Jean Paul Spa & Salons

Location :

1475 Western Ave, Albany, NY 12203, USA
Added by Jopie, at 10 February 2016

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• Rini Thomas

  23 August 2017

  For anything related to haircut, hair removal service - If possible, I would give them negative stars! They are very rude, arrogant. They charge you like crazy and act as if they are doing the service in free- with so much attitude. If the price is high and service is good, I would have given you points for that, but you guys tend to attract negative points throughout.
  
  Only decent service is Massage by Sarah. That's the only decent service I have got here.

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• Carol Bradwell

  26 July 2017

  Several of my older adults acquaintences had their hair done here
  They had the exact same cut which could only be dubbed as old lady hair. They also paid a fortune

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• Amanda Carpenter

  08 January 2017

  You can book manage your appointments using their online portal, which is super helpful if you can't call during business hours.

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• Jennifer Ramos Lorson

  01 November 2016

  I had a simply terrible experience there several years ago. I got a gift certificate from my husband for either hair services or a massage. I chose highlights and a cut. The stylist put three (yes, THREE) thin streaks in my hair, which were completely undetectable when dry. She also gave me an uneven trim which I actually had to fix with my own scissors in front of my bathroom mirror.
  
  All this - and pretentious, rude, snotty service (including being completely ignored and looked down upon like a piece of garbage) - for the low price of $165, PLUS a completely undeserved tip! This was several years ago, mind you.
  
  I came home that day so depressed and it didn't help when my husband said, "Oh, so you decided on the massage?" AND they called me a week later to ask how I liked their service! I just hung up.
  
  I wouldn't even bother writing, but I've heard personally from many people that they haven't changed at all; so I thought I'd throw in my two cents.

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• Melinda Stieler

  13 March 2016

  Awful. Went in for touch up on highlights and two inch trim that would've left me damage free on hair that comes to the middle of my back. Came out with fried, frizzy, bent, crooked pieces of hair up to my ears. Pieces broken off every where. Hairs standing straight up from my part that have broken off. When blowing drying long strands, inch long pieces all the way to millimeter size pieces coming off and covering cape in front of me.
  
  When I expressed my concern they insisted my hair isn't damaged but recommended that I buy a $35 product, $20 product, add a treatment the next time I highlight and add weekly strengthening treatments. After I paid them $193 to do this to my hair. Finally got the $35 product complimentary. They insist it will work miracles-- I guess that's the submission that they have done damage to my hair??? I think I'm going to end up with a bob. Can't run my fingers through my hair without it getting caught up and feeling like cotton candy in places, even after I just ran a brush through. Looks like no heat styling for me for the foreseeable future in an effort to save my once beautiful hair.

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• Lydia Lyness

  23 February 2016

  Wonderful customer service, awesome job on my hair! Higher prices than what I'm used to but it's a case of you get what you pay for! Left the salon with a new confidence. Thank you Shana!

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• Casey Carson

  17 February 2016

  Giselle did a spectacular job on my cut with bangs! She was friendly, explained what she was going to do before she cut, asked my opinion as we went along to make sure I was happy. I couldn't be happier. Cut was only 45. I will be returning for color and future cuts with her.

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