forward to many years of dedication to the Volvo brand and the Lovering Family.