About
Location :
Added by Jopie, at 10 October 2016
Opening Hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
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14 Reviews
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17 December 2017
As their name implies, LifeLine started out as a small no-kill animal rescue shelter in Avondale Estates a decade or so ago with a crew of dedicated caretakers under the leadership of Rebecca Guinn. My own two current dogs were adopted from there a few years back.
In more recent years, LifeLine assumed management of the DeKalb County and Fulton County shelters. Both were previously know as notoriously high-kill operations. After a couple years under their leadership, both shelters have earned the honor of humanely adopting out pretty much any and all adoptable pets. That's an amazing achievement, especially considering the conditions they inherited.
I salute these remarkable people and encourage anyone in the Atlanta area thinking about bringing a pet into their lives to check them out online, or stop by one of their facilities. If a pet is not in the cards, then they appreciate all the financial and volunteer help you can muster.response / report this review -
28 November 2017
I adopted my best friend from lifeline. The staff were very helpful and have great advice on how to take care of my little kitty. They called her Stella but I name her Nala. Very greatful for the staff caring so much to help lost animals.
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08 November 2017
How do you get in contact with a real person??????????? I filled out an application to adopt a cat two weeks ago, in store. Filled out an application online a week ago. Haven't heard anything. I've been calling all week, I just sat and rang the phone off the hook for atleast thirty minutes, to see what is going on. Still nothing
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05 October 2017
Anyone who feels Lifeline is racist has it all wrong.
As a former employee of well over a year, I have never seen or experienced any type of racism there. They're amazing people who do everything in their power to help animals and the adopters/fosters/volunteers. I always welcomed everyone that came through the door with open arms, and so did my peers.
I've been gone from lifeline for almost a year now and still only adopt from them. I was on the inside and now I'm on the outside looking in and my opinion hasn't changed. They are wonderful people. The animals are well taken care of.response / report this review -
02 October 2017
I fostered a stray for two weeks and brought him here to see if he was chipped. After checking, his owner never came and picked him up :( I often checked back on him to see how he was being treated and walk him on weekends, and I was so so so pleased with the results. He gained muscle mass and really seemed to be taken care of. Staff always let me see him and was always friendly and kept me up to date with how things were goinf. He just got adopted last week! This shelter is no-kill, and only euthanized dogs in the cases of terminal illness/extreme suffering, or extremely old age, and even if a dog is old, they find homes to place them in to live out their twilight years! I'm very gratefulthey took care of Buddy c: He's now with a young couple that will give him plenty of of love and exercise.
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24 August 2017
Very positive experience. Thank you to the staff for all your services.
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05 August 2017
I love this place. They helped me be able to get my dog fixed. get his rabies shot. Clip his claws. And a flea treatment for only a very minimal fee and i couldn't have done it all if it had not been for them. They were very professional and great with my rocky so i highly recommend you use them.
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01 August 2017
To the person (@Noor Burks) who posted about experiencing racism at this place, let me apologize for turning up my nose at your review. I try hard to give people the benefit of the doubt and not jump on the race bandwagon and I must admit, I even feel odd about writing this review, but you're definitely on to something here.
I've never been to an animal shelter where I was treated like I wasn't worthy of adopting a dog but that's the very vibe I got at this place. I was basically told not to interact with the dog I wanted and was told several things to deter me from adopting the dog. It was the most bizarre experience. Even my niece who is usually oblivious to things, mentioned how odd the employee's comments were. How in the world am I supposed to connect with a dog when I can't interact with the dog? No touching the dog, no walking the dog..How bizarre is that! On top of that, it wasn't even an aggressive dog! The whole experience sent shivers through my body. I've never felt this way at any other animal shelter.
This is really tragic because I come from a family of dog lovers and can't recall a time when dogs weren't in my life. Every dog my parents had were long lived and every dog I've had as an adult were long lived. Here you have unbiased dogs who need loving homes yet employees that possibly judge you based on your skin color. I won't be going back and would suggest others to proceed with caution. I still can't believe I'm writing something like this in this day and age but perhaps I gave humanity too much credit. I just hope all the dogs there find loving homes and don't get "secretly" euthanized.response / report this review -
01 May 2017
When we picked our pup up, it seemed like it was very standard and everything had gone well--we took him in to be neutered. We heard him howling and barking from a cage in the back, but that's to be expected sometimes. When the doctor came out and gave us aftercare instructions, she mentioned off-handedly that she was surprised the front desk hadn't called us earlier because he was done around 10am that morning--it was currently 5pm. We were told that drop off was at 9am and pick up was between 4:30-5pm, so we didn't feel the need to ask questions.
All of her aftercare instructions were to keep him calm and resting--he was completely panicked in the cage and seemed like he had been for hours. He was shaking and very upset for at least an hour after getting him home.
I am very disappointed that we were not communicated with, we would have picked him up much earlier. We will not be taking him back.response / report this review -
18 April 2017
When dropping off my dog to be neutered, the lobby was packed. They're a very busy clinic! This is my first dog, so I needed help knowing what vaccines he needs and what else I should do for him. Despite the commotion, the staff at the front desk took his time to help me and was very knowledgeable. This is one of the only places I've seen so busy, but didn't feel like the workers were rushing to get me away. They seem a little overburdened, but thankfully that doesnt appear to affect their customer service. My dog is doing well and there haven't been any issues from the surgery.
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22 March 2017
I have gone in being Spanish there was a Young man there Named Jason he help Matthew! He seen I was have a hard time understanding so he did a good job.
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08 March 2017
They are passionate animal lovers that do a great service for the community. Obviously overwhelmed and underpaid, they maintain an atmosphere of sincere love and concern for their patients and their families. A kind collective nearly extinct these days..DONATE!
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04 February 2017
I had a wonderful experience here. I applied for the waiver, denied because my dog is tiny but they sent 5 dollars off. It was a great experience and this place is great.
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17 October 2016
Hi Everyone,
My rating for this place Lifeline is zero stars. It was the worst experience I have ever had. If you are a person of color or a Muslim, I advise you to protest this place. The people there appear to be nice, but they're racist.
Here's why:
I am a veterinarian student, I was working at a Humane Society out of state before moving to Georgia. I applied to Lifeline animal shelter in Decatur, where they were hiring for a position that I could do do in my sleep. When the HR initially called me, she was very impressed by my work experience/ history, and invited me in for an interview, however, when I arrived, I was treated like a third class citizen. I arrived about 15 minutes early, and had to wait well over the time that my interview was scheduled for. While I was waiting, I saw a couple of people who were of color like myself. I asked them some questions about the place, like how long have they been working there, and how did they like it? I was shocked when I was told that both of them were volunteers, and that they too had applied for several positions there, but kept being looked over for the positions. I mean really, how hard is it to clean up dog and cat poop, and put things away, and other housekeeping chores?! In addition to that I was told that I wouldn't get hired because they don't hire people of color, (Black People), but they will say that you can volunteer. And that is exactly what happened. The person who interviewed me was rude and a very bad interviewer, and at the end, stated that I could always volunteer, basically telling me that I didn't get the job. My goal is to finish vet school and be a veterinarian assistant for an animal rescue hospital. It's a shame that places like Lifeline who can help pave the way for people like me are missing out on having great potential join their programs. You see, animals don't care what color you are. Just people who are sick racists.
Like I said before, if you are a person of color, find somewhere to adopt, treat, or care for your pet somewhere else, because they will take your money, but they won't hire you.response / report this review
