The place was great! Best location! Our room was spacious and they had a very clean rest rooms.. The pool area was cool, I'd love to be back here soon..
What an awesome resort! The staff was over the top helpful and friendly! Our room was very clean, well stocked and modern! The pool and hottub area were inviting and clean. This is the place to stay if you want an awesome experience! P.S. they even have dogs for you to pet! Yay!
Our room was spacious and had a full size coffee pot, microwave, and mini fridge, but each of the four lights on the wall (the only lights in the place), were so dim that you could barely see. It's hard to find somebody at the front desk, the office has extremely Limited hours, so good luck if you have a need. It's also hard to get someone to answer the phone! I I felt it was quite overpriced, especially with no continental breakfast. But the grounds are lovely, and while the promised view of the lake was quite minimal, the location is very nice.
When they say you cannot check in until 3pm they mean it, but we were able to get bracelets that allowed us to use the pool before check in. Keep track of this bracelet because you need to return it at the end of your stay or they will charge you $35. The rooms are great and have towels to use at the pool. Each room comes with a "balcony" but they are actually a common open hall leading to each room. They have bikes that can be borrowed free of charge at the front desk. The courtyard with pool is almost a butterfly sanctuary, very well maintained.
We had a great stay. It's our third time here. Been great Everytime. Service is always good. The pool was down for a bit but they fixed it pretty quickly.
Nice hotel with beautiful gardens and nice view of lake Erie. No breakfast is provided however there are plenty of options on the island. Maid service can be a bit unreliable as we told them to come later after they stopped by but we weren't ready to leave the room yet. When we came back the room was not cleaned up. Wasn't a huge deal but still a pain.
Immaculate and comfortable the grounds gorgeous and manicured. My suite had the best view of the lake and pool with an extra window for that wonderful lake breeze. The staff friendly and accommodating. Will be back I highly recommend the hotel for both young and elderly.
Impeccable views and garden display is amazing. Rooms are nicely done however tv listings are not accurate at all and we missed Game 1 of the 2017 NBA Finals.
We left message with hospitality and they never fixed tv or even responded to us. When we brought up the issue in person the man working the desk was rude and turned off that I had the gall to bring this up. He told me that he doesn't watch tv so he wouldn't even know about it.
Also, there is no continental breakfast each morning. I was surprised to hear this after paying a substantial amount of money to stay here. This is nothing more than a motel with a pool and nice groundskeeping!
Update: 2 days later and they still haven't addressed the tv issue#disappointed.
Really good service! Comfortable stay and nice rooms!
My wife and I were very impressed with everything about the property, the accommodations, and the staff. Everything was impeccably clean and well cared for. What I was really impressed with was the other guests. All were very social and all respected the property and each other. The only thing I would like to see improved would be the lighting in the bedroom.
We will definitely return!
We stayed at Kelly's Island Venture Resort June 29, 30, 2016. While the grounds are beautiful, the pool very clean, and the view of the lake lovely, we feel it was very overpriced, considering the lack of some of the expected amenities for a resort. Price was $285.00 for a Thursday night. The beds have spreads, as opposed to coverings that can be washed for each new guest. The mattresses are okay, but not luxuriously comfortable as you would find in a first class hotel. There is no continental breakfast. We arrived an hour early before check-in and were told one cannot check in early. When we asked if they could find out from housekeeping if our room was perhaps ready, they said don't do that. Suites have a window air conditioning in one room that serves for both rooms. Our suite did have a fridge, microwave, and coffee maker, and plenty of room. Shower/tub lacks non-slip footing. If you call a place a "Resort," I expected things like an exercise room, restaurant, and great hospitality. This is a clean motel with a pool and bicycles.
We have been to Kelley's many times but this was our first time at Venture.
It was awesome and we can't wait to come back. We had 5 adults and the Iroquois offered plenty of space with the upstairs loft bedroom. The view from any room is great. The landscaping itself was amazing, you can tell the folks taking care of it have a lot of pride in keeping it beautiful. Free bike rentals, a gorgeous place to hang out across the street to BBQ or just relax by the lake, and a restaurant just next door make this a great choice. We came on a Saturday and left on a Tues, so the weekend was obviously busier and the weekdays you have most of the island to yourself it seems. The staff was very accommodating. They even clean off any mayflies from patios etc each morning! Location is perfect!! I cant say enough great things about staying here:)