About
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Added by Jopie, at 20 February 2017
Opening Hours
- Monday 8:30 AM – 8:30 PM
- Tuesday 8:30 AM – 8:30 PM
- Wednesday 8:30 AM – 8:30 PM
- Thursday 8:30 AM – 8:30 PM
- Friday 8:30 AM – 8:30 PM
- Saturday 8:30 AM – 7:30 PM
- Sunday Closed
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12 Reviews
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14 December 2017
Absolutely disgusting customer service from salesperson Bill Cheek. So I was in the market for a 2018 Accord and had spoken to Bill Cheek over the phone. He seemed willing to negotiate and so we went in. Immediately he started raving about how amazing and wonderful the new Accord was (I didn't really care because it's all sales speech made for me to fall in love with the car). So we go out for a test drive but instead of handing me the keys he starts getting into the driver's seat. I asked him if I could take it for the test drive and he responds, in a absolutely rude and condescending voice "Let me do my job." Disgusting. If he had known to do his job he's be better at treating possible buyers better. Oh but it get's better! During the test drive I constantly had to tell him that I'd like to test drive the car that we were interested in buying. After asking 5 times he settles on a neighborhood road and said I could drive it. After giving the accelerator a little gas he responds "Whoa there big guy." Now is that really appropriate to talk to someone like that? Absolutely not, I ignored it but it just gets better. After that snide comment I say that I want to take it out on the highway. He says no that local roads will be fine. So I can't even take the car that I might buy and test drive it on the highway? Are you kidding? However, I tell him I'm not here for a driving lesson and instead am here for a test drive. He then says to make several turns to "get to the highway." However, he maneuvered me to the dealership and tells me "your test drive ends here." Are you kidding me? Absolute waste of my time. If you are to buy a Honda, I suggest going to Honda of Denton. Mr. Cheek is a sad case for those salesmen who actually know how to "do their job."
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08 November 2017
The very knowledgeable and friendly sales consultant who met with me was Ms. Reatha Robinson. She asked questions and listened to what I wanted, and though she brought 2 sets of keys for test drives, I chose the very first one after driving around - and I love it! I spent a short but pleasant time with Jonathan Villarreal, finance manager, and he was very helpful. I'm very happy that I came to John Eagle Honda.
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01 November 2017
Overall, the BEST experience I've ever had buying a car. After a couple of times going to other area dealers and being treated badly, I walked in to John Eagle and immediately was treated like family. I had already had my older Honda (the one I traded in) serviced at John Eagle many times and had nothing but great experiences with them. So, I decided to give the sales group a try. I entered the dealership very skeptic, but John Moran and William Cheek in Sales changed that right away. John was who I had been dealing with. He was busy with another customer so had William take me to test drive. Both of these guys new the product and were funny as heck. I've never laughed so much while buying a car. John Moran is the real deal. Y'all go and see him.
Also, Jonathan Villarreal in Finance was great as well. He explained everything and I did not walk away with a question about anything of the Financing aspect. Overall, A+ service and I am 100% satisfied. You've got a lifer here. I'll never go anywhere else to buy a Honda. This is my third Accord to drive and I don't know why I didn't choose John Eagle to buy the last two in the first place. Thanks again to John Moran. I am very happy with my new Honda and I never knew it was so easy to purchase a car. You made it simple, easy, and fun!response / report this review -
21 October 2017
Thank you to Johnnie (Sales), Chris (Sales Manager), and Jerome (Finance). I am so happy with my 2017 Honda Civic EX-T Manual transmission! The John Eagle team got me the exact vehicle I was looking for (style, color, transmission) at a fair price and with great customer service. I highly recommend working with them!
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21 October 2017
We found a used jeep there that on a whim we traveled over 45 minutes to go see. They stayed open late just for us. Worked out a good deal with us. And was not pushy. We will consider them for our next vehicle purchase and reccomend them!
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20 October 2017
Service provided by Rafael Ortega was really professional, demonstrated nice attitude, willingness to help. I arrived to Service department at 6:30 pm, but Rafael assured us - job will be done, and he'll deliver car to the main building where we participated in dealership "Customer appreciation" meeting. All GOOD!
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24 August 2017
I was due to get an oil change and tire rotation, so I decided to map the nearest Honda dealership to me. Was not sure if I was at the correct location when I got there because the facility did not look anything remotely to a Honda dealership. I pulled in not knowing if I was in the correct place and was greeted by Kevin Tran. He was very professional and helpful in taking care of my vehicle to be serviced. He ended up finding a minor problem with my headlight which was free to replace and a recall on my Honda which was taking care of right on the spot. I would highly recommend anyone that needs servicing on their vehicle to check this place out.
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24 May 2017
I thought I got a good deal with these guys through our lease but came to discover that the salesman never had our back. We moved to Iowa from Texas the week we got the lease and they never told us that the taxes that were 'rolled into' our monthly payments would be for Texas only. So, once moved to Iowa, we had to pay double tax. They wouldn't readjust our payments. Crooks! They got $1090 extra out of us. This is my third and last Honda that I'll ever own or lease.
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23 May 2017
What a great place to buy a car! We wandered into John Eagle to look for a new car for our son. Linda greeted us with a smile, figured out what our options were, and spent all the time we wanted showing us our options and test driving cars with us. She was helpful, but was also charming and fun and informed. The actual purchase was quick and painless. Then, Linda had the car detailed for us and spent over an hour showing my son how to use all its wonderful features. Highly, highly recommend. Thanks, Linda (and John Eagle)!
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16 May 2017
I had the best experience at John Eagle Honda! Cory Williams is exceptional. No pressure, no stress just professionalism! What a great experience! If only everyone could be like Cory I swear they'd sell more cars! Thank you for a great experience!!!
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22 April 2017
My experience at John Eagle was exceptional, honest and pleasant. The personnel were all friendly and helpful. I was treated with respect and in comparison I received a more than fair deal on my trade in and on the price of my new Accord. I was completely satisfied and grateful for the experience.
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27 February 2017
My experience at John Eagle Honda was amazing. From the moment I stepped in I was greeted and instantly felt welcomed and comfortable in an environment where a lot of us can easily feel uneasy.
I was helped by Nick, who was kind and attentive. He was knowledgeable and answered all my questions. He took the time and effort to explain every detail of the car to me and all it's functionalities. He took me for a test drive and asked me about myself and was building a relationship with the client as most salespeople should do.
I had gone to multiple dealerships before not expecting to buy a Honda, but the customer service was so good, I ended up buying a car.
I was also helped by Arvin, who was just as attentive and nice as Nick. Huge help as well.
I totally recommend buying your car from John Eagle Honda because you will feel like you are more than just a sale or a number, you are family.response / report this review
