I ordered an oil pan kit and the windage tray was missing. after several attempts jegs couldn't get a hold of the manufacturer but made it right and sent me one off the shelf. I plan on spending a lot more here and the customer service department is awesome!!! thank you jegs
Got almost everything but i also work there.
Go to summit racing cuz this place sucks. Horrible service.. They lied to me said i had a package coming Saturday if i ordered before 9pm Friday night.. Damn salesman just wanted my money.. I had to wait all weekend and till Monday to get the wrong fu.. Rims!! This place is unbelievable
I have always ordered from jegs and they have always met my expectations until my most recent order. I ordered fender flares for my jeep and when they came in all of the spot welds were broken and it was rusted on all four flares. They were also damaged during shipping which wasn't any fault of jegs but just added to my frustration. When I called customer service they were rude and acted as though they could care less about my situation. I am still waiting on another set of flares but in the future I will be taking my business to Summit. I understand these things happen but they should hire customer service reps who are actually good at there job and friendly.
I am employed there and the people are great.
Took over 2 months to receive a wheel a once it finally came it was bent!!! Sent it back and it's been another 2 months and they're still saying it'll be about a month!!! They give a shipping date and then once that date arrives they change it. When I call to say WTH they simply say the item is on back order. Their website says order today and it ships today but it's a total lie. Don't order from here unless you have several months to wait for parts!! Go to Summit!!
Best work environment
I have used both the retail store in Columbus , OH and the Will Call pickup option at the Delaware location with great experiences. The new website is also very helpful. Googling products to compare and JEGS is very competitive on pricing. I would recommend them to others.
This has to be the worst job management wise ive ever had in my entire life. I worked here for 9 months before i was fired without reason today. I was told i was being terminated for intimidating ,threatening, cursing other people and the company name, but when i asked for a specific time or incident all i was told was many people had complained. I worked 6 days a week on average faithfully from my 2nd week hired here until the day they fired me today i even worked every holiday they asked for volunteers which was every paid holiday off this year. The employee turn around here is ridiculous and if you ever think about a management job here think again because management has a higher turn over rate then hourly employees. In my short time here ive seen 8 different salary supervisors fired and quit more fired then the other, and not just shift supervisors 3 of these was Management. Yet they keep a distribution general manager employed for over 13 yrs whos had well over 5 different complaints for sexual sexual harassment incidents and still does just that every day i know for fact because until he moved off of my shift he did the same to me and other employees heard the things and seen the things he did. You will have NO JOB SECURITY in this job because when jegs wants you gone YOUR GONE. They have a point system as most employers do and ive seen them fire people for points when they hadnt pointed out but yet they fire them. Ive seen them point people who didnt have points coming. All the supervisors talk behind the other supervisors backs like they're in high school. They make you work in unsafe work environments and conditions when the busy season hits and each pack station has 45-50 boxes a wave to build you literally have no where to put the boxes but on the floor so you have no where to walk but inside the boxes to pack them out as you work and they run like this every hour until midnight every night from 3pm-12pm. You have 12 stations each have barcode readers every tote has parts with a barcode on the side of the tote which tells the senor what station to drop the tote you may have 12 quarts of oil in one tote and the next tote that comes down your chute behind it has two torque converters which is a lot heavier.. Which will make the 12 quarts of oil inside the tote infront of it fly, just hope it doesnt hit you. My grandmother is deathly ill and is due to die any day i was told this about a month ago and i told management this more then one person. Two weeks ago i was approached on a Friday at 11pm with a write up for having my cell phone and i refused to sign it. That week both my children had been sick and to the doctor and i took the excuse to work and showed MY HOURLY SUPERVISOR to show my kids was sick at home with my husband because they claim they can make exceptions from time to time and also my grandmother who was deathly ill at this time too (this is why i had my phone). I refused the write up because some people are allowed to habe their phones and other electronic devices and wasnt being wrote up. So basically because i stood up for myself i was fired! Through and through the majority of the people you work with are great people its the management that ruins this for a great place to work. I wasn't the only one fired today either 2 other people was also. A friend of mine was fired for the same exact reasons i was but when he asked for a specific incident he had done something wrong he was told several people had complained. The other man was fired because a supervisor put his hands on him and when the hourly employee did the same back to the general manager as he calls himself they frowned on that for some reason. Now i was told i cursed the name of the company ill still keep my composure and walk away because i know im going to be alright in whatever i do career wise but unfortunately for Jegs until the Owners step in and evaluate these problems jegs will not change. I dont recommend this for a place of employment for anyone. Thanks for reading JESSICA BRIME