London Jewelers

Location :

2046 Northern Blvd, Manhasset, NY 11030, USA
Added by Jopie, at 27 December 2015

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• Cedrick Charles

  27 November 2017

  This place doesn’t even deserve one star. I came with my wife interested in buying the Rolex Gmt BLNR the saleperson automatically rubbed me the wrong way by saying there’s no batman or Superman here, but was quick to refer me to a Rolex that is paved with diamonds. If that is not stereotyping, tell me what is. I would not recommend this place to my worst enemy.

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• Kinfu Wong

  13 October 2017

  I think service are great ! Very knowledgeable ,friendly stuff n I believe some of the bad comment are true but it is only individual . At lease I was there n two Asian stuff have offer to help . At the end of the window shopping day at London jewelers , I end up ordering a watch for my Monther . Fully agree that they have bad sales rep but not all are bad . Come on people , Sometimes it really matters how much of respect you have for yourself n others .

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• Jay Lin

  07 January 2017

  This is one of the worst high end luxury stores I have been to. They are a bunch of liars with the worst customer service I ever seen. Lying thieves for salespeople. I dropped off my cousin's rolex for repair, which I was told would be completed within a week and half by the asian salesman there. A week later, the manager's assistant calls me and tells me the watches are ready for pickup. I go there 2 days before Christmas, hoping to have the watches repaired and presenting it as a present to my cousin. Repairs were over $1300 btw. I'm there and asking for it and all of a sudden, they tell me that its not ready and it's going to take a month. I specifically stated I was told it would take a week and I got a phone call saying it was ready for pick-up. I then get teamed by the assistant manager and salesperson who took my watch and claimed that I was wrong or heard wrong. So why the F you call me to tell me it's ready then??? I also told them the original guy said it would be ready within in a week and he claims he never said that, states it repeatedly and of course I'm wrong. I leave pissed off. I come back a week later right after work hoping to make it before they close at 5:30, i come at 5:35 and of course they shut the doors on me and tell me systems are down and I can't pick it up. I ask politely, can you just turn on the computer and let me pick up my watches. Again I get turned away. I finally picked it up today and they charge me with the full price for the repairs. Just horrible customer service overall and bad experience. Bunch of lying thieving scumbags.

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• L Savi

  15 December 2016

  Absolutely despicable service at this location. I would give zero stars if possible. I was looking for an engagement ring for at least 15 minutes in the main section and no one offered to help me. Finally I found someone and asked her for assistance. She was not very friendly and instructed me to go to the other side of the store where there are more engagement rings. I walked over there and the same exact thing happened to me. Walked around looking in the cases for at least 15 minutes again. My husband met me in the store and I was about to leave but I was so frustrated I had to say something. Two female employees were standing together chatting. I asked them why I was there for so long and no one offered me any assistance. One young woman, I think her name was Samantha, said she thought I was being helped. My thoughts were, "Really? Because your store is not that large and I've clearly been alone the whole time." Biting my tongue, she showed me some pieces. When I described what I was looking for she stated how "people of this area" like this style better because it shows more of the diamond. That's funny because I don't like that style and I live in this area! She was assuming I didn't live in Manhasset because my husband and I look young I suppose. She took my information down and said she would email me with a price. I still have not received an email and it's been a week. Last thing that really bothered me was the fact that there were trays of wine, water, and cookies in both stores and never once were we offered anything. Low class place with terrible customer service.

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• Kennon Young

  27 October 2016

  I had a great experience here with Mark, their appraiser. Incredibly helpful, knowledgeable, and trustworthy. 5 stars- would recommend to friends and family.

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• Barbara James

  20 August 2016

  Actually, just browsing at London Jewelers in the Miracle Mile, I was so impressed with overall quality of the beautiful jewelry. However, because of the lasting impression of London Jewelers, but having met a wonderful person who works at the Wheatly Plaza store my fiancé purchased my engagement and wedding ring at that store. Great experience

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• MOTOFF JACKOSKI

  22 April 2016

  London Jewelers is amazing. The assistant manager Angelo is a great guy. He welcomed me with open arms. I was in and out with the specific watch I wanted to purchase. A few weeks later I had a mishap with the watch and Angelo took care of the problem no questions asked. Would highly recommend London Jewelers.

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• MindyGreenberg DouglasElliman

  03 January 2016

  Always my most favorite place to buy a gift. I have given countless thank-you presents, in the $300-$500 range. Sometimes ship the gift, picture frame, etc. and sometimes they wrap it for me but I always feel confident knowing it's from London.
  A bad habit is to browse the watch collection, "just to look".
  Be careful if you're the type to fall in love fast!

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