Amanda Juarez helped us buy our Nissan Titan and she was FANTASTIC. My husband can be a real jerk when he buys cars and she kept her cool the whole time and was really nice. Over the top customer service! She went out of her way to cover all of our options. We are very happy! Thank you, Amanda!
I am an online car shopper, I don't like to waste my time nor the dealer's time visiting dealerships to dealerships.
Tom May was willing to do his best to work with me via email and phone calls. His effort has made this transaction fast and smooth.
I would give Lawrence 10 stars because he was prompt and thoroughly inspected everything. He even made sure that I was OK to go ahead with something before actually doing it. However, the cashier lady seemed like she didnt want to be theremost the other people there seemed like they didn't care too much about working there either.
I don't know why the online scheduled me with someone else just to have another person do it.which I didn't mind but it confused everyone. I also had an issue there and Andrew took care of everything. They changed their system drastically from years ago. Before no one cared, but now the managers would take care of things when something goes wrong. I haven't went here in years, but thought I'd give it a try one more time and it seemed like they did a great job in getting new employees or retraining them. Id go here again.
Great experience! Rick N. and Dan H. took the time to actually listen to what we wanted - found what we needed and got us out there before spending all day at a dealership! Thank you :)
I have worked with Vanessa Pain at Jim Click Nissan for the last 10 years. She has ALWAYS gone above and beyond to get me exactly want I wanted. She is such a pleasure to work with and very helpful. Buying a car can be very stressful but Vanessa makes it very smooth. I have recommended family and friends which have all had great experiences with her. She is AWESOME!
Everybody is always very nice and helpful at Jim Click. They have made some changes recently. For the good as a matter of fact. They now offer their own rental cars. So if you are getting some warranty work done say good bye to Enterprise. Which means no longer waiting for the shuttle to go get a rental car. Looks like it's going to turn out to be win/win situation for Jim Click and the customer.
And as always Nissan has a nice waiting room with Starbucks coffee. Can't go wrong with that, just like the cars they sell. I've always said Nissan makes the best cars.
I can't remember a bad time in the service department. I feel prices are a bit steep but that seems to be all dealership parts. If they had more reasonable prices on parts it could take quite a bit of the after market business. I don't think there will ever be a dealership that offers reasonable pricing on parts, but we can always hope. Mr Click will not let folks be mistreated that I've seen. If you are and are able to get hold of Mr Click personally he will make things right and sometimes more then right. The problem is being able reach him. But if the problem is bad enough it's worth the trouble to reach him. My family and I have been buying car's from Mr Click for almost 30 years and I don't usually bother looking at any other dealership. It's always nice to have a dealership back you up after your purchase instead of after you buy, you and the car you bought are on your own. As long as I'm in Arizona and I keep being treated fairly by Mr Click's dealerships I'll keep buying from him.
Dealership is complete garbage. I was ripped off on the selling price of my Versa, the a.c. blew out after only 2 years and most recently I went in to speak to Simeon in the collision center to get a quote for repairs and was left in the waiting room for AN HOUR for something that should have only taken 10 minutes. Diane at the front counter was rude and not even paying attention to who was walking in the front door. I stood there for a minute before the person she was chatting with told her I was there. I have just been in an accident, my head and neck are in pain and these people are completely worthless. I will never pay this dealership to do anything ever again. Take my advice on this one SKIP JIM CLICK AND JUST GO TO PRECISION TOYOTA AND BUY A CAROLLA!!!!!
I've been coming here for years and I have had great customer service to date. All service technicians are very polite and welcoming. They have a very clean waiting area and free Starbucks coffee.
I love this dealership because of Jeremy in service dept. I came in from a long drive from Houston, pulled into service, he walks out, gave me an appointment for service check and was very cordial and helpful in understanding my needs for service. When i went back for appointment, he greets me again, gets everything taken care of for me!! I am back in Texas and the car ran fine!! Thanks to Jeremy and the actual mechanic that made sure my car was good!! The dealership, itself is clean, large waiting areas, free coffee, snacks for purchase, kids area, and clean restrooms! The shuttle was great too!!
What I love about this place is Amanda Juarez, she is the BEST car saleswoman you will EVER meet. Goes above and beyond to help meet her clients needs. So go see her at Jim Click Nissan in Tucson, As. You won't be disappointed.
I bought my Nissan cars Nissan Rougue Click Nissan since 2010, I love The Nissan brand, the Pink Vendor, excellent attention and service, shows you everything that is possible, so that you are satisfied until the closing of the operation. The service department also very friendly and attentive, always treated amazingly! very satisfied. Thanks to Jim Click's team for being always amazing and taking good care of us!