One of the best Harley Davidson Dealerships awesome place.
The Kegels are a great family and I'm proud to know them and we are fortunate to have them in Rockford.
Friendly staff. Always helpful. Nice selection of clothes
Staff courteous and helpful. Was greeted at door and guided to what I needed. They offered to do online research for info I needed to make decision. They also brought several jackets to me while I sat and rested, something my knees truly appreciated. Thumbs up!
Wasn't at Harley but went to Johnny Pamcakes for breakfast great food severed fast and hot. Great people too. Inside Kegel Harley-Davidson small diner separate door east side of building.
They have a beautiful showroom! A lot of Harley related items for sale. A bit pricey, but worth seeing.
Was told I was not being charged for my wrecked bike to be there. My insurance told me they were so I went back in to service to ask. His response was"we are not charging you, we are charging the insurance company." When I said that wasn't right he told me he would only charge me $5 a day. So, insurance calls and let me know that they were charged $40 a day. To me, I hate liars. Called kegels I think I talked to a mark? Telling me how things were changing there and they let these people go. Then he tells me that it didn't cost me anything. It cost the insurance company. NOT THE POINT! You lied to me. Then you try to throw Haas towing under the bus by saying they charged $500 to tow it. They're crooks too. But I didn't call haas, you did. I was done at this point and knew this guy was like a car salesman from the 70's. Really hope he's not the one in charge. So, the one chance I had to ever do business with them, I told him to have Johnny call me. Big surprise, no call back. I'm done. I am in the market for a Harley and it will not be from kegels. I was warned and did not listen. I will go every thing in my power to spread the word. Thanks Mark or whoever the hell you were. All I heard was you blaming everyone else, caught you in one lie and it didn't even phase you. I was in the auto business for quite a while and you would have been classified as a used car salesman, a wolf in sheep's clothing. Good luck making it work with such horrible ethics.
A family owned business that will always go the extra mile to assure riders have the best experience possible on a Harley Davidson motorcycle. On site Diner, rider training, and rentals to assist you on any part of your Harley Davidson journey.
I want to take time to thank the entire staff at Kegel Harley Davidson for getting me the new bike I wanted a new '17 Ultra Classic. Karl was more than fair in my trade allowance of my soon to be 12 year old bike. Johnny Alex my 5 star salesman found the bike in the color I wanted and had it for me to see the very next day. Eric in parts helped me in selecting the "fun chrome accessories" to personalize the bike for me. Mark helped with installing some of them and Allen Matlock was helpful in tweaking a few things too. When all said and done Johnny gave me a great demonstration of the navigation system and all of the new features.
This makes the 4th new Harley I've purchased here and there is nothing better than buying from Kegel Harley Davidson. Starting the new bike and letting out the clutch for the first ride is something you all should do from these guys!
The folks who work here are friendly and won't make fun of ya when you ask a newbie question
Friendly employees they really know thier stuff.
I would recommend then gear
Oldest dealership around. Cool vikes. Nice restaurant. Lotsa community support.
Very first time here and I was greeted by so many friendly people. Pay attention to the pics hanging on wallvery amazing story and history lesson on store. The owner welcomed us. Amber D and Abby F provided excellent customer service. They threw some extra little goodies in my bag for visiting. If we lived in Illinois, I would purchase a bike from here. Thank you for such a great time😊
Active weekend destination features car and motorcycle shows, which are pretty solid. The crowd that the location attracts are decent. Overall, this is a family owned dealer with nice staff and very knowledgeable motorcycle stewards. They offer a riding school and dinner in house.