About
Location :
Added by Jopie, at 10 November 2016
Opening Hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Gallery
Add missing information
12 Reviews
-
28 November 2017
Ben p will go up and beyond for you any way he can what a super star lkq always has what I need and if they don’t they will move heaven and hell to find it for you thanks again Ben
response / report this review -
19 October 2017
Went to pick up a couple parts for my Mazda. The front counter reps at the salt lake location were extremely helpful and hilarious. Definitely would come back again!!:)
response / report this review -
28 September 2017
Horrible horrible experience. I ordered a window regulator for the back door of my car and paid for it over the phone when I ordered it. I waited 4 days for it to get there. When I went to pick it up it was the wrong part they ordered one for a front door. So they reordered the part and said they would ship it directly to my house free of charge. Which was going to take another week to get. Today I come home and find a "sorry we missed you" from ups. It says that action is required and there is a c.o.d. of xx.xx (the price of the part) that has to be paid by money order or cashiers check to the delivery driver. I called ups to find out why I needed to pay the driver they said LKQ requested I pay for the product upon receipt of it. I called LKQ since the part was already paid for. I was told the wrong box got marked and that's why it's showing that I need to pay the driver. I was then told my only options were to pay UPS and wait for a refund from LKQ or they could have it returned to the location that shipped it and have it reshipped the correct way. I am not confident I will not get the refund since they have done nothing right for me so far.
2 days later I finally get the right part and it's missing one tiny piece that is very important. The piece is held on by rivets. It had to be drilled out and these jackasses drilled holes so big that we can't even try to put the old one on it.
I'm so disgusted with the quality of service I have received from this company. My husband who has recommended a lot of people to them over the years even said he will never recommend them to anyone ever again.response / report this review -
20 September 2017
Fantastic availability of new and used auto parts. Plus the used parts come with a 6 month warranty. I've ordered several parts from used engines to new body panels and have always bee pleased with them. Cody is my salesman and he treats us right.
response / report this review -
01 September 2017
Customer service is almost non existent. Slow. Long wait times. Some of the staff is knowledgeable. Seems like alot of people just getting paid to make small talk and stand around. Parts are reliable for the most part.
response / report this review -
29 August 2017
Horrible phone support. I called asking about a part for a certain car and the guy was extremely rude on the phone and kept chewing his chips right next to the mouthpiece.
response / report this review -
26 July 2017
I got my engine at LKQ in Springville a couple of years ago, and it still works great. The price, engine, and service was great.
response / report this review -
06 July 2017
the phone system, the customer priority is really bad, trying to get a hold of a sales person is the worst. Keystone and LKQ merge has been a disaster since the beggining
response / report this review -
04 July 2017
lkq in Spanish fork sold me a bad transmission and then claimed no responsibility. this company is a joke in every way
response / report this review -
06 June 2017
I HAVE ALWAYS LIKE LKQ FOR ALWAYS HAVING THE PARTS I NEED AND GOOD PRICED, ONLY RECENTLY DID I HAVE HAVE AN ISSUE ORDERING A PART I HAVE BEEN WAITING TWO WEEKS BECAUSE THE COMPUTER SAID THEY HAD A TRANSMISSION READY WHEN REALLY THEY HAD TO REBUILD ONE (WHICH IS WHAT I WAS LOOKING FOR), THAT IS WHY I AM GIVING THEM A 4 STAR , OTHER THEN THAT CUSTOMER SERVICE IS GREAT AND THEY KEPT DIGGING TILL THEY FOUND OUT WHY IT WAS TAKING SO LONG, THANKS LKQ FOR ALWAYS HAVING MY BACK
response / report this review -
24 April 2017
Good parts , service is a little slow
response / report this review -
17 November 2016
I don't know how this is a publicly traded company. You call them a dozen times and they never answer. They don't have a call center or any way for you to talk to someone. They also have all commission paid sales reps. If you talk to four different people they will give you four different prices. All $$$$ motivated. Don't buy their stock, don't buy their used parts.
response / report this review
