Jim Click Mazda Auto Mall Tucson
700 W Auto Mall Dr, Tucson, AZ 85705, USAAbout
Location :
Added by Jopie, at 27 January 2017
Opening Hours
- Monday 8:00 AM – 8:00 PM
- Tuesday 8:00 AM – 8:00 PM
- Wednesday 8:00 AM – 8:00 PM
- Thursday 8:00 AM – 8:00 PM
- Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 8:00 PM
- Sunday Closed
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12 Reviews
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28 November 2017
Not very helpful. Tell them what you want, what you have and they don't listen. Mentioned that we were both veterans and they said that we would get a credit each. Found a car we liked but was a bit high but the salesman said we can knock it down to where you need it to be for the payment that we had already talked about with the manager Jimmy. Come back to us with offer so high it was insulting, and definitely not veteran friendly. Would not recommend.
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02 November 2017
My husband and I were searching for a new car, trying to decide between a Nissan, a Toyota and a Mazda. Eduardo Cervantes made our decision easy, with his upbeat, gentle, can-do attitude–especially so in comparison with the other two dealerships. He clearly understood what we wanted; found the exact car, and came up with the right deal working with his team. The process was fast and painless. Thanks Eduardo!
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24 September 2017
Bad service I live in Sierra Vista and had to drive to Tucson to Jim Click to deal with the Mazda recalls and get an oil change. I set the appointment a month in advanced to make sure they have enough time to get the recall parts. When I show up to my appointment Scott say that I called earlier to cancel the appointment well that's news to me. Then he say they don't have the recall parts luckily he finds them somewhere, so I wait six hours. When my car is finally ready I find out that they forgot to give me my oil change. Common really this is suppose to be professionals and yet it seemed to be anything but. I have to drive an hour and a half one way to get this done I don't need bad service.
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09 September 2017
Eduardo Cervantes and Luis Santiago were a great sales team. I came in to purchase a Hyundai Sonata, because of the tech safety features, but, the car I wanted was not in stock. Even though they could have one shipped, Eduardo knew that I really just wanted the "Tech/Safety" package. So, he recommended the "Grand Touring", a Mazda 6. I never even considered a Mazda, but, after test driving the Mazda 6 GT, I was like, "Sold!".
The Mazda 6 GT has more tech/safety features, including "Head's Up Display", which is only available in the Genesis. I am more than satisfied by the recommendation, I love it! In addition, the Mazda 6 GT was actually less expensive!
Eduardo and the team made the purchasing process smooth and easy. Thank you Eduardo and Luis for your service and recommendations.response / report this review -
26 August 2017
I had an excellent experience car shopping at this location. Marquice is an excellent salesman, I would highly recommend working with him! He is easy going, knowledgeable, friendly, personable, and best of all he is not pushy or overbearing! I enjoyed my experience at Jim Click Mazda.
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13 August 2017
Yesterday we went here to look for a car. Mr. Jonathan Burdette assisted us and we were amazed by his kind and helpful attitude. Even though we didn't buy a car from here at the end of the day because of our budget, special thanks to Mr. Jonathan for helping us and being very kind.
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21 June 2017
Eduardo Cervantes is an amazing sales person and a credit to his company. My daughter wanted to handle buying her new car herself, without dad and went to this dealership. Eduardo worked with her to find the right vehicle and she leased a new Mazda in 2014. Three years later when the lease was up, he worked with her regarding all of her options and instead of trying to "upsell" her another vehicle, he discussed the various options of purchasing her existing car vs leasing again. She was able to make an informed decision and bought the car. People hear all these horror stories about car salesmen taking advantage of people, a woman in this case, and it was not the case at all. When my daughter needs a new car, you can be sure that she will contact Eduardo and I highly recommend this salesman and his company. Sincerely, David C.
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09 June 2017
I went to toyota no deal, I went to Honda no deal. I now own an accent. Thank you
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13 May 2017
Just finished buying a new CX-5 from Jim Click Mazda East. Easy, fast, and painless experience. Sales Consultant Rene Hernandez is awesome, he sure knows how to make the customer feel special and valued. Finance Manager Enrique also was really pleasant to deal with. I would buy another vehicle from this team without hesitation.
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09 May 2017
Jim Click has the best service and expert mechanics for a Mazda in Tucson. We took our 1999 Mazda Miata in because the electric windows were working slowly, there was a loud rattle coming from somewhere and we needed an oil change. It took two days, but Jim Click got the window regulators, found and fixed the rattle (who knew it was the bumper) and did everything we asked. The staff is very friendly and attentive too.
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21 April 2017
Awesome dealership. Very friendly staff and excellent customer service.
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03 February 2017
Trade-in offer was a JOKE. Tried to rip me off with several "best we can do" offers before I walked out. Then suddenly they could make deals and give correct trade-in offers. Love the car - Mazda might have a new lifelong customerbut I would not recommend this dealership. But if you go, you REALLY need to look out for yourself here - they will do anything to try and trick you into spending more.
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