Name: Kohl's Jackson
Address: 1222 Jackson Crossing, Jackson, MI 49202, USA, US
Telephone: +1 517-783-1100

Kohl's Jackson is a department store, located at 1222 Jackson Crossing, Jackson, MI 49202, USA. They can be contacted via phone at +1 517-783-1100, visit their website www.kohls.com for more detailed information.

Location :

1222 Jackson Crossing, Jackson, MI 49202, USA

Contacts :

Added by Jopie, at 04 November 2016

Monday 9:00 AM – 10:00 PM
Tuesday 9:00 AM – 10:00 PM
Wednesday 9:00 AM – 11:00 PM
Thursday 9:00 AM – 11:00 PM
Friday 9:00 AM – 11:00 PM
Saturday 8:00 AM – 11:00 PM
Sunday 9:00 AM – 9:00 PM

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Dawn Rockey

12 November 2017

I was having issues with getting a replacement item as it was only offered online. Original item was no longer coming up in my "history". I even tried calling Kohls Online while at the store, with no resolution. After being there approx 1hr I was at my breaking point.
Kayce and Mary both went above and beyond to help me so I was able to leave as a Happy Customer. Thank you so much for your help! A+ employees!
Aaron Kirchinger.

29 September 2017

Customer service is super slow. It noon on Friday, the store should have enough employees to deal with the long line. The store music is very bad and ungodly. Do not recommend anyone to ever go to this location.
Lacey Salter

18 September 2017

The shelves are rarely organized. For me, that makes it difficult to find anything!
Brad W

16 June 2017

Always good deals love shopping at khols
Steve Gipe

31 May 2017

Great help, pretty good prices on sale items.
Brittany Wright

21 May 2017

Kohl's cash scammers! Kohl's savings scammers employees are using my rewards and I spend $$$$ every year especially on Christmas shopping not one time have I been able to redeem ANY rewards the manager basically told me to get $&!?&$$ and refused to fix the issue NEVER GOING BACK not to any location BEWARE
Ktgrumpybear

16 March 2017

love kohls. This one is clean and has a nice set up
Katie Weeks

18 November 2016

I've been an avid Kohl's shopper for years but recently our local Jackson location has sort of gone downhill. Not sure if they have a new manager or just a lot of employees who don't care, but the store is always messy and disorganized now. Clothing heaped across shelves and falling off hangers, shoe boxes are rarely located beneath the correct shoe, etc. The store appears CLEAN but not orderly. I'm still giving three stars because as a fellow retail worker I do understand (many customers are careless or downright disgusting and it can be very hard to keep up with regardless of which store you work at). I'd love to see this location's staff put in a little more effort and show some pride in their store.
Jasmin Niemiec

11 November 2016

This is my first shopping experience at this Kohl's at Jackson Crossings. I do not frequently shop Kohl's, and know they may all be set up the same, but I wondered around the story trying to find the shoe section because they were no clearly labeled direction signs or workers to help me find the shoes. When I arrived and began looking for a pair on converse, it took me 10 minutes to find a size, because all sizes, colors and styles were disorganized. I then wondered around trying to find the socks section when I finally bumped into a worker and asked her if she could help me find some low rise socks to wear with my new shoes. She pointed to the back of the store and said socks were back there, with no intention of helping me find my low rise socks. I did ask her to come back and help me, and she did. Then at checkout, I realized the socks I had didn't have a scanner on them.. my cashier called someone to help her, but we didn't hear anything for a good 5 minutes. I decided to just run back and grab another pair, with my one year old on my hip. These were the only ones of their kind, so I grabbed a similar brand with an extra sock. I then had to wait at the back of the line (which was pretty long) to scan again. She seemed pretty annoyed that I wanted the no scanner socks, but they were the only ones that didn't have colors on them (I was looking for white). She gave me the $12 price for 4 and then took off $1, so I got 3 socks for $11.. at checkout, after I scanned my card, I realized I had a gift card and asked if I could cancel and use that instead. She said no, even though the order wasn't processed. I did feel bad I was making this take long because of the socks, but I know I could have used my gift card. I also want to add that literally no employee in the store was smiling , nor did my cashier give me one smile. I will plan to do anymore shoe/clothes shopping elsewhere.