Always a positive experience when I need my care serviced. Dana is the best. She makes sure my car is serviced correctly and done on time. I feel my needs are always addressed and if something else is wrong they let me know.
My experience, from start to finish, was exceptional. I have purchased two vehicles here, and the service was outstanding on both occasions. The dealership is beautiful, and the staff is incredibly knowledgable and welcoming. They made my purchase experience seamless, and I am especially thankful for Gabe and Caleb's help! My new car is an absolute dream and so was my experience at Lambert! You have a customer for life!
Just bought a used 2016 Jeep Cherokee for my wife. John Sdono was recommended by my family as the best salesman in the dealership. John took care of everything from start to finish and did a fantastic job. The process was quick and easy and my wife is super happy! It's always nice when you feel good after a car purchase. John made the experience great!
My experience was amazing from the start. I had my mind made up when I arrived to the this dealership. Mathew is outstanding. He made sure that the purchasing process was clear and understanding. He was personable and he kept me at ease during the whole process. The whole experience felt like a conversation and not a sale. Mike also helped with the process!! Together they were able to find the best deal for me!!
Well Done!!!
John Marsillo is a great guy to deal with. He is a salesman that is a normal guy. He is easy to talk to and deal with. The dealership was great. The finance man, sorry I forgot his name, was very nice, helpful, and funny. The guys in the shop, who helped me get the car on my tow dolly, were very helpful.
Great overall experience.
Had an awesome experience working with my salesperson - Matt Corigliano. He really went above and beyond to get me what I needed and even came to my house to pick me up so I could drive my truck off the lot. Now that's service! He's a great young guy that just moved to the Akron area recently from out of state, so if you're in the market, I highly recommend giving him a call! He made me feel very comfortable, wasn't pushy at all, and really listened to what it was that I needed to close the deal. My best car-buying experience yet.
I've never been to Lambert Buick before or even Cuyahoga falls for that matter. But when I saw the price of a car online that caught my attention I literally got in my car the next morning and drove the 40 miles I would not normally drive to check out a car. In fact I really wasn't even looking to trade my car in but the price of the car was anywhere between $1500.00 - $3500.00 less than same exact make/model/year car on other dealer sites I looked at. It even had the lowest miles of all the other same exact make/model/year cars I checked out online. It was even cheaper than a lot of the same cars that had less features!
The service was great! I was immediately greeted by Gerald A. who right away got the keys, pulled the car around, and let me take it for a spin all by myself. While I was out test driving the car Gerald took a look at my trade-in and already had an offer for me when I returned from my test drive. The offer was a little bit more than what I was expecting and exactly 100% of what I was hoping for to make the deal work for me! Gerald answered all of my questions without hesitation and not once did I think or feel like he was out to rip me off or play games with me. Overall this was the best trade-in experience I have ever had! I seriously got 100% of everything I wanted from this deal and the best part was that I was in and out in less than 2 hours! definitely a record shattering time for me.
It's pretty much the best place to buy a late-model Chevy Volt on the north side of Akron. I found the purchase of my 2014 Volt to be a pleasant experience. They were able to find the perfect one at the right price even if it took a little while for it to arrive. The batteries were charged up for check rides, the hours worked well with my schedule, and they provided timely updates on when the vehicle would be ready. Nate Windsor was very accommodating, even when things didn't quite go as planned during the initial attempts.
Buying a car is a major effort given the decision involved and the cost to be incurred but the people at Lambert made it as smooth a process as possible. Our salesman, Caleb Odonnell was super helpful in presenting cars that met my specs and being patient while we looked at and drove several. He was attentive and professional throughout but never high pressure. Once the deal was made he and the organization moved quickly to prep the car (looks brand new) and affect the delivery. The financing step was handled very quickly and efficiently by Gabe Ariyam despite some confusion at the outset..
This is the third car I have purchased from Lambert and based on this very positive experience I will look to them for the next one. Nicely doneThanks.
Buying the car was a really good experience. Will was honest and straight forward. The car had some issues right after I bought it but a combination of warranties and good customer service means I don't have to worry about paying to get it taken care of. Thanks Will, your awesome!
From the moment I entered Lambert's driveway there was a gentleman there to assist me to the right area. A service person greeted me and already knew my name and what services needed to be done! The professionalism, friendliness and quality of service was excellent and highly recommend to Lambert Buick. The service required was completed within 35 minutes and I was on my way.Love it!
Char
Will Spencer was amazing during the purchase of our new vehicle! He stayed after hours to get things moving and we finished the sale the next morning. He worked quickly and was incredibly professional. We haven't ever had a better experience than we had at Lambert with our salesman Will :) The rest of the staff were just as professional and accommodating. Hope to be back in a few years for my husband's new vehicle ;) Definitely recommend!
Me and my girlfriend came in looking to purchase a pre owned regal and Mitch Moss greeted us with a big smile. He made the process so simple and we ended up driving away in a beautiful 2014 Buick Regal. Gabe in finance answered all of our questions and made that a very simple process thanks Mitch and Gabe.
EDIT: This review was written by Mitch Moss, not me. If the Lambert folks are reading this, I'd like to respectfully point out to you that this isn't a good look and calls into question the high review ranking you have. Consider changing this, if it is Lambert policy.
Having said that, my fiancee and I are still very happy with the vehicle and financing we received. In spite of feeling that Lambert/Mitch posting reviews for us is a little shady, we would absolutely do business with them again. We would just insist on doing our own review of their service.