Excellent purchase experience. Exceeded my expectations. No pressure. I arrived knowing exactly what vehicle I wanted. My offer was accepted without “add-ons”. There was no attempt at “bait and switch”.
Courteous sales staff.
Had to buy a car because my 12 year old Sentra was totaled by a hit and run driver on the freeway!
I’m pretty picky when I buy a car, because I plan on taking care of it and driving it for as many years as possible.
I’d done some research and had several reliable makes/models in mind.
My salesperson, Fatah Ali, was super! After listening to my requirements, he took the time to drive me around to every Jim Click lot. We test drove a few different cars I was interested in.
Found a great deal on a 2017 Camry, one owner, accident free, and low mileage - exactly what I wanted, and in my price range! Payments are lower than I expected, so that was great as well.
Ask for Fatah at the Auto Mall JC Chrysler Jeep location. He won’t “steer” you wrong!
Fatah Ali took his time to show me all my options for my budget even going as far as to check the back lot off six other dealerships.. I would recommend him to anyone and feel comfortable that they would be getting the best service. In the future if I need another car he will be the person I will call.
I had a very good experience working with Fatah Ali in choosing my new car. He's very knowledgeable and informed me of everything I needed to do. I very much like the idea of the follow up after purchasing the car. I would recommend him to anyone and feel comfortable that they would be getting the best service. In the future if I need another car he will be the person I will call.
We purchased our first Jeep vehicle from this dealership and have been 100% delighted with the experience. Our sales person was Ash and he was great – knowledgeable and extremely helpful – throughout the process. After purchasing the vehicle an issue came up that needed to be addressed and Sales Manager Richard Cunes did a spectacular job of making sure that the issue was resolved to our satisfaction. Richard smoothed the whole process for us and we have seldom, if ever, experienced the level of service he provided. We are very happy with our purchase and with the after sales care we have received from this dealership!
Ted and Ash provided 10 star amazing service. My husband and I went in telling them exactly what we needed and what we could afford and they delivered and them some. Never not once did they make us feel like they couldn't help or couldn't meet our needs. Ash was knowledgeable and patient. He kept the mood happy and light. Ted heard our needs and worked diligently to meet and he more than met them he exceeded. I will refer everyone I know to this EXCELLENT team. Thank you Ted and Ash for making our car buying experience painless!
ASH is the absolute best!!! He sold me my first Jeep a couple months ago and just sold me another one, my dream Jeep! I could not have had a better experience. He is very professional and truly works so hard to make sure you have the best experience and deal that you can possibly have. He is quick but does not make you feel rushed and is extremely helpful with everything you need to know. If you are looking for a car I highly recommend Ash, it will be the best choice you've ever made.
My fiance and i have purchased now 5 cars from Jim Click and have mostly had good experiences. This vehicle however has proven to be nothing short of a nightmare. It has an electrical issue which occasionally leaves my 11 year old and I stranded, I've spent hundreds and hundreds of dollars and days of my life attempting to diagnose whatever the issue is but it has yet to be solved and was told today "I don't know what to tell you man".very frustrating to say the least. My time is important and it doesn't seem like I matter even being a multiple repeat customer :(
-very dissatisfied customer
The best experience I have ever had at any car dealership. Fatah Ali was the best salesman that I have ever had. He found the vehicle that I absolutely love. He went to other Jim Click dealerships and brought two cars to the Jim Click dealership that he thought I would like. Turns out, one of those two that he brought over I feel in love with. He listened to everything that I was looking for in a car. Understood what my budget was and made sure to not sell me a car that was going to be above my budget. Fatah took care of me as a customer.
I recently bought from Ben Morales at this location. He has been committed to working with me patiently and attentively for quite some time to help me find the perfect car that meets my needs. Our interactions were always friendly and without pressure. This was my first car purchase, and he took the time to walk me through everything I needed to know. Overall I am very pleased with my experience and purchase!
I previously bought from Thomas Ingram at another dealership. He is an up front no gimmicks sales man which being in sales I truly appreciate, so naturally I followed him to Jim click 5 years later to buy my new vehicle. Tom took his time to show me all my options for my budget even going as far as to check the back lot in the new cars for the model I wanted. We test drove the 2017 Jeep Renegade first and I instantly fell in love. Tom then walked me through all the price points and offers available. He and his finance management team went to the mat with several banks to finesse my deal with less than perfect credit. During this time we were offered lunch and snacks to entertain my 9 year old son and myself. The wait was well worth it as he was able to work out a deal that fit my budget! I left the dealership feeling satisfied and excited to be in my first brand new car! The team at Jim Click Chrysler Jeep did an amazing job! I would recommend Thomas Ingram to anyone I know for a new or used vehicle purchase.
Excellent experience. We have purchased 7 new vehicles from Click in the past 13 years and have always been treated well and given a great deal. Our recent purchase was a Jeep Rubicon. We picked it out, were excited to get it home and the staff at Chrysler got us in and out so we could start exploring Arizona in mama’s new Rubicon. Wonderful vehicle, wonderful purchasing experience. A special high five to Fatah Ali, our sales person who worked hard, answered all our questions and was able to keep us informed, entertained and engaged throughout the entire process. We are customers for life.