About
Location :
Added by Jopie, at 11 February 2017
Opening Hours
- Monday 7:00 AM – 9:00 PM
- Tuesday 7:00 AM – 9:00 PM
- Wednesday 7:00 AM – 9:00 PM
- Thursday 7:00 AM – 9:00 PM
- Friday 7:00 AM – 9:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday Closed
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15 Reviews
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25 December 2017
On 12/17, once again we relied on Oscar to get us in a used 2016 vehicle. Oscar once again working his magic getting numbers to work for us. While Kenneth made the transition a pleasant one. Kenneth was instrumental in making sure we knew the in and out of all the gadgets in our new car. Insuring all our questions were answered. Many Thanks Rusty Wallis Team. The professional demeanor of the staff made our car buying experience for our second vehicle a pleasant experience.
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24 December 2017
The salesman, I think his name was Luis V. Was absolutely wonderful about answering all of my questions about a car I was interested in. He had me test drive and was super informative. He was not pushy like many salesman can be. The selection here is smaller, so I recommend calling or looking online to check out their inventory ahead of time.
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22 December 2017
Great experience getting my minivan serviced at this dealership. I came here based on recommendations from neighbors after a disappointing experience elsewhere. I especially love that they make it easy to bring my child with me for express service. We waited in the separate children's waiting area where she entertained herself with the chalkboard, toys, and fun rug while enjoying the free doughnuts, snacks, and the clean restrooms. They get the job done, but they also make the experience so pleasant.
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22 December 2017
Doing business with Rusty Wallis Honda is always an exceptional experience. This is my second vehicle purchased here. Working with Patrick and Jim resulted in them demonstrating their expertise with the vehicle and purchase process from A to Z in a clear and comfortable way.
I highly recommend this dealership through Jerry Reynolds (Car Pro Show).response / report this review -
21 December 2017
Our experience in May 2015 was excellent. Kenneth Boyd seems to be a real gentleman who is fair and honest. He convinced us to accept a lease rate about 75% higher than our current lease based on his assurances this time and a visit three years ago, when we went to another dealer that verified Kenneth's offer as the best available. Trust is so important when leasing or buying a car, and Kenneth/Rusty Wallis have earned out trust.
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25 October 2017
I recently purchased a new Honda from Rusty Wallis, and went there on the recommendation of a friend who has made multiple vehicle purchases there. I have been very pleased with my purchase experience. My sales representative, Juan Garcia, did an exceptional job of walking me through the process and getting me acquainted with my new car. Everyone that I dealt with was friendly and extremely helpful.
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13 October 2017
I'd like to compliment Service Department Technician Leo Ruiz for the excellent service he provided me last week.
I came into the service department with my brakes going all the way down to the floor in my 2013 Honda Pilot.
As a parent of two small kids, I can tell you that the prospect of having to spend hundreds of dollars and the time it may take was a dim one. I was completely worried and stressed out.
Mr Ruiz not only informed me of every step taken to figure out what was going on with my brakes, but helped me find the warranty that was purchased with my Pilot. There for the repair and car rental was at no cost to me.
A day after receiving my Pilot. I was still uncomfortable with how my brakes worked. Although they didn't go to the floor they still went too far down for the Pilot to stop in a timely manner. I contacted Mr Ruiz to inform him of my concerns. To my surprise he ask "How soon can you bring the car back in?"
I have never been pleased with the service I receive at Rusty Wallis Honda Services Department. In fact because of it I wasn't buying another Honda although I've driven one for more then 14 years. Mr. Ruiz's professionalism and ability to get to the bottom of the situation exceeded my expectations.
The day I was available to return my Pilot Mr. Ruiz was off. However he went above and beyond the Call of Duty and came in on his day off to make sure I was taken care of.
Throughout this process Mr Ruiz was extremely helpful, friendly, very informative, understanding, considerate and showed empathy.
Such a commitment to remarkable customer service is to be commended. You can be sure that I will continue to do business with Rusty Wallis Honda Service Department.
Thank You for Excellent Service
Sincerely,
Kimberly S. Burtonresponse / report this review -
12 October 2017
After finding out that my car had been totaled I had less than 2 weeks to find a new one and was dealing with a salesman here in McKinney TX who really ruined the process for me by not taking my buying ability seriously. Exactly 24 hours before my deadline I decided to send an online inquiry to Rusty Wallis Honda in Dallas just 10 minutes before they closed. I received a response from an assistant 1 minute before closing acknowledging my inquiry and promising a speedy response. The next morning salesman Kevin Harper sent me a personalized video introducing himself and showing all aspects of the car I was interested in. I told him that I didn't want to make the long drive if my requirements couldn't be met and he assured me that he would do everything in his power to meet my needs. I was highly impressed by his willingness to be honest and the level of professionalism he exuded. At no point during the process was I pressured to purchase or manipulated by tricky sales tactics. All of the overwhelming details were explained to me in ways I could understand and every question was answered before I was asked to sign anything. The amount of space and time that he gave me to make my decision was much appreciated and very necessary for this type of investment! I felt confident in my choices and I feel confident recommending his phenomenal service to anyone looking to make a well informed and pressure free purchase from someone who shows integrity and pride in their work. Kevin Harper, you not only met my needs but you exceeded them by far!
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11 October 2017
This is the second car I have bought from Jim Beeson and the experience has been great! He is very helpful and friendly. He was able to answer all my questions and called me to see if I'm enjoying the car or have any questions now that I've had a chance to drive it for a few days. Great customer service! Will definitely buy from him again!
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03 September 2017
If I could give Eric more than five stars I would. Everyone in the dealership was amazing and accommodating. I had a set budget in mind and Eric went above and beyond to make sure that I got everything that I wanted in my price range. He even spotted my car for me! I had went to another dealership before and the process left me feeling like I was in a battle. This experience was the complete opposite here. Eric worked my sale in my favor and my finance guy was awesome too! I'm so glad I went to Rusty's. I'm very satisfied with my purchase!
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12 May 2017
The Dealership and its team is great. I had such an easy transaction buying a car with a low score..I could not get financed anywhere for lower than 20% and these guys got me a great car with much lower interest rate. Jesse was great, fast to address all my concerns, txts, calls, he was always available. They operate very smoothly, everyone has their own role, its very structured and I was very happy with the deal and how smooth they laid it out for me. Will be back for sure.
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07 May 2017
Believe this is my fourth Honda I've purchased due to John. I wouldn't go out of my way to shop at this dealership if it weren't for him. He's an old school car guy and takes care of any and all wishes my family needs. I simply won't deal with another salesperson on the lot - period. Honest, hard working, professional, knowledgeable, and down to earth would describe Mr. Hargis. Certainly NOT the typical car salesman that comes to mind. If you want your next vehicle lease or purchase to come off without a hassle or bait & switch numbers see John. Want to work with a non pressure, genuinely friendly person see John. Want a relaxed buying experience that can't be found at most dealerships see John. He's the real deal. There aren't many out there like him.
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10 April 2017
I went there to test drive and buy a used 2014 Honda Accord I found online. They were not so friendly and I felt like if I test drive the car I had to buy it!! not willing to negotiate too. They were like it is Saturday, and our time is valuable, and. before even letting me test drive the car. I just decided to leave the dealership without even considering a test drive and buying the car. It was the worst experience I had in any dealerships. Just to mention it was the used car section. I saw these reviews online before going there and I though that should be fine, but it seems those good reviews are just for services. I won't be back there.
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30 March 2017
As always, I had great service at Rusty Wallis. (Blake Wilson was my service rep.) Despite the loss of electricity from the overnight storm, the electricity came on just as we were discussing a rescheduling. Instead, they quickly got all set up and kept appointments. I greatly appreciated that! And as always, their service took the estimated time and at the end, Blake explained everything doneand some upcoming things to watch for. And a free car wash! I like taking my Honda therethey are reliably great.
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18 February 2017
what can I say it's all about customer service & meeting the customers needs. My salesman Jesse helped me choose the perfect vehicle for me. As a young purchaser I took my parents with me for a second opinion as far as choosing the best payment plan for me. When both my parents arrived Jesse made sure to make my parents feel welcomed. Once we spoke to the financial team my parents & I really liked how everything was well explained with detail. Overall, my parents & I are both very pleased with the service & meeting my needs. I'd recommend salesman Jesse to anyone. 🙂👍👍
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