About
Location :
Added by Jopie, at 27 January 2017
Opening Hours
- Monday 7:00 AM – 5:30 PM
- Tuesday 7:00 AM – 5:30 PM
- Wednesday 7:00 AM – 5:30 PM
- Thursday 7:00 AM – 5:30 PM
- Friday 7:00 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
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9 Reviews
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21 November 2017
Great customer service and fast estimates
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29 October 2017
For this place to be specializing in transmissions they have no idea what they are doing, or they were just trying to get more money out of me. It took them 3 visits in less than a month and a half for them to figure out that the "computer" was the issue the entire time. (End of July)1st visit they rebuilt the transmission. Two weeks later: 2nd visit they put a completely new transmission in and ten minutes of driving away from the shop, my car was experiencing the same exact issues as when I brought it back to them the 1st and 2nd time. Back firing and sticking in gear. And they are trying to charge me an extra $275 to replace the computer and reprogram it. After $1300 from the 1st visit, not having my car for 3 weeks total & a ton of frustration I will never take any vehicle to them ever again.
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25 September 2017
Brought in a vehicle to have transmission replaced. Was promised it would be done in 3 days. Took over a week to get it back. When it was returned the transmission shifts hard and doesn't engage other times. Called several times and told to wait for the computer to learn. Waited 2 weeks of constant driving now and still fails to shift correctly. Called in again and was told that we would have to wait to have it brought in again. As a paying (already paid!) customer who needs the vehicle for business, being told to wait for them to make it right and that other incoming business takes priority over work they already performed is inexcusable.
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29 June 2017
After having issues with my transmission I took my vehicle to Jessie's transmission and spoke to Dan the owner!! After inspecting the vehicle Dan informed me that it was not the transmission but the catalytic converter!! I appreciate honesty and also I saved a lot of money!!
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09 May 2017
Brought my BMW 335xi to be diagnosed, were very descript on their findings, price was more than right, will be back again for future service
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28 April 2017
Jess Lewis Transmission is my one stop shop for any of my transmission needs. Fast, reliable and super friendly staff.
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26 April 2017
I had a remanufactured transmission installed here. Shortly thereafter a check engine light came on unrelated to the transmission. I looked at the issue (oxygen sensor) and seen that a clip that held the oxygen sensor out of the way of the driveshaft had come undone. I figured this was due to the repair so I called and before I could explain the issue, Dan at Jess Lewis said," bring it in and we'll make it right". Might not seem like much to some, but to me that is good business.
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19 March 2017
I took my Lexus here a little over a year ago. I've had nothing but problems ever since!! It took 2-3 weeks to get my car back once I dropped it off for a torque converter ($3500) and they never called or let me know anything that was going on. There were a few days I drove by and my car hadn't moved from the lot.. talk about angry, especially when I'm paying for a rental. Once I did pick up my car, as I was leaving I could hear a horrible dragging noise. I took it back and after leaving it another day he informed me they didn't put the exhaust up correctly which was causing it to drag. I believe if they would have test drove it they would have definitely noticed that. Not to mention now I'm having exhaust problems. I've taken it back two times since then. One was because it was idling funny.. he told me to buy a battery so I did but when I asked him for my old battery he gave me a different battery then what was in my car! What?!?! The other time the transmission pin fell out and my car was stuck in gear. It wouldn't let me shut the car off because it wouldn't go in park so I had it towed i even followed the tow truck to the lot and got in it before leaving the key at jess lewis. When I got it back that time my airbag light was on saying that I had no airbags! Of course I told him it wasn't like that when I brought it in but he said.. what do u want me to do? we didn't touch any airbags. So now I'm stuck with another problem.
I saw the way he acted to new customers walking in and even me before he had my buisness and it was very different once they have your car taken apart. I would rather go anywhere but here. Never will I ever give them another dime. If you want your stuff in worse shape then it was before..I'd say this is your place but anyone who works hard and cares how they spend their money should keep looking.response / report this review -
03 February 2017
Brought vehicle here knowing it needs a solenoid, can buy solenoid online for 55 , so figured a couple hundred bucks .. immediately had some smart guy at front desk trying to explain to me like I'm retarded about how it maybe something else . After 2 hrs of course recieve call saying we can replace the solenoid for 350 which they don't recommend because of shavings in the trans pan ( all transmissions will have shavings ) duh. But now they recommend a 2600 rebuild . Seems like trying to up sale to a woman because they know she needs her vehicle
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