Very curtious staff but after traveling 1400 miles I discovered the service people left all the bolts and screws off the front air dam of my rx400h. Very lucky not to have lost the panels. I won't be back to get it repaired in AC as we moved to Florida. Will cost me more money and aggravation to have their screwup repaired. Not happy at all!
Nice people and helpful. MORE than my Lexus in Laval, Quebec
The staff was so helpful and patient. Randy Lewis was not "hungry," for a sale. He was so warm, he was like a good friend to me. Jennifer at the front, my grandson loved Her! No complaints, all went well with my purchase.
Lexus of Atlantic City is the only dealership I have ever been to where it took less than an hour to buy a new car. The facilities are immaculate and service and sales staff have always been friendly, professional and helpful. As an aside, the large selection of coffees and teas while you wait for service is a plus. I highly recommend the company.
Best dealership I have ever dealt with.
Ron was great. Staff was friendly. Buying a used car has never been so easy. Very professional.
This is the worst car salon in US that I have ever been. I was looking for a Lexus RX 350 to replace for my old car. After days researching online, I found one for me in Lexus of Atlantic City. I did love the car in the first sight and did negotiate about the price with the manager named Joe Callahan. I have to say that he is my nightmare. He had no respect to me. He rudely rumpled the paper I wrote my number on, threw it to the trash and kicked me out the office . He acted like a non-educated person, like I was begging him for a car but buying it. He looked down on me. Is he racialist since I am foreigner? The second time I came was with my friend. She wanted to buy a car there. However, he stopped us right in the front door and said loudly that he was not gonna sell the car for me, no need for further discussion. He did not want us to come inside the show room. He was so unprofessional since I even did not come there for that car anymore. I came just because my friend asked me to. In my third time to visit the store, I emailed them before I came because I did not want to talk with Joe. I stated clearly in the email that if the guys agreed with my offering price, called me back. After receiving their call, my brother and I came there to see the car. However, we encountered Joe again. He swaggered and told us that they sold the car that I came to see in the first day. I said ok but this time I came for other car. He rudely asked me to negotiate about the price before he could show me the car. What the f***???? I have never felt so depressed and offended like that in my life. Am I not allowed to see the car before I can give my price? Seriously??? Oh my god. I got really mad and left there immediately. The customer service there is terribly awful!!!! I will never come back Lexus of Atlantic City ever again.
Mitch Shapiro and Ed Sunday were both a pleasure to work with and made my car buying experience smooth and easy! I love my new car and am very happy! When my husband is ready for his next car we will definitely be back at Lexus of Atlantic City!